McGrath Honda

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of McGrath Honda

4.6
Overall Rating
(30)
Recommend: Yes (27) No (3)
Write a review: Sales | Service
sales Rating

Fantastic staff!

by Kevin98 on 05/21/2018

Came in here to look at a 2007 Honda Civic SI and I was out the door with it a few hours later. Michael Malak helped me all the way through and it made the experience speedy and painless. He has a true passion for what he does and it made the experience the easiest car purchase of my life. I would highly, HIGHLY recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
98 Reviews
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sales Rating

Fantastic staff!

by Kevin98 on 05/21/2018

Came in here to look at a 2007 Honda Civic SI and I was out the door with it a few hours later. Michael Malak helped me all the way through and it made the experience speedy and painless. He has a true passion for what he does and it made the experience the easiest car purchase of my life. I would highly, HIGHLY recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dennis was the BEST!!!

by John on 05/15/2018

Amazing attention to detail!!! Do yourself a favor and ask for Dennis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Dennis was the BEST!!!

by Elizabeth on 05/12/2018

He made the process quick and easy, also was very professional. If you are going to buy a Honda, go see Dennis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Dennis Is The Best

by Mark on 05/09/2018

Dennis answered every question and explained everything. If your going to McGrath Honda in Elgin do yourself a favor and ask for Dennis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

These guys get bad rap for no reason.

by Bob_Villa on 04/29/2018

Going wisdom is that car salesmen are scum. But I'm here to tell everyone about an awesome experience I had at McGrath Honda in Elgin. I went in suspicious, as you are supposed to be, and came out not only in a new car, but also making a few new friends. Because of student loans and some bad life decisions my credit was, to put it lightly, a little shaky. I went to two other dealerships where they wasted my time, ran my credit, and basically told me to come back with cash or a co-signer. At McGrath I got to work with a fantastic team; Josh Koch was my Finance guy and performed a miracle to get the bank to say yes. He got me approved in just a couple of hours. His manager; Mohammed found me a salesperson; Michael Malak - who found just the right car for me. I'm telling you. If you have problems, go see these guys. They are the bomb!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kim Burkett - What a pleasant person to deal with.

by Windi on 04/27/2018

After a car accd. We are looking to replace the car that was totaled. Safe was the most important to us seeing my accd was not a fun recovery. Kim helped us fun what we want with needs and the safety we were looking for. She was able to find the color and the extras that we asked for. This is our 3rd car from McGrath Honda and when its the next car Kim will be our go to girl :) My step-son is now in the market and will being seeing Kim in the near future. Thank You Kim!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience at McGrath - Kim Burkett is excellent

by LoveMyRedCRV on 02/26/2018

Everybody loves driving a new car. I don't know anybody who loves buying a new car. Our experience with Kim Burkett at McGrath was so contrary to the high-pressure sales headache that I feared. I had a lot of good questions, and Kim had a lot of good answers. She was friendly, professional, and knew the CR-V in detail. She worked with us to find the right car at the right price, and then provided follow-up as needed to make sure that we were completely satisfied. Overall, it was a very positive experience and I would recommend Kim to anyone interested in exploring new Hondas.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

mohamed

by mohamedhafez on 01/12/2018

fast service and did a great job on my vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service advisor Chris Houlis

by Linda on 12/27/2017

I have routinely brought my Honda CRV in for service. The last visit I was assisted by service advisor Chris Houlis. He explained to me thoroughly what was being corrected on my vehicle. I must commend him for his attention to detail and I feel comfortable with the work performed. He also explained to me some things to be aware of for future visits. I would highly recommend service at McGrath Honda of Elgin and I would ask for Chris Houlis as my advisor because I can trust his experience will helping customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Worst Experience on my 1st car

by SN on 12/15/2017

I called them in the morning to confirm if they had the car with the specification i was looking for in a Civic.(I was looking for a white exterior and ivory interior) they said they have it and after i drove there for 1 hour they say that they do no have it in stock. The manager suggested me to go for Accord. since i wanted to take the car on that day i said okay. they gave me a price and i took the car, drove it home and after two days they call me and say that the loan wasn't approved ( i have informed them about the visa and everything prior very clearly) and asked me take get a loan from some other bank. with out my permission they checked with all the banks and i had 8 hard inquiries on my credit check(which i dint want and informed them before about this as well) . i got the loan approved in just an hour from other bank and asked them to send the purchase order to me and now they say that the price of the car has increased coz i dint take a loan from Honda which is really frustrating. The manager promised me that price so i went for Accord even though my budget wasn't that much. And the Finance guy dint want to send the Purchase order to me and he sent it directly to the bank. The document which is he sent them wasn't in proper format and they were unable to open it and sent an email to him copying me to send it over again. When i asked the finance guy at Honda for the status he sounded so rude saying, i want the check by Wednesday else i have to cancel the registration.( when he wanted to deal with the bank directly and sent the purchase order to them and now he sends me an email saying i want the check-) These people are good until you take the car. once u take it there ends the way they treat you. They do not respond back, even if they respond they are so rude. Overall i had a very bad experience and would never recommend anybody to go to McGrath Honda Elgin

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Darek Smorz at McGrath Honda is my Honda guy.

by AlaC8139 on 11/28/2017

My family and I have purchased 3 Hondas from Darek Smorz at McGrath Honda. We are always very happy with our experience and the cars are great. We will keep coming back and I always highly recommend Darek to everyone I know.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

by juangtz1268 on 10/17/2017

Kim Burkett was my sales lady and she was great no pressure and extremely helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

