VIP Kars

Today 9:00 AM - 7:00 PM
Closed Now
Sunday
12:00 PM - 6:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
closed

Customer Reviews of VIP Kars

3.0
Overall Rating
(14)
Recommend: Yes (7) No (7)
Write a review: Sales | Service
sales Rating

Chris was great

byDon 08/01/2018

I came in after losing my car to an accident. I had several days to look online and used Capitol One and car gurus to search for used dealers. I kept coming back to several cars in the lot at VIPKars.com. Once I came to the dealership I was greeted by a delightful young man Chris who helped me decide which cars I wanted to drive and which to eliminate. I test drove many in two days and ended up with a Toyota Corolla with low mileage and clean car fax. I am very pleased with my purchase. Chris was great!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
14 Reviews
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sales Rating

Red Mustang

byredon 08/11/2018

Bought a car on July 31. During the deal was told I would have to buy a spare key and owners manual myself. The spare tire was missing and was told it was removed to keep it from being stolen. At the end of the deal I was told the spare tire could not be found. I was told that it would be shipped to me later. As of today August 11 I have not received the spare and canñca get anyone to confirm that it is being sent to me. I cannot get anyone to call me back. I have to call them only to be given an excuse. Please do not buy from this location. They do not have any service after the sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Red Mustang

byRedmustamgon 08/11/2018

Looked at a mustang and found the spare tire missing. Was told they had it in the shop and would put it back as soon as I bought the car.I went ahead with the deal. I asked about an extra key and she said I could buy one off of Amazon. I asked about an owners manual and was told I could buy one off of Amazon. Went to finance to finalize the deal. While there I was told that they could not find the spare. Was told they did not have the key to the shop. The saleswoman and finance manager said that they would ship me the parts. Just before leaving the lot I found a spare tire in the trunk. I took the car home and found that the spare or the tire tool will not fit the car. I called back about the problem and was told that they would have to talk to the owner to get it approved to replace the spare. Finally got it approved and ordered. It arrived at the Car lot on August 2. After I finally found that out they said they didn't know how to get it to me because they don't pay shipping. The service manager would have to talk to the owner. Was told that it would be shipped . It was a communication error on third end and that I would get a comfirmation about the package. They never called back with the confirmation. In fact they would not call me back most of the time. They would say I will call you back in 15 minutes. They will not. You will have to call them. They will give you an excuse like the owner is in meetings all morning . When you call and get them on the phone they will tell you I just talked to the owner, I couldn't get anywhere so I had to run do it myself ,I just found out and was going to call you. These are some of the excuses that you will get when you call them because they will not call you back. To all future customers make sure you have everything you are wanting in the deal when you leave and that it works. Once you leave you are on your own. I still have not received a confirmation on a package that is suppose to be shipped to me. To tell the truth I don't think that they will even send it to me. At this point I don't believe they will uphold third end of the deal.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Chris was great

byDon 08/01/2018

I came in after losing my car to an accident. I had several days to look online and used Capitol One and car gurus to search for used dealers. I kept coming back to several cars in the lot at VIPKars.com. Once I came to the dealership I was greeted by a delightful young man Chris who helped me decide which cars I wanted to drive and which to eliminate. I test drove many in two days and ended up with a Toyota Corolla with low mileage and clean car fax. I am very pleased with my purchase. Chris was great!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bought a car unable to get a tag for months

byChrison 05/01/2018

Purchased a car and was told that a tag would be sent directly to my house. After a month and no tag I called and they said it should be sent after 2 more times contacting the dealership they are finally sending. We are unable to drive the car now because the temporary tag is expired and we are still waiting for the tag. Lastly representative in the office that files the tag is very rude. Don’t bother buying a car from this dealership

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Dealership - You WONT even feel like your at one. Just that relaxing

byBe_a_Sheep_Dog_not_a_Wolf_Protect_the_Defenselesson 03/07/2018

I test drove 6 cars in a 3 day window & encountered many salesman during that time. They were all awesome. Lincoln the Finance Manager is arrogant and curses like its okay (unprofessional), but does know his job. Overall, the best Dealership I've dealt with in over 20 yrs. Highly recommend buying from them. No Dealer fees or hidden numbers either & sales prices are on the windows. Very relaxing fun place to shop for vehicles. Of the 3 salesman I worked with, Eddie was my favorite.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great, honest place to buy a car

