Napleton's Aston Martin of Chicago


Customer Reviews of Napleton's Aston Martin of Chicago

5.0
Overall Rating
(6)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
sales Rating

A pleasure to do business with

by Aweldum on 02/06/2018

So kind and thoughtful on how to make a deal work. Had me and my wife in mind the whole way through the process. They worked hard to make sure our time was well spent and our money getting us the most for its value. Can’t express enough how great this group of people are . Margaret , Perry and Michelle (along with Phillip and others) all made us feel very welcome from day one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

7 Reviews
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sales Rating

A pleasure to do business with

by Aweldum on 02/06/2018

So kind and thoughtful on how to make a deal work. Had me and my wife in mind the whole way through the process. They worked hard to make sure our time was well spent and our money getting us the most for its value. Can’t express enough how great this group of people are . Margaret , Perry and Michelle (along with Phillip and others) all made us feel very welcome from day one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Easiest car purchase ever.

by Jonathan on 01/14/2018

Vince made the purchase of my pre owned car great. This was the best experience I have had at a dealership. Vince was patient and informative. The finance guy, Phillip was great also.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Another Car Bought

by Rmcars7 on 12/11/2017

Having bought too many cars in the last couple of years 2 of them from the NapletonGroup would like to express that it was a pleasure working with Vince and the whole team at Napleton Aston Martin. Thank you guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My first good dealer experience

by Frank on 11/20/2017

I would like to thank Sam and the general manager Perry for their courteous and excellent service. The Aston Martin showroom is so Wow! The cars are so beautiful that I was nervous getting near them. However, the staff as so friendly and did not make me feel out of place even though I was buying an excellent used Hyundai Tucson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Used 2016 Audi TT

by RayWang on 07/14/2017

Margaret was the first salesperson that replied me when I was trying to buy a used 2016 Audi TT. She provides me the information I need very promptly. She is also very courteous. Although I didn't but the vehicle from them at the end because of the distance factor, I would still recommend her for others living the Chicago area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

Excellent Experience

by MelMcD32 on 11/17/2016

My Husband and I recently purchased an SUV here and had a wonderful experience!! Everyone was super friendly and they made the car buying experience super easy and we left with our car within a few hours of being there! We had Oscar and Perry help assist us with the car buying process and they made it a super great experience! Super friendly staff and we were highly satisfied with the quality of the car and ease of buying a car that day! We will definitely be purchasing our next car here in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Would buy my next car here, Great Service

by ddr99 on 05/30/2015

Recently I locked my keys and my cell phone in my car while it was running. I walked over to the closest dealership and told the manger I needed help and I locked my keys in my car while it was running. Phil, the manager went and got a lock out kit from one of his mechanics and was nice enough to drive me back to my car. He than opened my car. I thanked him and offered to pay for his services. He smiled and he told me not to worry about and if I ever need help with auto repairs to let him know. This was pretty impressive since I had never bought a car from the Ed Napleton Auto Group, let alone their Aston Martin store in Downers Grove. My next service repair will definitely be done at a Napleton and I will also try to buy my next car from them.

  • Recommend this dealer? Yes
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