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Customer Reviews of Steve's Hometown Chevrolet Buick GMC

5.0
Overall Rating
5 out of 5 stars(13)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Trail Boss purchased

by FlyGyd1 on 06/14/2023

Great small town attitude. Our sales person was earnest, humble and always professional. Drew will have a fine future in Business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

13 Reviews
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5 out of 5 starssales Rating

Trail Boss purchased

by FlyGyd1 on 06/14/2023

Great small town attitude. Our sales person was earnest, humble and always professional. Drew will have a fine future in Business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding

by NewBuyer234 on 02/23/2023

I traveled a total of 14 hours to buy from this dealer and would do it again. People buy from people not corporations. I would not own a GM product in my state due to the large corporate dominance that forces people to offset for their profits.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Hometown is great

by earllog on 02/13/2023

Great experience. timely, Transparent, honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Problem resolved after initial challenges

by Paul O on 12/27/2021

Although I had a problem at the dealership Intially. Nick the Gm contacted me to be sure that he would do anything to help. He listened and responded In a more than fair manner. Enough so that I made the purchase and am a satisfied customer today . Thank you and the team for going above and beyond to make things correct.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Zero integrity showed

by Paul O on 12/23/2021

Made a deal to all numbers over phone and in written email. Then when I got there they lowered my trade by 2k for zero reason. Said they would make up that 2k in my tax savings for trading in my car instead. Both sales person and manager spoke to me before the 1 hour drive to their dealership. Just a waste of time. What happened to small town integrity? Buyers beware if trust is needed.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Great dealership

by Kevin on 04/11/2021

I was very pleased with my buying experience. The salesman, Tom Schaffer was very pleasant to work with. Tom didn’t try to pressure me to buy and let me set the terms. I would recommend him to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Dream Truck

by David C on 03/10/2021

Had a great experience, mostly did the deal over the phone. Showed up and signed papers. Micheal was very knowledgeable got me into my dream truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Customer Service, Great Deals

by Michele on 11/05/2020

I was treated well and feel like I got a great deal on a new 2020 Buick Envision. Very happy with the dealership and will be a return customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Cody Smith

by Herk Criswell on 08/25/2020

I just bought a 2020 GMC from Steve's Hometown Chevrolet-Buick-GMC today and I couldn't be happier. I dealt with three other dealerships that were unresponsive and of no help whatsoever. I called Steve's and talked to Cody Smith and he found the truck I wanted, told me he would save it until I got there and walked me through the whole buying process. Cody is top notch and all the other guys there made the experience fast and smooth. It's nice to deal with people who do what they say they are going to do and then follow through.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Buyer beware

by Bobthepug1 on 01/04/2020

The absolute worst experience ever when purchasing a car, incredibly deceitful practices, I submitted an offer and after a few back and Forths they agreed to a deal. I live 7.5 to 8 hours away. Informed the rep that I would be up the following evening. So far no issues. Traveled half way to the dealership, called to let them know my ETA. I was informed by a sales manager that He would now not honor the deal and that I would need another $6000.00 if I wanted the vehicle. This agency did not have the decency to even text this new info and had no issue with a customer traveling 475 and then try to get hooked into really unrealistic deal. Was shocked about the uncaring and arrogant attitude of the sales manager. Was informed that they had just met their quota and would not honor the deal. Again. All it wouldhave taken was a simple message. To add more insult I gave them a 1000 deposit to finalize the deal and had to make several requesty to get it back. Have purchased numerous vehicles over the years and fully understand sales tactics but this was over the top. I could go on but won’t bore you. If anyone cares I have the texts between the sales rep and I printed out which reflect our agreement. Again, please avoid

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Pete and the team were amazing!

by B.T. on 03/19/2019

I recently bought a Chevy Silverado 1/2 ton and couldn't have had a better experience. It was so easy that my wife and I were amazed. Pete and the team were amazing. Thank you to all of them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service

by Rosiealias12 on 03/04/2019

Thank you Jimmy Gross for your help and answering all my questions and concerns, great salesmen and would highly recommend people to go to Steve’s Hometown Chevrolet!!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Paul

by Barbara on 02/27/2019

Paul Marshall is fine salesman. He is polite and s anxious is find the best for the money. He was still good to us even though we didn’t buy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
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About our dealership

At Steve's Hometown in Fruitland we carry an extensive selection of New Chevrolet's, Buick's and GMC's and one of the largest selections you will find of Certified Pre-Owned and Used Vehicles.

Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Customer Lounge Area
Languages Spoken (1)
Spanish