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Marino Chrysler Jeep Dodge Ram

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Customer Reviews of Marino Chrysler Jeep Dodge Ram

4.8
Overall Rating
4.8 out of 5 stars(160)
Recommend: Yes (19) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Best Cary Buying Experience I've Ever Had!

by Brianna on 09/30/2024

To say I was picky is an understatement and JC was both patient and thorough in helping me find the perfect Wrangler to fit all my needs. When it came time to finalize the paperwork, the process was so easy and enjoyable that we almost forgot I was there to buy a car. I’ll be recommending Marino CJD and JC to everyone looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
160 Reviews
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5 out of 5 starssales Rating

Best Cary Buying Experience I've Ever Had!

by Brianna on 09/30/2024

To say I was picky is an understatement and JC was both patient and thorough in helping me find the perfect Wrangler to fit all my needs. When it came time to finalize the paperwork, the process was so easy and enjoyable that we almost forgot I was there to buy a car. I’ll be recommending Marino CJD and JC to everyone looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

JC is the Guy you need

by Carolina on 09/24/2024

To ask for Jc hes the guy that will answer all your questions and has the patience to work with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Another New Vehicle!

by Ray V on 08/11/2024

JC (Juan Carlos) is a fine sales rep and a huge plus for Marino CJDR. I recently purchased my 2nd vehicle from their location. The service department is also 1st Rate! It's a team effort all around. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Always a Great Experience!!!

by Karen Garcia on 06/25/2024

JC was the best sales representatives I have ever had. I have only trusted him and only him during my car purchases. Thank you for making my car purchase super smooth and understanding the entire process. I absolutely love the vehicle thank you so much.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Friendly place.

by Tanja on 06/22/2024

Everyone in this dealership was friendly and helpful. It was nice to shop from there. Ricky was very helpful and very professional. He did everything possible so we can buy the car from there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best sales outcome

by Alejandra on 06/14/2024

JC has been an amazing sales rep in this situation. I have only trusted him in sales and this is the third car I have purchased directly from him. Thank you for making this process super smooth for me. This has been an amazing outcome,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Seamless Purchase

by Melissa McIntyre on 05/17/2024

I just purchased my 6th car from Marino. Each purchase has been seamless with exceptional customer service. JC Alvardo makes sure that everything is perfect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Jeep wrangler

by Alexandra Cruz on 05/16/2024

Everyone at the dealership is friendly and very helpful. JC helped us find the right jeep for us and he was very quick and attentive and explained to us everything we needed more information in. Overall, will definitely recommend JC if you’re looking to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Dealership

by Tanya Ward on 04/26/2024

The Marino team is amazing! I would recommend this dealership to anyone. Thanks JC, Pete and Tony you guys are awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great dealership, fantastic experience

by Jeffery A on 04/12/2024

So easy with Marino, my sales guy, JC, was the best! All of my current and future buys will go through this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing team at Jeep Marino

by Kristi L on 02/21/2024

We had a great experience buying our car at Marino Jeep. JC, Pete and Tony were all very helpful and responsive. Would highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

They don’t stand behind what they say.

by Brian on 01/14/2024

Don’t buy from. On Thursday I had an email deal for a 2022 used Jeep STOCK #D6764A, I show up on Saturday and they wouldn’t honor the deal. Claimed they painted a section of the car and added new tail lights because of moisture. Now the price was even move then originally advertised. Painted the car in that short of a timeframe and moisture in tail lights for a vehicle still under warranty. 🤔 Then low balled me on my trade. You should stand behind what you say and give fair trade in value. Funny the deal we agreed on for the Jeep is exactly what KBB puts the vehicle as fair market value and yet they valued my trade in at 43% below what KBB valued my exact vehicle and condition. Shady business.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Amazing service

by Hever Valenzuela on 09/11/2023

Juan Carlos Alvarado was very professional and helpful, amazing guy. I would recommend anybody to go to him.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The BEST experience!!!!!

by Harres on 09/11/2023

My husband and I just purchased 2 vehicles from Marino Chrysler Jeep Dodge! We worked with a gentleman named J C Alvarado who was absolutely amazing!! Attentive, informative, knowledgeable, kind and considerate are just a few words to describe him. Not once during our experience did we ever feel rushed or forced into anything! We actually weren’t even planning on leaving with two vehicles that day, but it was that kind of experience that made the day so great! Highly recommend Marino and his staff, they are the absolute BEST!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience!

by Maria on 08/03/2023

Marino always exceeds my expectations! Thank you to JC and Gabriel for all of their help in making this such a seamless process for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Happy Happy Customer

by Shirley Walker on 07/16/2023

My experiences have been exceptional with Marino Chrysler and I have purchased 3 cars with great service. But the real reason for my continue shopping with them is because of my salesman, JC Alcarado and Service Advisor Ralph Martinez. JC is customer centered, always provides necessary details to make you feel that he cares and wants the best for you. He always checks to ensure that your concerns are adequately addressed, connects easily and puts you at ease. JC & Ralph has always demonstrate business professionalism. JC's approach is always energetic, trust worthy and never fails to delivery what he saids. He is straight forward, honest and makes me feel like I should be giving me business to him. This is the reason that I keep coming back to buy my cars at Marino.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

A great dealership with great customer service touch.

by Bill Rodriguez on 06/06/2023

Friendly & Professional from start to finish making sure that customer is completely satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great First Experience

by Leron Doss on 05/18/2023

Had a great experience buying my first car at Marino with JC, they got me a great deal on a brand new car, I recommend 100%.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Professional Sales Department

by Jeff on 03/10/2023

I experienced fast, professional all around service from everyone I emailed, called and texted from start to finish from the Marino CDJ team in Chicago. JC sent me requested video of the car, explained everything over the phone as well. I would highly recommend JC and Marino CDJ for your next vehicle purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

5 Stars for JC!

by Gabrielle E on 01/20/2023

JC did it all! He made sure I had a seamless experience and took it upon himself to spare me hours on the phone with Chrysler Capital. He is a gem of a salesperson and I would absolutely work with him again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by GD on 07/10/2022

JC and Marino made for an easy and pleasant buying experience. JC was helpful, informative and very responsive. He really goes the extra mile to make sure you are happy with your buying experience. I really appreciated his service and entire process at Marino.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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