Marino Chrysler Jeep Dodge Ram
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Customer Reviews of Marino Chrysler Jeep Dodge Ram
Review type:
Great customer service
by Monica M on 01/09/2026
We can’t say enough good things about JC. We’ve purchased four cars from him over the years, and every experience has been excellent. He’s knowledgeable, honest, and genuinely cares about his customers. JC makes the process easy and… stress-free, and he’s always a pleasure to work with. If you’re looking for someone you can trust, JC is your guy.
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Great customer service
by Monica M on 01/09/2026We can’t say enough good things about JC. We’ve purchased four cars from him over the years, and every experience has been excellent. He’s knowledgeable, honest, and genuinely cares about his customers. JC makes the process easy and… stress-free, and he’s always a pleasure to work with. If you’re looking for someone you can trust, JC is your guy.Two Hour Drive —Worth It!
by Leslie Z on 12/07/2025What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.5- Star Review: Excellent Car Buying Experience
by Tanya Ward on 10/21/2025updated 10/27/2025I recently purchased a car from Marino CJD and I couldn't be happier with the experience. From start to finish, the service was top-notch. The staff was friendly, professional, and knowledgeable — they answered all my questions without any… pressure. The entire process was smooth and efficient. They made sure I was comfortable with my decision and went above and beyond to ensure everything was handled properly. The car was in great condition, just as described, and the pricing was fair and transparent. If you're looking for a dealership that values customer service and makes car buying stress-free, I highly recommend Marino CJD. Thanks again to JC and the team for making this such a positive experience!Summit Grand Cherokee 2025
by Josmary on 09/25/2025Always going above and beyond to help. Got exactly what I wanted. Everyone there makes it happen. I love my NEW CAR. THANK YOU AGAIN.GC Jeep Girl
by Vickie Cali on 09/18/2025Very accommodating, great selection and awesome sales rep! I felt very comfortable dealing with JC (Juan Carlos) He made sure I was choosing the best Jeep for my life style. In my opinion, Marino JCD and their staff is just like family. I… recommend them highly!!JC made it easy!
by jacob moogberg on 09/02/2025great experience, no gimmicks, no shenanigans, honesty and integrity all around. will never buy anywhere elseJC is amazing!
by Carol Binkley on 08/27/2025They are really focused on a great customer experience from the moment you enter to having your picture taken in the parking lot as you leave. JC was so easy to get to know and build trust with. He was so knowledgeable and thorough and… always wanted to be sure he answered our questions. He is a real asset to this dealership and I know that I will be able to call him anytime and I’ll get a fast response! JC is a really wonderful person.Thank you JC !!!
by Maria Torres on 08/23/20253rd vehicle brought from JC…The entire process was quick, customer service was amazing, and without any issues. My husband and I worked with JC and couldn't imagine going anywhere else to purchase our vehicle. Jon is by far the easiest and… most knowledgeable person to work with. His passion is the car industry and it shows. We will definitely be working with him in the future again!! Thank you Marino!!Best Dealership in Chicago
by Amy OBrien on 05/13/2025JC was my sales guy on my latest Jeep purchase. Was a smooth process from start to finish. Fair and honest pricing, great customer service. Will never go anywhere else, this is my 4 Jeep from Marino.Thank you JC!
by Rosie on 04/22/2025I came into Marino looking for my first car and JC made the process super easy and he helped me out during the whole process ! Thanks to JC’s help I drove off the lot with a new 2025 Jeep Compass ! It’s exactly what I wanted , thank you… again JC !Dream car
by Sindy P on 01/01/2025Jose and JC was amazing they took there time to understand what we wanted and what we where looking for and at the end we got the dream car. 20 out of 10 1 Would recommend him for anybodyPoor Business Practices
by tfunk99209 on 12/23/2024Purchased a vehicle in August. They packaged a warranty sale of $4500 into the monthly payment. Spoke to finance group in September, and was told the warranty was cancelled and it would take two months for the refund. Today is Dec 23rd,… and after repeated lies, and untruths, the $4500 still has not been refunded.Join the Jeep Club
by Venecia on 12/20/2024The dealership has excellent car salesman. Thank you for a great easy experienceExcellent car-buying experience
by Brian S on 12/05/2024JC was knowledgeable, attentive and truly listened to what I was looking for. He answered every question with patience and made sure I felt confident in my decision. His professionalism and friendly demeanor really stood out, making the… entire experience pleasant.BEST EXPERIENCE
by Angel on 11/17/2024This review is long overdue. I want to thank both J.C Alvarado and Jose Cadena for helping me in obtaining a Jeep (trailhawk) for my daughter who is currently attending college. It was a lenghty process both J.C and Jose Cadena made our… process go smooth as possible. At the end, it was worth coming to MARINO because they understand for what we as Hispanic must face in order to accomplish a dream of owning a vehicle. Mr. Jose Cadena, explained in full details, thouroughly what the process was like and looking for a way for me to be accepted for a loan. Their pesonnel is very nice, and they treated me and my family with the most respect. I highly recommend MARINO DEALERSHIP to friends. Thank You, JOSE CADENA AND J.C ALVARADO (MANAGER) for making my daughter's dream possible. God Bless this Dealership!!!!This is the dealership for you!
by Crystal Benson on 11/03/2024I highly recommend! Dave and Mel were outstanding to work with. They provided world-class customer service, and went above and beyond to help me find my next Jeep. I love my new Jeep Grand Cherokee! Thank you!Honest Dealership & Salesman
by Tammy on 10/14/2024We have purchased many vehicles from JC at Marino Chrysler Jeep. He is great to work with and honestly so is everyone at the dealership. They are honest and forth right with pricing and trade in allowance. Each purchase has been hassle free… and easy. Our salesman JC is especially organized and timely with our purchase. I would highly recommend purchasing a vehicle from this salesman and dealership.JC is the Guy you need
by Carolina on 09/24/2024updated 10/02/2024To ask for Jc hes the guy that will answer all your questions and has the patience to work with you.Best Cary Buying Experience I've Ever Had!
by Brianna on 09/30/2024To say I was picky is an understatement and JC was both patient and thorough in helping me find the perfect Wrangler to fit all my needs. When it came time to finalize the paperwork, the process was so easy and enjoyable that we almost… forgot I was there to buy a car. I’ll be recommending Marino CJD and JC to everyone looking for a new car.Another New Vehicle!
by Ray V on 08/11/2024JC (Juan Carlos) is a fine sales rep and a huge plus for Marino CJDR. I recently purchased my 2nd vehicle from their location. The service department is also 1st Rate! It's a team effort all around. Thank you!Always a Great Experience!!!
by Karen Garcia on 06/25/2024JC was the best sales representatives I have ever had. I have only trusted him and only him during my car purchases. Thank you for making my car purchase super smooth and understanding the entire process. I absolutely love the vehicle thank… you so much.
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