byJennaHon 02/04/2018

From the start, the staff was very helpful and attentive, even though they were pretty busy. Dan was patient and friendly, and helped me choose the right car for me. I liked the fact that everything was simple and straightforward, which is hard to find. Lincoln in the finance office was awesome to work with, and again, he made things simple. All in all a great experience, and I would recommend highly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Buying a used car from VIP Kars

byKrad777on 12/19/2017

My husband and I had a great experience buying a late model, low milage used car from VIP Kars. I shopped around online a good bit, we visited several places and went back to VIP Kars. The had very competitive Internet pricing and the best part was NO HIDDEN FEES! Tax, tag and titLe out the door which made the entire process haggle free. We worked with Will who was very straight forward. The car we chose had new tires and new brakes and checked out GREAT with our mechanic. We feel like we got a fair deal and would highly recommend this place. The facilities are not fancy (who cares) but the cars seem to be good quality, the staff are professional and nice. Both times we went the place was very busy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Simple and easy

byMickieLynnon 10/30/2017

We found our vehicle on the true cars website and contacted the dealership. Our salesman, Ryan called us back almost immediately. He was so friendly and helpful. When we arrived at the lot, Ryan had the truck waiting for us to test drive. Loved the truck. The buying process went smoothly and was pretty quick. I would recommend Ryan and VIP Kars to anyone looking for an honest, straight forward experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

byJimon 10/03/2017

From the moment we walked onto the lot till the time we left we had an awesome experience. Great salesman and we also go a great price. Friendly and honest! Thanks

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Run As fast as you can from this place

byHonda2015on 10/01/2017

*****BUYER BEWARE*****Read all documents you sign and DOCUMENT all issues on the "WE OWE" DOCUMENT.... I say it again. DOCUMENT EVERYTHING on the "WE OWE" Document regardless of what they say. After my experience, I would not recommend my worst enemy to buy a car from VIP Cars and Will. Unless they wanted a car with known issues that was supposedly repaired but then told they would have to pay out of pocket for and when returned to get help, body damage was done on the car and threatened to have car towed to impound. Screwing your customers are not the way you run the business and I hope that people will realize from this post, PLEASE BE CAREFUL.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome

byDburks01on 08/31/2017

I bought a car from them today and the device was excellent. This was my second day in the process & I was tired. Mr Dan helped me pick out a wonderful car , plus it came with a carfax. Mr Lincoln is awesome he didn't give up even when others did . I will get all of my cars from here

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

WENT WITH CHECK IN HAND TO PAY IN FULL

byBrendaon 08/05/2017

Showed up with check in hand from my credit union Friday...did all paperwork went back Sat with my fiance for him to sign. Upon arrival Wayne says...let me get the car cleaned which should have ALREADY been done. I said dnt worry abt it Im in a rush. Go to leave Wayne says let me get the tape & stickers off...Im thinking why is this not ALREADY done. My fiance gets in car to leave calls me to say car had NO TAG. I get ALL THE WAY HOME DOWNTOWN ATL for him to call & say they won't let me leave with the car. I drive all the way back to Marietta to be told since I dnt have a GA DL bt my fiance does so he has to be primary owner. After speaking with manager hearing stories abt ppl never returning cars & financing charge backs which both did not apply to me I asked for my check back & left. They need run that bad customer service on ppl with credit challenges relying on them for financing...I CAME WITH A CHECK & should have been told day 1 about the DL requirement. Spent my $ else where

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Misleading car condition terrible service

bymlinz88on 07/19/2017

I bought a Prius at this dealership and was assured that everything had been tested and was great. Both headlights and both taillights went out inside the first month. There was some kind of gross putty that oozed out of the trunk handle. The oil plug was rounded and stuck. The key fob was out of batteries and there was no gas in it. I had to return to the dealership for a new fob battery and was told I would get a gas card as well, when I showed up, the man who set my appointment couldn't help me so I waited 30 mins before I could get a new battery and was never given a gas card. When I found out the oil plug was rounded, I called for help and was put on hold for 30 mins before being told the man I needed to speak to was gone for the day and would call me back. Over the next 2 days I called back 3 times but never heard back from them at all. I do not recommend this dealership because of their shady practices.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

.

byBriannaon 05/17/2017

I wouldnt recommend anyone buy a car for here.. we bought a car over 4 months ago and still have not got a title and come to find out they can't even get the title. They should not sell a car if you don't have the title the day you sell the car.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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