Cardinal Buick GMC

Today closed
Closed Now
Sunday
closed
Monday
9:00 AM - 7:30 PM
Tuesday
9:00 AM - 7:30 PM
Wednesday
9:00 AM - 7:30 PM
Thursday
9:00 AM - 7:30 PM
Friday
9:00 AM - 7:30 PM
Saturday
9:00 AM - 7:30 PM

Customer Reviews of Cardinal Buick GMC

4.6
Overall Rating
(18)
Recommend: Yes (17) No (1)
Write a review: Sales | Service
sales Rating

Purchase a new car

byFlyGirl1983on 06/05/2018

I recently purchased a car, from this dealer two weeks ago, The help that I received from Sam and Jeff was excellent, both were courteous and helpful with a great personality. My husband and I got there thirty minutes before closing. I saw the car that I wanted and we went on to purchase it that night. I har been telling my friends about my awesome experiences.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
18 Reviews
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sales Rating

Purchase a new car

byFlyGirl1983on 06/05/2018

I recently purchased a car, from this dealer two weeks ago, The help that I received from Sam and Jeff was excellent, both were courteous and helpful with a great personality. My husband and I got there thirty minutes before closing. I saw the car that I wanted and we went on to purchase it that night. I har been telling my friends about my awesome experiences.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience!

byDaveandMary1on 05/20/2018

Daniel was very knowledgeable and a great help in our vehicle buying experience! Everyone we encountered at Cardinal Buick GMC was helpful and very polite.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My New Buick!

byCourtneyFaye4on 05/15/2018

Awesome first time experience at Cardinal! Devian did awesome getting me exactly what I wanted! I love my new Buick LaCrosse! Mike Gonzalez also did amazing in finance. Was quick and respected my decisions.! Thanks guys.!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very Appreciative

byOleMissGradon 05/08/2018

We have never been treated with the respect and concern by any dealership in our almost 50 years of buying vehicles. Our salesman, Joel was very kind and knowlegeable and gently steered us in the direction we needed to go. We have shared our experience with many of our friends during this past week and a half and we applaud this dealership for hiring someone like Joel. We completely love our Terrain!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Experience

byrenojmton 02/24/2018

We had a very good experience working with Daniel and Michael.We were not the easiest to work with. We had a payment we wanted to pay and they worked it out for us. Everyone was very nice and friendly. No pressure experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

all sMiles ahead!!!

byMrsDeeJayon 02/19/2018

I love to drive. I especially love to drive good looking, good running cars. So I'm now a very happy camper, because my Acadia is running at top notch performance. All smiles as I go merrily, merrily, merrily down the raod. Life is but a dream.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Michael Boswell

byTJEEZY3on 01/13/2018

Mr. Boswell is the best!! I appreciate the time and effort he put in to make this sale as smooth as possible. His demeanor and professionalism is impeccable. I appreciate his honesty and how comfortable he made me during my visit. I will be back to visit Mr. Boswell in a couple years for my trade, and I will most definitely refer Mr. Boswell and the Cardinal Buick staff to any future car buyer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

No hassle buying

byHousedoctor1on 09/17/2017

In my 40 years of car buying, this was perhaps the easiest and least stressful car purchase I have ever experienced. Since it will be probably be my last car purchase, I hope to have a long helpful relationship with Cardinal Buick in the years to come.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

New Car 2017 Encore

bycmema40on 08/29/2017

Personell were knowledgeable on their cars friendly, and fair in negotiating.I would recommend this dealership to my family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstsnding Dealership

byGregP1953on 08/16/2017

My salesman did an outstanding job of presenting all the features of my new Regal Sport Touring. This is a new dealership filling a void in my city and they are are doing a great job of selling not only their cars, but also themselves. I couldn't be happier with Cardinal Buick GMC and my new Regal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byLindaR312on 08/07/2017

The Service Advisor was awesome. They took care of me from start to finish with updates / progress on my vehicle. The Service Manager came to greet me to make sure I was a happy customer! They even cleaned by car inside and out! Wow, what a bonus!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Vehicle Service

byKevinHeitmanon 08/03/2017

Mechanic was putting air in my tires which had Nitro in them. She had to correct that error which was caught by me. Tires were not rotated which I paid for. Had to wait for another Tech to rotate tires and relearn the TPMS system.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Experience at Cardinal Buick

byVickiPerryon 07/28/2017

Bought a new Buick from Cardinal Buick over the weekend and absolutely loved the dealership. Everyone was very friendly and helpful. No pressure from the sales team which was great! Would definitely recommend them if you are searching for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I could not beleive it!

bywildthing57on 07/26/2017

I went to the dealership not expecting to ride out in my dream car. I love the sale man because he did not make any frost promises. He did not BS me and he was friendly and down to earth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jimi McCormack rocks

byReneeEsteson 07/19/2017

Jimi is a mover and a Shaker and he will get things done for you. I am a realtor and I totally appreciate what he does for a living. He's very good at it and he is not pushy which is highly important when you are dealing with a purchase. He even went above and beyond and came to my house and helped me set my garage door opener to my Acadia Denali! He's the type of person who would end up being your friend not just your agent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Not what I have come to expect from a Buick dealership.

byccgjag31on 07/10/2017

I purchased a service package under the previous owners for oil changes and tire rotations. Something which I had done on several occasions in multiple states before. I have always been able to take in multiple vehicles at every other Buick dealership I have EVER done business with. It was an economic and stress free experience I came to expect when dealing with Buick; that was unfortunately until today. I called in advance to make an appointment, and informed them at the time of the appointment that I had sold the previous vehicle and that a new vehicle was being serviced. Again, I have been going to Buick dealerships exclusively for close to a decade now and have never had an issue. Alas all good things must come to an end, and after waiting for close to 40 minutes I was informed that the new owner would not honor the previous service contract unless it was the same vehicle. I am also not able to receive a refund for the service I was unable to collect. When speaking to the manger named Randy I was told that there was simply nothing he was going to do, that this issue was the fault of the previous owner. How sad that customer service has gone down so significantly that they are unwilling to honor an oil change, I can’t help but wonder what heck awaits anyone with an actual mechanical issue. I genuinely hope that this event is only associated with this location and not representative of Buick as a whole. I had never considered looking at another business for service until today and am extremely disappointed not only in the mangers customer service but also the overall passing off responsibility onto any and everyone else, ultimately leaving me out money and without service. They lost a customer today and I have to say I am extremely disappointed in how low Buick customer service has sunk.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

My car buying experience

byanonymous141on 06/09/2017

My experience was thorough yet stress free. Staff was friendly and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

byJeromeon 05/31/2017

I went in just to look at some vehicles online and was greeted by a very eager Josh Farrell. He was not your typical pushy sales person but very friendly and knew his product. Ended up getting a new Encore! Everyone was super nice and they have an awesome Starbucks coffee machine. I will definitely be back to service my new Encore.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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