Mercedes-Benz of Maui

Today 08:30 AM - 06:00 PM
Open Now
Sunday
10:00 AM - 04:00 PM
Monday
08:30 AM - 06:00 PM
Tuesday
08:30 AM - 06:00 PM
Wednesday
08:30 AM - 06:00 PM
Thursday
08:30 AM - 06:00 PM
Friday
08:30 AM - 06:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Mercedes-Benz of Maui

5.0
Overall Rating
(15)
Recommend: Yes (13) No (0)
Write a review: Sales | Service
sales Rating

Just a great experience

by Deadbolt33 on 12/30/2017

I have never driven a Mercedes before and when I got the chance to test drive a (now mine) CLA 250 w/sports package and AMG wheels, All I can say was Damn. Chris Blyth, our salesman was just exceptional. And his service and knowledge even exceeded what you would expect. I work for Four Seasons which is known for service, and all I can say is that Mercedes Benz Maui is the Four Seasons of dealerships. Mahalo Nui Loa

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
15 Reviews
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sales Rating

Just a great experience

by Deadbolt33 on 12/30/2017

I have never driven a Mercedes before and when I got the chance to test drive a (now mine) CLA 250 w/sports package and AMG wheels, All I can say was Damn. Chris Blyth, our salesman was just exceptional. And his service and knowledge even exceeded what you would expect. I work for Four Seasons which is known for service, and all I can say is that Mercedes Benz Maui is the Four Seasons of dealerships. Mahalo Nui Loa

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

"A Mercedes Feeling"

by AvenueofHope on 10/26/2017

Overall sales experience was relaxing and enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great Service

by wally4692 on 08/17/2017

Every thing went well. Service was done in a very timely manner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Exceptional service, exceptional staff

by HeartDR1 on 06/15/2017

The Service, Sales, management, everyone at the dealership are outstanding, friendly, and helpful. We will purchase every future vehicle from MB if Maui because of the great team. They truly make you feel like friends and family!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Knowledgeable and willing to go the extra mile!

by 808Street on 10/27/2016

Thank you to the friendly and experienced crew at Mercedes Maui. The experience with both Sales and Service has been wonderful. Not all of the services were fulfilled on this day, however the crew is most willing to take a look at outstanding issues when more time is allotted. I would recommend the service to others, and am thankful the crew is made of real people who want to help :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

1995 E320

by wbrevis on 05/25/2016

Fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing Service

by Lorrienielson on 04/13/2016

I could not be any happier with my recent purchase at Mercedes Maui! Our sales rep, the general manager, the concierge, they all were exceptional and treated my transaction with the utmost care! Even staff members that were not associated with our sale were awesome! I would highly recommend them to friends and family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Maui Mercedes Benz No Ka Oi!!!... YES

by autgraf on 03/28/2016

I took my 2013 E350 in for a trashed tire due to road conditions, but while I was there they checked out several other issues, did updates and since it was taking longer than originally planned since I only came in for a tire but received a computer upgrade and an inspection of my question at hand, they took me where I needed, kept checking on my OK-ness and demonstrated great concern for me. WE came down to closing time so offered me a loaner .... brand new model, but as I was about to start the car, the computer download completed so I got to take my baby home instead. They have been servicing this car since I brought it over new in 2012, and have treated me like the new car I just bought from them ever since!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great experience at Mercedes of Maui

by lmefros on 03/23/2016

John Macabeo is a great service rep. He kept me posted with the progress of my vehicle and also provided me a number to contact him via text. I really appreciate the service at Mercedes of Maui. I also very much appreciate the availability of loaner vehicles to make the process of easy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Very Professional and Friendly Service

by Poljen30 on 03/22/2016

The service manager John, was very professional and he kept me posted on all steps that the service team were taking and giving me updates along with any price quotes before any final work was done. It was very pleased with the treatment I received and work was done in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

by Mianvoe on 03/16/2016

JOHN MACABEO, my service advisor, is an asset to MB of Maui. He was professional, friendly, efficient and knowledgeable. Great Service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Maui Mercedes Benz No Ka Oi!!!

by autgraf on 02/01/2016

I have been buying Mercedes since 1997 and this is #9. My agent was a great listener and very un-sales like. Since my 90 year old Dad was comfortable with him, he gets 20 Stars! The inventory at Maui Mercedes covers every option of budget and choice. I like that when I'm shopping for a car... I don't have to wait for special orders... they have minimal and maximum opportunity for features. They also gave us very fair trade in value for our 9 year old alternative luxury brand vehicle. We WILL go back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Top Team on Island!

by TomLovesBenz on 01/04/2016

Toby was awesome. Worked with me to keep it a simple process. Mark's test drive was informative. He is passionate about MBenz. Chelsea was always ready with a smile to smooth any wrinkles and demo the features. Kelly made the usual, boring paperwork an adventure and I think we did it in record time. Great team! And it was NYE closing time!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Exceptional

by Jimmy808 on 12/15/2015

The service staff is truly exceptional. They always go above and beyond making sure that their customers receive the best product and service. We've been going to them ever since they opened here in Maui because we know that our cars are in good hands with them. They are very trustworthy and very knowledgeable. Thank you Richard and crew. Great job..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Best Service Department

by Captbilly57 on 11/12/2015

As before, the greeting from the service person was extraordinary when I dropped off my vehicle! The loaner vehicle was ready and no waiting or standing around. When I picked up my vehicle, after I was notified it was ready, again very professional staff. I highly recommend this dealership for sales and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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