WONDERFUL 2017 CRV AND WONDERFUL SALES PERSON

by AK-HappyCRVOwner on 09/21/2017

Purchased a new Honda 2017 CRV in July from McGrath Honda in Elgin, IL. It is my 3rd one (had a 2005 & 2010) and my last one was also from McGrath. When I decided to get another one, I definitely wanted to buy it from them. It is a fantastic dealership and has the best sales and service departments. I worked with Darek who was so helpful and amazingly knowledgeable-especially with all the new technology the CRV offers. Darek was respectful, kind, and extremely patient and responsive to my "many" questions and concerns. Working with him was one of the main reasons I purchased from McGrath Elgin. I will always be thankful for his help and the great deal I got. Being my third CRV, it has been exciting having all the changes and upgrades through the years. My 2017 is fantastic. It is so sharp looking and luxurious. So much new technology and thank goodness for Darek who taught me so much so I can enjoy it. You need to see it and drive it to appreciate the experience. Thank you Darek & thank you McGrath! Also thank you Scott in Service for all of your help with maintenance of my 2010.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sales Consultant

by Roy on 09/02/2017

My wife and I just purchased our 2nd vehicle from McGrath Honda in Elgin IL....AWESOME experience - friendly staff. The staff welcomed us immediately, and Aldo work hard to get us the best rate available. The amount of time it took was relatively low compared to other dealerships. It was definitely worth buying again from McGrath Honda in Elgin, and I would definitely recommend anyone to come here for their car needs. Ask for Aldo Mendoza. He was very helpful. He went out of his way to make it possible for me to get the car of my dreams. 2017 Honda Accord Touring. Thanks again Aldo..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience!

by LaurenS on 08/29/2017

We just purchased another car from McGrath Honda. We LOVE the new Civic Hatchback!!! The experience was pleasant from start to finish. Our salesman, Robin Melzer, was extremely helpful and knowledgeable and made it a five star experience. We also appreciated the efforts of both Carl (finding the exact car at another dealership) and Lee (finance).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding experience

by Bschoepp on 08/29/2017

My wife and I just bought another car from McGrath Honda in Elgin and I have to say, what a great hassle free experience! Robin, our sales associate, was extremely knowledgeable about the vehicles we were interested in and helped us to pinpoint the vehicle and features most important to us. Once we decided on the vehicle with the specific features Robin searched inventories find the perfect fit and found it! Carl, the sales manager, was great in helping facilitate the process of getting the car to the dealership. His tenacity and dedication to ensure delivery was outstanding. Robin again stepped in to obtain the vehicle and stayed in contact with us, answering any and all questions along the way. What a extraordinary touch! On delivery day we were introduced to Mark, the general manager. He was sure to congratulate us on our new purchase, and was very gracious and warm. Lee, the finance manager, also hit the ball out of the park. He made us feel comfortable during signing. Not easy to do. He spoke about warranties and options in a calm relaxed manor. He answered all our questions very professionally, helping us to understand our options and pick the best possible coverage for our new vehicle. Robin again stepped in to help us understand how to use our new vehicle with all the options we chose. We decided on the full road sensing package. He paired our phones and helped to go over any other questions we had. It was an wonderful final touch. I was sure to use the names of all employees engrossed in our sale as I feel it is important to give credit where credit it due. All involved from the moment we walked in, to the second we drove off were exceptional and played an integral part in making us feel comfortable, relaxed, and valued in our car buying process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Sales Experience

by alyssadig on 08/22/2017

Purchased a new civic from this dealership and couldn't be happier with my experience! My salesman, Robin, was extremely knowledgeable, patient, and friendly. He went above and beyond to make sure he got me the best price possible, best trade in value from my old car, and that I knew exactly how to use all the features of my new car. I will definitely be recommending McGrath Honda and Robin to everyone I know looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ryan Baum Service Director very professional!

by Dorinda on 08/06/2017

I went in with a problem on my 2015 Pilot. Ryan listened to me. Within a day, he resolved the problem that I was having. It's nice to have someone in the service department that cares about the costumer and listens. All the guys in the service department are very friendly and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by JMF on 05/11/2017

Overall, Very professional. Nice waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

If you are considering or contemplating purchasing a car there — DO NOT!

by janeebadegian on 03/18/2017

McGrath Honda in Elgin is the most unethical business I have ever ALMOST purchased from. ZERO honesty! ZERO integrity! ZERO moral principals! ZERO moral uprightness when dealing with them. If you are considering or contemplating purchasing a car there — DO NOT! If you are in the middle of buying a car — DO NOT buy it! If you recently bought a car there return it! Save yourself a lot aggravation, anger and disappointment. I have been a doctor for more than 30 years and we work and live by a code of ethics and honesty. This dealership has no code of ethics and has no honesty! Their Salesman Robin and manager Lee are two prime examples of why people hate used car salesman. If there are any honest salespeople there— they should find another job. I will make sure anyone and everyone hears my story so nobody makes the mistake of purchasing a car from McGrath! It is for worth your while to shop at a more reputable dealership— even if you need to pay a little more money for your purchase! This is the first time I have ever left any business with negative review.They will agree to sell you a vehicle at a certain price, and then sell it right out from under you to someone else they can con into paying a higher price. McGrath Honda in Elgin has NO honesty, NO integrity, NO ethics, and NO moral principals.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

The Most Pleasant Car Buying Experience Ever!!!

by simonini95 on 01/27/2017

My wife and I stopped in at McGrath Honda not knowing which type of car we were looking for and Anthony Juliano did a great job educating us on what the choices were and did not try to sell us on something we did not want. We mentioned to him that our son was looking for a good used car and he emailed us the next day with a perfect fit. He came in on his day off to show us the car, did not pressure us to make a decision, was very personable, and once we did decide to buy, made sure the process went smoothly. It was the most pleasant car buying experience we have ever had and plan on purchasing our next vehicle from Anthony!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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