Butler Nissan Of Macon

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Butler Nissan Of Macon

4.7
Overall Rating
(13)
Recommend: Yes (12) No (1)
Write a review: Sales | Service
sales Rating

Fabulous Experience

byElizabethMon 10/15/2018

Had a great experience with this car buy. Super smooth transaction and great E Sales representative!! Would definitely buy again from this deslership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
27 Reviews
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sales Rating

Fabulous Experience

byElizabethMon 10/15/2018

Had a great experience with this car buy. Super smooth transaction and great E Sales representative!! Would definitely buy again from this deslership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding customer service

bytsutazon 08/20/2018

Overall, we were very impressed with our experience at Butler Nissan. The car was priced right and exceeded our expectations. The waiting area was very clean, comfortable, and hospitable. Most importantly, we were treated professionally and with respect and patience by your employees. Two Thumbs up! A special shout out to Amber, Shane, and Darrin for their outstanding customer service before and after the sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Even Better

byD.W.on 08/10/2018

Shane was an amazing salesman and always made me feel taken care of. I had an unique situation arise and he fought for me to get the best deal. I was put in a brand new vehicle! Excellent experience. I would recommend it to everyone to shops with Shane at Butler Nissan l.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent service

byBelkon 07/19/2018

Butter Nissan provides excellent service at every visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A wonderful car buying experience

byrandydon 07/10/2018

From the first step on the Butler Nissan Dealership car lot, we were met with a friendly staff. Chauncy and Jay Davis made the car buying process painless, non pressure and made sure we understood every step. This is how car buying should be done!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top Notch Service

byGMyrickon 03/28/2018

I had a truly amazing experience with Butler Nissan. I looked at several dealerships near me (Lawrenceville/Buford) but was unable to find an SUV in my price range that I liked. I had 2 dealerships try to get me into a car, even after I explained I only wanted an SUV. Then I ventured out and started my search online. Butler Nissan came up, I searched their website and found an SUV I fell in love with, and guess what...... It's mine now.... Thank you so much Butler Nissan... Couldn't be happier

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New Car Buying Experience

byjoepuadon 03/15/2018

My experience at the dealership was just great. When I first arrived I was met by a salesperson who introduced himself. He welcomed me and thanked me for coming. He was very friendly, courteous and helpful. I explained that I was there just looking at new automobiles and he explained the features of all the vehicles. And although I did not buy a vehicle that first time I did return several times and spoke to the same salesperson and eventually purchased a new Altima. I am completely satisfied with my new vehicle and the experience I had at Butler Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service, very friendly staff

bySburnett17on 02/17/2018

I was greeted as soon as I walked in, I was walked through everything that would happen on the day and was treated very warmly while I was there. Zero complaints. 10/10

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Customer Service

byJaneciaon 01/29/2018

The sevice was great! I got everything I needed done in a timely fashion. I I'll continue to get service done at Butler Nissan!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Overall, A Great Experience

bymistertcb77on 01/16/2018

Gary Thomas and Jay Davis made my experience at Butler Nissan a great one. A person normally goes into the car buying process with a defensive attitude. My meeting with Gary began with him making me feel at ease with a genuine concern that he was going to take care of me. Jay, the General Manager, took some time to speak with me as well and that meant a lot. I did not feel pressured or pushed and was, at the end, at peace with my buying decision. Seems as if this dealership has a great team representing the Nissan brand.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Poor Experience with dealer personnel

