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Lowe Toyota of Warner Robins

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Customer Reviews of Lowe Toyota of Warner Robins

27 sales Reviews
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5 out of 5 starssales Rating

Fantastic Service

by Mimiof3 on 06/08/2018

Our experience at Lowe Toyota was “ top notch”!! Jeremy was awesome in working with us, He gave us a great deal in trading our previous car. Sam was a fantastic salesman, spending a lot of time in showing everything about the car. The Finance guy explained everything that could easily be understood. Would not go anywhere else!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Outstanding experience!

by Retirees on 06/05/2018

Our experience in purchasing a 2018 Highlander through Corey Weber was outstanding! He was very easy to talk to, very knowledgeable, and thoroughly answered all our questions. The process of purchasing our Highlander could not have gone any smoother!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Most memorable car buying experience

by Anthony_1987 on 05/26/2018

I came to Lowe Toyota in response to a letter informing me of a sales event that was taking place. Once entering, my sales rep (Stephen) greatest me with the proper salutation. Mr. Lowe then walked by and said "let's get Mr. Bennett in a new car", I thought that he was just talking but sure enough, I was able to leave the same day with a brand new car. . . Wow. If never experienced anything like that in my life. I'll definitely remain a customer of theirs for years to come.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Car buying experience ever!

by JeremyKS2 on 05/09/2018

I came to Lowe's and knew exactly what I wanted. Eric was the first person I saw and was very helpful from start to finish. Instead of running my credit like other places have done, he went and got the car so I look around and test it out. I love the 2017 Camry I got and I'm sure with the great experience and excellent service I will come back to Lowe Toyota if I ever need another vehicle in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent service

by Dave263k9 on 04/25/2018

From buying to regular service of the truck, I have no complaints and am pleased with all service from Lowe Toyota

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

absolutely love my new 2018 Camry!

by LToyotaJ on 04/18/2018

I am in love! ...with a car! My sales woman said to me, “watch & see what I tell you, you’re gonna love this car. ...” She talked to me for a minute & then gave me my reasonable options that would keep me, budget wise, where I wanted to stay. She then gave me other options, but somehow eased me back around to this Camry! ...& she was right! She knew what I wanted...& needed better than I did. Plus she knows the ins & outs of the merchandise she sales! She’s sold out to her product & the Toyota company. She’s was adamant that “we can get you what you want” if we don’t have it!” However, she stood firmly on the Toyota brand & really won me over with the benefits that come along with the already highly desired Toyota. She never changed what she said based on what she found when qualifying me...it only got better!! I’m so glad she knows her job & cares about people so that we’re able to keep the cars we purchase. I know that she did all she could to ensure I get a car... a car I liked....& most of all, a car I would be happy to afford. I am very excited as I learn more about my Camry & experience its “smarts!” My Camry drives, sounds, has more features, & & looks more luxury than I could have imagined! My sales rep Linda Slaughter was exceptionally professional & dressed to take care of business! Bo Camaraota makes the impossible possible! I thank him with for making sure I got out of my misery (previous vehicle)! Even the finance guy (can’t remember his name right off) was patient, kind, clear, & simply great! With people like these three working for Toyota, I will definitely be back when time for a trade or another vehicle! I’ve already told Family & friends of my experience & will continue to do so. This is my second Toyota experience with this same Toyota dealer...& it was a great first experience! BUT....this purchase, felt like family for some reason!...Really trying to get you what you want while looking out for your future! Letting me know the benefits of now & of how to move forward in a quick & definite healthy way! Simply AWESOME!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales review

by Cjp1189 on 04/05/2018

My sales man Eric was a great! He did all he could to help me get another chance at getting another car after my credit history.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Customer Service Ever

by gardener8 on 03/04/2018

Lowd Toyota Warner Robins Georgia is the best dealersbip ever fot customer service. In o er 15 years of service we always had great service on our first Toyota. We nust bought a Toyota Higblander from Lowe. Again, great customer experience. Thanks Corey and Kevin!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Top notch dealership

by Mark50g on 02/10/2018

Lowe Toyota is a top notch operation from the moment you step on the property. Bill Dodd is a no-nonsense representative and great ambassador for Lowe Toyota. Great service and helpful staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Blairwoods01 on 02/03/2018

Hands down one of the more classier car dealerships I’ve had the chance to do business with. My sales guy Bernard was very helpful and patient with me as we walked through all my options. The process was quick and easy! Super blessed to have had the chance to get my car from such great people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Very Positive Experience

by JMBANKSTON on 01/20/2018

Simply put, my experience was efficient polite respectful professional and all the numbers are accurate. Jamey was very pleasant and very helpful throughout the entire process. A great experience overall. I'm only now awaiting paperwork to arrive in the mail so that I met get my permanent license plate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easiest purchase ever

by Cnjmc02 on 01/05/2018

This was by far the best purchase experience ever. My husband and I have bought several vehicles before including Toyota. From the moment go all the way to signing the papers this has been a great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Exceeded expectations

by Wanda908 on 01/05/2018

I have been needing a new car for quite some time. I went to Lowe Toyota expecting one thing and received more than I could have expected. Justin Ridley was able to put me in a brand new 2018 Toyota Camry. Justin and the entire Lowe family served me well and made me feel like I deserved it and was one of the family. I highly recommend Lowe Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Reginald on 12/30/2017

