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Closed Now
Sunday
closed
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 5:00 PM

Customer Reviews of Roberts Motors

4.8
Overall Rating
(12)
Recommend: Yes (12) No (0)
Write a review: Sales | Service
sales Rating

Roberts Ford

bySuezzzion 07/29/2018

My sales rep, Kurtis, was easy, pleasant, and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

13 Reviews
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service Rating

Roberts service dept

byJohnny Bon 08/01/2018

Awesome professional quick service... Awesome professional and courteous staff... Great competitive pricing... Why go anywhere else and settle for less... Great job, thanks for asking!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Roberts Ford

bySuezzzion 07/29/2018

My sales rep, Kurtis, was easy, pleasant, and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Tires

byShirleywon 07/26/2018

Friendly. Courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oin change and new tires

byjilden*on 07/19/2018

Service Advisor was great. Actual service performed was good but way too long. It is sad that union employees really don't have to perform and get paid so much. To see so many techs working so slow is frustrating; so hard to watch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Roberts Motors, Inc. in Alton, IL

byspape75on 05/18/2018

I had a very pleasant buying experience at Roberts Ford in Alton, IL. Prior to the purchase of my Ford, I was able to have all of my questions answered in person and via email. I was able to apply for financing online. This was a real time-saver for me! I would recommend this dealership to anyone looking for a Ford vehicle or to someone who needs to browse to find the right vehicle for them. Tomas was an excellent salesman and did not pressure me to purchase something that I didn't feel was right for me. I appreciate that he and the Roberts team thought that my time was important, too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Truck

bygpinteron 05/17/2018

I recently purchased a new truck at Roberts Ford. Everyone involved were very professional and helpful, especially the salesman I dealt with - James Hogg. He made it a very pleasurable experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Roberts Ford Alton, IL

byjmy_d2001on 05/17/2018

A fantastic experience. The entire staff was knowledgeable and helpful. They went out of their way to focus on no games, just an open honest comfortable buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2016 Ford Focus

byjudithbrownrnon 05/16/2018

I shared I wasn’t sure what was going on. I’d hit a curb and had the tire replaced. However my car wasn’t driving correctly. I made an appointment for the following day. I’ve been a happy customer over 30 years. They always take excellent care of me!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

airbag replacement

byfranklamereon 05/10/2018

pleasant and courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jim Hogg is awesome!

byBnlacey23on 04/09/2018

Such a friendly staff who made purchasing a car a great experience! They made my new car look and feel amazing! I recommend Jim Hogg to help you out with your purchase. He is awesome and will help you with anything you need! 😊

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very easy and enjoyable experience buying a new 2018 Ford Focus!

byKen_Wiggeron 03/06/2018

Very easy and enjoyable experience buying a new 2018 Ford Focus from Marcus Watson at Roberts Motors! Marcus spend extra time and effort to be absolutely sure that we were comfortable with our purchase and knew how to use the features on the new car. The financing portion was also smooth and easy! Highly recommend Roberts Motors and especially Marcus Watson and the rest of the team that made buying a new car an easy and enjoyable experience!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New F150

byHarp123on 03/27/2017

Sales service was great, no complaints. Will do business with them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional Sales Person

bydennisk2on 01/29/2016

If you're looking for the most courteous and accommodating sales person, please ask for Anna Bodenbach. She went far above what I expected including coming in on her day off to finalize all paperwork to meet my time schedule. I noticed an exhaust clamp that needed to be repaired while I was looking over the car before taking it home. We subsequently left the car there, it was repaired, Anna came and picked our vehicle that we traded in and then delivered our new car to us. If she can't answer the phone when I call, she immediately calls back once available. We couldn't have asked for anyone better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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about our dealership

Roberts Motors Inc. is here to meet each of your automotive needs by providing friendly service, precise attention to detail and, of course, a superb selection. So whether you're in the market for a new Ford model, a used car, a replacement part or you just need a quick oil change, be sure to make our Alton, Illinois dealership your first and only stop.

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Amenities
Complimentary Coffee
Shuttle Service
Television
Cable Television
Vending Machines