byswright12on 01/10/2018

I went to the dealership in hopes of locating a 2017 or 2018 Maxima SR on December 26,2017. I was car shopping and had already been visiting other dealerships in the same area. When I arrived at the dealership I did not receive a greeting or assistance from anyone at the dealership which should have been a sign to me to look elsewhere. After looking at a vehicle for about 10mins or so on the lot, I got in my car and left the dealership. I then called the dealership later that afternoon in hopes of locating the salesman I purchased a car from in 2011 at the Eisenhower location before the dealership moved and changed ownership. I was told that he did not work at that location. However, they were able to locate some previous information in the database for me. The salesperson I spoke with seemed to be very professional. He stated his name was Michael and that he worked in the internet sales department, he contacted me several times via phone and provided a few quotes for the vehicle I was interested in. The first quote I was given was totally unreal and so was the second one. I asked to speak with a sales manager and I was able to speak with someone by the name of Thad, who seemed to be very nonchalant and somewhat bothered because he was speaking to a customer over the phone. After speaking with him , I spoke with sales manager Quinn on the following day. Ms. Quinn seemed to be a little rude and very short during our conversation but she did quote a price that was somewhat lower that the previous quote that I received .However, I felt as if I could get a better deal, I've purchased and leased several cars so I know how to negotiate to get the best price. Michael called me on December 30,2017 for a follow up, I explained that I felt like I could get a better price due to it being the end of the year and normally dealerships have huge rebates/ incentives for car buyers who purchase at the end of the year. He remained courtesy and transferred me to internet sales manager Quinn who again was snappy and stated the last offer that she quoted was a good deal. I asked to speak to the general manager and after a brief hold I was transferred to Jay Davis who had me on speaker phone when he initially answered the phone(very unprofessional) I asked to be removed from speaker and explained that I was looking forward to getting a car but felt that I could get a better deal than I had previously been quoted at the dealership. Mr.Davis then stated the quote that I was offered was a great deal and he is no longer offering the quote I was given. He stated I'm taking it off the table you should've taken advantage of it then. I was shocked that a General Manager was speaking to me in that matter so I said excuse me. He then repeated what he said again with me on speaker phone. I politely said okay thank you so much and hung up. I don't know if Mr.Davis was trying to throw his authority around or impress his employees. He demonstrated to me that my business was not wanted or needed at Butler Nissan of Macon so I took my over 750 credit score and business to the sister company Butler Lexus who allowed me to negotiate and purchase a vehicle from professional,knowledgable,respectful people who appreciated my business and values me as a customer.I will never ever refer anyone to Butler Nissan.I feel that the owners need to reevaluate who they have working at this location because they are clearly not there to gain customers. I am so surprised that the General Manger and Sales Managers behave this way. I am still in disbelief that I was treated this way.When interacting with customers all staff members should have patience and have the ability to genuinely empathize with the customer.It seems if the General Managers down to the Sales Managers needed to be dismissed from there current positions or retrained /coached on how to properly communicate with customers. It's not what you say all the time but how you say it.They all seem to lack tact. Not everyone is going to accept or go along with being treated this way. If the issues are not evaluated and addressed I believe that Butler Nissan of Macon is going to truly lose alot of potential customers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great service

byJageeismygirlon 09/27/2017

Ricky Vinson was such a knowledgeable person about the Armada I purchased. I had intended to purchase an Infiniti which I had driven for the past 15 years, but I must say the sales experience at Butler Nissan was exceptional. The customer service is great and sealed the deal for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My Service Experience

byLucyelisebakeron 05/25/2017

I was very satisfied with the service peformed on my car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

MMAC

by102966msmon 08/08/2016

They are very professional and took care of my needs. Will definitely be back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nissan frontier

byRichardpw18on 08/04/2016

Excellent staff great sales person offer great price in this area very nice and helpful only thing is should state online price cannot be used with other promotions clearer on Web site other than that I give them A1 for their service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New Butler Nissan Macon - A Great Place to do business!

byNanaPam5on 07/19/2016

Friendly and helpful service! Beautiful waiting area fresh coffee and snacks! Helpful in all ways! Thanks Butler Nissan for the great !experience

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Job

byGdubiel15on 07/07/2016

Estimate, communication and time when job was completed was exceptional! Adam Lucas did a great job in keeping me updated on the progress and work was completed before original scheduled date. Again great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

bybrina0203on 07/06/2016

The service performed on my car was great. The service guy was nice and so was the shuttle guy. The only thing I would complain about is that my car was not ready when I came back and they had my car all day long.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Nissan

byDCreamer1on 06/29/2016

I really enjoyed doing business w/Butler Nissan! And I plan to do it every time my vehicle needs maintenance care done! Thanks! I did not buy my car from you but I wished I'd had.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

my experience

bytcoley1on 05/26/2016

everyone was friendly and the treated me really good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

wonderful experience

by1Angel1978on 02/04/2016

my experience with Butler Nissan was wonderful. my sales rep Greg Taylor was awesome. he work with me until I got a vehicle. I really wanted a 3 row seat SUV but I was not able to get it but he did put me in a ride that was bigger than the car i already had. Greg hit right on with the first choice car he picked for me. He worked with the loan specialist to make sure i was satisfied with my payments as well. I will definitely refer people to bulter nissan. I already posted it on Facebook.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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