I really enjoyed my buying experience recently at LoweToyota. The sales staff was friendly and competent. The finance staff was very detailed in explaining all the paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2018 Toyota 4Runner

by Chipper6 on 11/10/2017

I love my new Toyota 4Runner. After looking at a Nissan and a Ford, and since we currently own a very reliable and dependable 2000 Toyota Tundra, what better example I have to remain with their name. Lowe Toyota is a delearship that is in my hometown and has good hometown business values. Why should i look elsewhere.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Dealer Experience Yet!

by tacosrcool on 07/30/2013

I recently graduated college and got a job. I was not ready to move to where I got my job at so I decided just to commute for the time being. I was driving a truck to and from work every day so the gas mileage isn’t the best. I was looking for numerous cars and one day decided to test drive a 2013 Camry SE. My father and me went to Lowe Toyota and wanted to check em out. We actually drove to where the Camrys where at instead of the front since we didn’t want the salespeople to swarm us. After several minutes of walking and looking, we were met by Jason. He was a really good salesperson in that he answered my questions and understood I wanted to just test drive it. He wasn’t pushing us to buy like some of the other in town car dealers (we would never go back nor recommend them). We thanked him for his time and we off after the test drive. I emailed the internet sales guy the next day to see what they could do in terms of price because I liked the Camry and not even 5 minutes later I got a call and an offer. I didn’t even realize that Jason also was the internet sales manager at the time. So the next day, we went to another nearby Toyota dealer (since we had bought 2 vehicles there previously) to see their best price. They wouldn’t budge at all and overall were not really wanting sell the car any lower and liked giving us the run around, so we decided to go back to Lowe Toyota and make a deal later that same day. The process was completely painless. After texting Jason letting him know we would be there, when we arrived he was there greet us. At that point I realized it was the salesperson that we had talked to a couple of days ago! We went out and looked at the cars and I choose the one I wanted and we went in and he honored the deal from earlier. The buying process was pleasant and they didn’t push any other add ons to the price. The finance guy even saved me an extra .5% on my loan! We were there after hours they we not pushy in trying to get us out as quickly as possible. Overall I would highly recommend them as a dealership and would definitely recommend my friends to buy from them! Thanks a lot guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

We Love Lowe Toyota

by joem1947 on 04/06/2012

I always recommend this dealership to my friends. We have been dealing with Lowe Toyota and its predecessor starting at the Davis Drive location. The support from the dealership has always been fabulous. Manager David Williams was already outside the building working with a customer when we arrived for our purchase. We know David because his wife teaches at Houston County High with us and because of David's previous service on the HCHS School Council as Community Business Representative. He introduced us to Jesse Mitchell, with whom we spent literally all afternoon as we picked out the exact vehicle (a 2012 Highlinder LE) we were looking for. David then helped us find the car with the exact colors and accessories we wanted to transfer in from another dealer. Jesse Mitchell has an professional style that removes much of the stress of car buying. We felt comfortable under her care. She knew the answers to almost all our questions and when she didn't know she knew who to ask. Jesse is an easy person to trust and that is an important quality indeed when spending a lot of money on an automobile. I would also like to commend Mr. Brooks, who handled the final part of our transaction. I teach his daughter at Houston County High. Like Jesse, he took his time and explained all the options available to us. We picked the right warranty to meet our needs. This is our third new vehicle purchase from Lowe. We have made innumerable service visits over the years for our vehicles, starting with the two Camrys we drove to Warner Robins when we transferred to Robins AFB in 1992. So, I guess you can say we are very happy with all the folks at the dealership, and that we will be back again anf again. Thanks very much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Rising Star at Lowe

by alisabin on 04/02/2012

As compared with other reviews, my experience at Lowe Toyota in Warner Robins, GA was immaculate, specifically because of the professionalism and courtesy of our salesperson. Nick was polite, knowledgeable, and highly accommodating; a rising star salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Lower than Lowe (in a bad way)

by viosnzfe on 08/12/2011

Worst experience at a dealership ever. The car had sat there for two years and was very sluggish as if it hadn't been driven or maintained, it also had a lot of scratches for a car with 72 miles on it. After test driving the car, Reggie took us on hour and a half long ride in another company vehicle (Orange Chevrolet Avalanche on large chrome rims), during which time he drove erratically and dogged it out, to pick up food for the office. When we finally returned to the dealership with food, they did not listen to my financing situation and tried to bully me into a high interest rate offering said car at $350/month for 72months with $1000 down ($26,200 total). When I declined, Mike was beyond rude, made a scene and insulted me on the main sales floor saying that "You are just upset that you can't afford a $15,000 car" in front of other customers. Prices were above k.b.b. and n.a.d.a. retail. DO NOT SUPPORT LOWE TOYOTA, they are [violative content deleted].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
1 out of 5 starssales Rating

