Awarded 2016, 2017, 2018

Marino Chrysler Jeep Dodge Ram

Awarded 2016, 2017, 2018
Today 09:00 AM - 09:00 PM
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Marino Chrysler Jeep Dodge Ram

4.6
Overall Rating
(24)
Recommend: Yes (22) No (2)
Write a review: Sales | Service
sales Rating

Jeep Purchase

byYesenia95on 11/12/2018

Great buying experience. Everyone was kind and very helpful. Kenny was awesome and very personable. I would definitely recommend Marino and would gladly come back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
81 Reviews
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sales Rating

Jeep Purchase

byYesenia95on 11/12/2018

Great buying experience. Everyone was kind and very helpful. Kenny was awesome and very personable. I would definitely recommend Marino and would gladly come back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buying a car has never been so easy! My sales rep JC was the best.

byDkeee10580on 11/07/2018

Jc was by far the best sales rep I've ever encountered. He made the entire process simple and was very accommodating to my needs. He is very professional and I was lucky to have him as my sales rep. 10/10!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Experience at Marino

bytimoderbesteon 04/16/2018

It was my first time shopping for a car. At first it was a bit intimidating because I did not know what to expect from a car dealer. Lindzye and JC have been both really friendly and patient helping me picking a vehicle that fits my need. JC also helped me finding a more affordable price as well. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
sales Rating

marino

bydonald334on 04/13/2018

Experience was very good except for final paper work with credit manager--salesman very helpful a, but had to wait almost an hour to finish paperwork

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Top-Notch Buying Experience!

byLorenneon 01/31/2018

I couldn't be more pleased with my buying experience at Marino. All of the staff was very welcoming and friendly, and our salesperson Sam Baylor was top-notch. Sam met me the minute I arrived, was friendly and disarming, made himself available without being pushy, and did an excellent job explaining and showing me the features of the car I was shopping for. He went above and beyond what is to be expected, even being available and communicating with me about the car and process when he wasn't "on the clock." The overall buying experience at Marino was great. The whole team, from sales to finance, made me feel welcome from the minute I arrived, and they were especially patient and flexible with my particular buying situation. And, of course, I love my new car. :) Thank you, Marino!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car buying experience

byjparkin4on 11/15/2017

I recently purchased a vehicle from this dealership and couldn't have had a better experience. I was shopping online for a few weeks looking to upgrade to an SUV with 3rd row seating due to a growing family and for convenience reasons. I had dealt with a handful of dealerships prior to finding Marino who just fed me information to lure me to their dealership, only to find out there was no chance of getting a deal done in the price range I was looking at, one place not even having the vehicle I went to test drive, another who advertised a vehicle with 3rd row seating only to drive there and find out it didn't, and most places just flat out refusing to talk any numbers unless I went into the dealership and talked in person. That brings me to Marino. I came across a 2014 Dodge Journey that caught my eye and emailed them to see if it was available. I got an email confirming it was still there and let me set up a time for someone to call me at my convenience during my lunch break. Sure enough, I got a call from Sales Manager Pete during that window who went over everything he could with me over the phone. I live near the IL/WI border so it was going to be a good hour and a half drive to get there, so I wanted to make sure it would be worthwhile. Pete ran some numbers for me, and called back saying there was a real good chance he could get my monthly payments to where I wanted them. I was skeptical, but decided to make the drive anyway after work. When I got there I was greeted by a salesman named Sam who ended up working through the process with me. He was very courteous and professional and didn't try to just BS me about anything. I took the vehicle for a test drive, which was already pulled up and waiting right out front, and decided that it was worth upgrading to if they were able to actually get the price I was told over the phone. They went to work and were able to find me a financing option that hit the exact number I was told over the phone and agreed to. Overall, it was probably the best and smoothest car buying experience I've ever had and would definitely recommend them to anyone. Pete and Sam were great guys to work with, no BS, and hope they're still around the next time I need a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byStewart1on 11/13/2017

I just want to thabks Juan Carlos all the help he provide and to sale me a good car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing Car: Sam Baylor is the man!

byAngelaWill3on 11/04/2017

My sales consultant was Sam Baylor. I couldn't say enough good things about this guy, there is not enough room in this box but I will say that if it wasn't for him, I wouldn't have bought this car! Besides the car being beautiful, it was more than my original budget, but I could afford it and wouldn't have wanted any one else to sell it to me. What I loved about my experience the most was him and the car. lol He was very friendly, personable, professional, welcoming, easy to talk to, and just fun to be around. As soon as I walked in, he assisted me and got everything started right away. I honestly didn't want to be assisted by anyone else. I also love the fact that he didn't use any sleazy sales tactics. For example, I'm from Mississippi and he's from Louisiana...he could have easily try to play on the fact that we are from neighboring states but I never found out until one of his colleagues mentioned it after I bought the car. He was a real stand up guy. It's rare to run across people like him so if you go into this dealer, you should ask for him! I also loved that it was very clean and sophisticated in this place. It's a very laid back but professional environment. They have nice tv's, a lounge area and they offer snacks. Sam even asked me if I was hungry and wanted to order something from a local restaurant. I wouldn't mind lounging back in this place if I do even happen to need repairs. The repair shop section is also very nice and roomy. Very clean. I loved the maze design of the building to get to the parts section. Rich was really great too. He worked in parts. The manager who sits at the front seems to strive for perfection and greatness from his consultants which is something I also admired and respected. They were all a really cool group of people but Sam was the hero at the end of the day....and my car is freaking amazing. I'm telling all my friends to go here and look for Sam! Thanks Marino's and Sam. You're like my favorite people in the world right now lol ***P.S I still can't believe how fast my car is...like really??? It's amazing! lol

