Hayes Chrysler Dodge Jeep Ram of Gainesville

Today 8:30 AM - 8:00 PM
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Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Hayes Chrysler Dodge Jeep Ram of Gainesville

5.0
Overall Rating
(45)
Recommend: Yes (45) No (0)
Write a review: Sales | Service
sales Rating

Hayes is the place to go.

by fmuckle on 04/13/2018

Hayes customer service is excellent. They got me the price I wanted, and was more than willing to make sure I was very knowledgeable about what I was putting my money towards. Ramone was the sales representative I worked with. He was very professional, and very knowledgeable about his job. I appreciate Hayes for getting me in my new car, and I will definitely continue to do business with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
58 Reviews
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sales Rating

Hayes is the place to go.

by fmuckle on 04/13/2018

Hayes customer service is excellent. They got me the price I wanted, and was more than willing to make sure I was very knowledgeable about what I was putting my money towards. Ramone was the sales representative I worked with. He was very professional, and very knowledgeable about his job. I appreciate Hayes for getting me in my new car, and I will definitely continue to do business with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Once again exceeded my expectations!

by travelteacher on 04/11/2018

I brought my Jeep Wrangler in to see about an issue with a bolt. Found out my tires were the problem. I was able to get five new tires for an incredible price! Thank you Hayes!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at Hayes

by Praisegieljeep on 04/01/2018

The team at Hayes in oakwood they did a excellent job in helping me find the right automobile vince is very good sell person

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

There really is a Santa

by Russell_Family on 03/15/2018

There really is a Santa, his name is Vince Mercardante and he works at Hayes Dodge in Gainesville, Ga. what a great low pressure experience we had buying a new Ram 1500 at Hayes and especially with Vince aka Santa. I talked with several pushy car dealers before finding Hayes in Gainesville. They were a true pleasure to work with and well worth the two hour drive I made to get there. Do yourself a favor and go see Vince. You will agree there really is a Santa and he moonlights as a car sales professional. Thank you Vince and Hayes Dodge for a great car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A pleasure to work with!!

by Ajswafford on 03/01/2018

From the purchase to the service department, Hayes has been a pleasure to work with. Thanks to Tyler, Griffin, Nick, Bruce, along with anyone else that was involved. You guys made buying a new truck as painless as it could be!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Hayes Scheduled Maintenance

by JBomba11 on 02/23/2018

I had the 7:30 am appointment and my truck was done sooner than expected. Hayes staff is always pleasant

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my jeep!

by JH11111 on 02/03/2018

We were greeted by Vince when we pulled into the dealership. From the moment he greeted us to the time we pulled off the lot with our new jeep, he was right there ready to answer any questions or concerns we may have. Vince made the whole process easy. He was very knowledgeable and truly cared about us, the customer. The financing portion when fast and smooth also.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A CARING CAR DEALERSHIP

by akuefner on 01/29/2018

We are so impressed, not only with our car, but the kind support we receive. They made several extra phone calls to make sure we were happy with the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

How the performing went

by Sexy5678 on 01/08/2018

I was very please with the work and the time it took to finish the oil change.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Hayes for the Holidays

by CarforXmas on 01/04/2018

Great experience with the folks at Hayes. Found the vehicle through CarGurus and asked for a test drive. Tim Ingle with Hayes contacted us that morning and had the truck ready for the test drive before we arrived. Test drive went well and the folks at Hayes made the purchase very easy with no pressure. The dealership was very accommodating through the entire transaction. We purchased the vehicle same day, and felt great about the deal on the truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchase of 1500 Ram Crew Cab

by jrpcoleman on 12/21/2017

This dealership and people were just awesome! I received a great deal on the truck I purchased. From the salesman to the finance person was 100% awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Pacifica Hybrid Purchase

by johnhsatisfied on 12/05/2017

I was met by a greeter/salesperson asking how they could direct me to the person with whom I was to meet. After meeting the salesperson, we discussed whether I would like to see the car and test drive it. Since I had previously test driven a 2017, we agreed to discuss terms. A very fair offer had been made via earlier texts and was kept; they showed me what they thought my trade in value would be, I thought it should be higher; they made the trade in offer higher and I accepted; they offered me heavy duty shopping bags to put any possessions from my trade in; I met with finance personnel, discussed the paper work and other guarantee packages/services (no pressure to purchase or upgrade); in all, the completion of transaction (which included my small talk) was barely 3 hours.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Wow!!!

by travelteacher on 11/25/2017

I am loving my vehicle from Hayes, and the lifetime power train warranty. Nearly $3,500 worth of repairs were made under the warranty for free. You have a customer for life!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Good Experience!

by GingrrRHB on 10/06/2017

I would visit this dealer again when the need arises. Online I found two vehicles I was interested in. In person I discovered all online statements pertaining to the vehicles ( mileage, options, condition, etc) were accurate, which was not the case with other dealerships I visited online recently. Erika is an great salesperson. She is nothing like the salespeople I've dealt with in the past. Would not hesitate to recommend her of Hayes to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used car purchase

by Happy2b2 on 09/24/2017

Our salesman, Jody Wardlaw, was courteous and patient. I purchased two cars on Monday and it was a smooth experience. I have purchased a total of three cars this year from Hayes and I would highly recommend my friends to go to Hayes. Santa Nick was a great help and he really added a sense of ease to the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Jeep with Death Wobble

by travelteacher on 08/23/2017

We had been quoted a bill of $1,000+ from another place to fix the death wobble. The team in accessories offered to look at it, and mentioned that they really didn't think the fix would come close to $1,000. They were right! The fix only cost us $223. We were elated at how quickly and efficiently they did the work. Not to mention how much cheaper the cost was through Hayes. Thank you so much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

AWESOME SALESMAN AND STAFF

by roadking1 on 08/15/2017

My greeting was great lots of time and vehicles were shown to me these guys found me the perfect vehicle for my budget and company Thank You other dealers should take note! Vince and the staff worked hard and it was overall a great experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great job Jody Wardlaw

by JRStanton on 07/28/2017

I worked with Jody Wardlaw. He made the experience painless and quick. He was knowledgeable and was able to answer all my questions. I would purchase more vehicles from Hayes in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Shocking experience

by Deuce021 on 07/12/2017

I am always have reservations about dealing with car salesmen. Jody Wardlaw at Hayes was awesome. Straight forward, honest, easy to talk to and no pressure. I saw the truck of interest online worked with Jody via online. He had to go to another lot of Hayes to get the truck i was interested in. Got me too for my trade in... process was easy and efficient with Jody. I drove 2 hrs to deal with Jody. Awesome deals at Hayes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Experience

by Relaxedn10city on 06/09/2017

I really had a positive experience at this dealership. Everyone was courteous & Jason Pirkle was awesome at working out a deal I could live with! Can't say enough good things about my experience & I would highly recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by CFSC2017 on 06/07/2017

Jonathan was great! There was never any pressure and the whole experience was good. We got the vehicle we wanted and are very happy and will go back in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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