No Training/Customer Service

by rowdyrj on 05/03/2011

My wife was in the market for a newer vehicle and we knew that it was going to be a Highlander or a Venza. I stopped by on a Saturday and it took a sales person 10 min before he even walked in my direction, the salesmanager had to get things moving. I test drove the vehicle the following friday and made arrangement for my wife to come and sign the papers for a 09 Venza. The salesman wa so lost to the points of how the car buying process work that he had no clue of what was going on. It got to a point where I gave the salesman a choice get the paperwork to Robins Federal or I want my money back. After Robins FCU received the sales order I was told that the Venza would be ready between 3 and 4 pm. I arrived at 4 to give them some time, never mind the fact that my wife was at Lowes Superstore on Russell at 9 am that Monday morning. The car wasn't ready, my salesman was nowhere to be found and the floor manger kept stalling. The storemanger gave me a song and dance that they keep their car clean and they clean them again before we sale them. Guess what the car was dirty when I looked at it and it was halfway wash when I took delivery. Its been a week since I took delivery of the Venza for my wife. I still have not received a customery phone call or email response on thanking me on my new purchase. After hearing stories from a cowork who took two of his vehicles for detailing and they where damage and Lowes only wanted to repair one of them. To add insult to injury they repaired his truck fender with doublesided tape. I may just go to Butler Toyota for service because Lowes Toyota still have customer service issues. i guess when you are car company in a miltary town they feel that you can take it or leave it.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1.2 out of 5 starssales Rating

Lowe Toyota = Low Expectations

by dragonsfly44 on 02/13/2009

DO NOT BUY A CAR FROM LOWE TOYOTA - ON S. HOUSTON LAKE RD. My husband and I went in to look at the 1997 Geo Prism that they are trying to sell for 4,800 with taxes. It looks and sounds like a great little car, but being smart used car buyers we took the car to a mechanic in town who told us that the car, which was supposedly checked by the Lowe Toyota people, needs at least $2,500 worth of work before it would be a good car to buy!!! Let me say what specifically: it needs new front and rear brakes(costs: $300+), two new belts - one of which has a rip down the middle, (how can you miss that?)(costs: $130 for both), it has three leaks - in order to fix just one of them the whole transmission needs to be taken out(costs: ~$1000 just for the one leak and plus whatever the other two cost to fix) and there are a few more things that add up to around $1000 more for a total of $2500...I don't have the specifics on the rest because the people at Lowe Toyota took the list from me. After hearing all this I went back to Lowe Toyota and told them what he had said. I offered them $1500 for the car to make up for the major repair work costs and if that wouldn't work I said I would be willing to wait for them to fix the problems and when they were fixed I would pay the full price they were asking...The sales person talked to her manager, the manager then came over to me and said that their mechanics looked at the car and spent $300 to "fix it up" and that the brakes were "perfectly fine" (the mechanic who had nothing to gain has said the front and rear brakes need replacement) He also said that we shouldn't expect any better from a used car...that these "minor" repairs are part of buying a car used....he also said that they would sell me the car for the full price or not at all(which, with repairs would cost me $6500.....the NADA and Kelley Blue book price is around $4000 - $3000 for the base price and around $1000 for the mileage being at 62,950 and that is only if the car is in excellent retail condition which it is obviously not)...I told him: of course you would say that the brakes are fine because you want to make money off of this sale, the mechanic I took the car to told me what was wrong with the car with no expectation that I would be paying him to fix it...I think he is a little more trustworthy.... secondly, if this is the condition a used car should be in according to you, I don't ever want to buy a car from Lowe Toyota and I will make sure that I let everyone else know what kind of business you are running here...and I really hope that nobody buys this car from you because it is a rip-off....and do you know what he said to me, he said: "That is your opinion"... Ha!!!! Well, it may be my opinion now, but it could also end up being all of Warner Robins opinion as well when I am done with this...oh btw..in case anyone from Lowe Toyota is reading this...my husband is in the military and he is going to go to the legal office on base and he is going to blacklist Lowe Toyota :D...So good luck selling to anyone who reads this or hears about it from friends...I know I will be spreading the word :D And to all you car shoppers out there...Please DO NOT give them any business and especially avoid the 1997 Geo Prism...I only hope it isn't too late.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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