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fast

byAlishEhrlichon 10/30/2017

The joy of buying a car as effortless and painless was totally worth the drive from Naperville. We called ahead, spoke to Allen and did everything via phone first. Our Jeep Cherokee Sport was waiting at the front door for us. Quick and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Go SEE Kathy @ Marino!

byMrsPicnicon 10/16/2017

The best experience buying a new Jeep Renegade! Kathy was so knowledgeable about all things Jeep!! We will be back!! We will be coming for our Wrangler!! Thanks Kathy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top Dealership in the Chicago-land area

byPS370465on 10/06/2017

Just bought a Jeep Cherokee Limited from Marino Chrysler . Excellent service and extremely polite and professional staff. Our salesman, David Charley, was very helpful and very patient while my wife and I chose between several vehicles. The owner, Anthony Marino, is one of the friendlest people I'm honored to have met. He holds his dealership and employees to the highest of standards and is the most professional car dealer in the Chicago-land area. I would highly recommend Marino Chrysler to my family and friends. Paxton

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

3 rd car purchased

byKidsnurse1on 09/28/2017

So pleased again with our great deal and the wondergul service we received from the sales person,sales manager and finance. We could not be happier with our Plug in Pacifica, averaging 50 mpg. Thank you Marino for Respespecting return customers. We will be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience with JC and the Whole Marino Staff

byJJantkeon 09/19/2017

Hands down the best experience for buying a car. JC was recommended to us from another customer and right away we felt at ease. We went in looking for a new minivan for the family but due to budget concerns "settled" for a 2016 minivan that was practically new and within our budget. JC did not push anything on us that we did not want. We told him our budget and he stayed within it. Tony the owner was very friendly as was the finance guy. In the past I have had salesmen, owners, managers, and finance staff push and push everything on us. I will say hands down no one pushed us, it was an easy process, and we feel happy coming back for future cars, repairs, and definitely will recommend Marino to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

David Vern Carley - Marino Chrysler Jeep Dodge RAM

bymcNutty64on 09/18/2017

In February, I bought a new Dodge from Marino Chrysler Jeep Dodge RAM & David Vern Carley in Chicago, IL. My sales person, Dave Carley, was NOT helpful. Instead he turned out to be a complete [non-permissible content removed]. A red light on the dash (airbags) was on when they gave it to me. Certain features were not working (flashers, load control, rear wipers). I took it to a local dealer in Chicago suburbs. They refused to fix it under warranty stating it had been in an accident. An independent body shop confirmed: front and side right bumper has been repaired and repainted, airbags have been deployed and replaced, hood has been removed and is out of alignment. Both Marino Chrysler Jeep Dodge RAM (the selling dealer) and Dodge Corporate claim no record of any damage to this new car anywhere along the way from manufacturing to sale. All 3 entities keep referring me to the other. Dodge Corporate Customer Service is close to useless while I have a NEW Dodge that is unsafe to drive with no airbags. I have been refused a loaner. Now, both dealers want to fix it, but I WANT IT REPLACED. I have spent countless hours on this and have had to get a rental. Now, I am working with the Attorney General's Office in Chicago and the Department of Motor Vehicles is investigating. CAN ANYONE AT DODGE HEAR ME. SOMEBODY WITHHELD THE TRUTH AND I WAS SOLD AN UNSAFE CAR!!! THAT IS FRAUD.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Marino a great buying experience

bymilwayjon 08/23/2017

From initial correspondence on email to the in dealer experience to them even offering to drive the car back home it was great working with Marino in all aspects. Jairo Leon was fantastic helping us in the leasing process and getting us exactly what we wanted, thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent staff and sales team!

byraygun441on 08/17/2017

I recently purchase my 2nd jeep here at Marino Chrysler. They gave me a great deal on a new car and the team at Marino were friendly and very professional. I would definitely buy another car through Marino again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Looking for a new car

byshooteroneon 05/31/2017

Walked in the door and we were greeted by sales consultant Andy Schweinert. He was very professional from the start and listened to all of our needs. He made buying another car easy and simple. We love our new Jeep!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Marino Jeep and Allen

byTerriMcintyreon 05/02/2017

If you are planning on stopping in to purchase a new car, please do yourself a favor and ask for Allen! He will make the process seem effortless. He patiently explained all of my finance options and answered any concerns I had. Thank you Allen for your honesty and expertise!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Andy was very honest and made it easy

byGObrien10on 03/23/2017

Bought a Cherokee from Andy in February and he made everything easy. I was lied too by other dealers but he was very honest and I would recommend him to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrible Experience

bybdubbs68on 03/14/2017

Really disappointed in my experience with them. Bought a 2015 Grand Cherokee. The car seems nice enough. Heck, even the sales guy, JC, seemed like a good dude. However, the price went up on two separate occasions. Once, after we initially agreed to buy the car. And a second time, after I actually purchased the car. It was unreal. Dealership would not stand behind the mistakes they made. Very disappointing. Look elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Great buying experience on our new Ram 1500

byDirttracker30on 02/28/2017

My wife and I had a great experience at Marino Jeep Dodge . Our salesman Kenny Sher ,worked with us over a long period of time and didn't give up on us ,as we were negotiating on our Certified 2016 Ram 1500 Quad Cab. If you are ever in need orvthinking of updating you car ,or truck, just stop in at Marion's on Irving Park Rd. In Chicago, and talk to Kenny Sher. Thanks again, Jim and Leslie Slaughter, Hills Iowa

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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