Hayes Chrysler Dodge Jeep Ram of Gainesville

Today 8:30 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Hayes Chrysler Dodge Jeep Ram of Gainesville

5.0
Overall Rating
(48)
Recommend: Yes (48) No (0)
Write a review: Sales | Service
sales Rating

2018 Dodge 2500

by sabeatty on 06/07/2018

We could not have been happier with our purchase, Breana Cook was very knowledgeable and helpful through the whole process. She made sure everything went very smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
64 Reviews
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sales Rating

2018 Dodge 2500

by sabeatty on 06/07/2018

We could not have been happier with our purchase, Breana Cook was very knowledgeable and helpful through the whole process. She made sure everything went very smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchase # 14

by Pulleybonz on 06/05/2018

I've been buying from The Hayes family since the '90's. I keep coming back because I know I'll be treated well and will get a price as good or better than anywhere else. I've used all depts. at one time or another and find everyone to be a quality person to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ram 2015

by Kelly1223 on 06/05/2018

Drove a long way to get to the dealership. Was pleased that the truck was waiting for us to be test driven as they promised. Salesman Jonathan was very helpful as was the finance person was wonderful. Overall, a very good experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

2017 Ram 1500

by Jwiley18 on 05/03/2018

Jody wardlaw is a great salesman he cares about the people he deals with. Will definitely go to him for my next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent experience - Thanks to Tracy Bryan

by JSB8098 on 04/22/2018

We have searched for the perfect vehicle. We visited many dealerships and conducted online research - which took us 2 hours from our home to Hayes Dodge. There we were greeted by Tracy Bryan. She was extremely helpful and completely focused on ensuring we got the vehicle we wanted at the price we needed. Not AT ALL the experience I normally have with car salespersons. We left Hayes to go to another dealership as they had a similar vehicle at what appeared to be a lower price. I knew within 5 minutes of entering the lot that we had made a mistake. The salesman wouldn't directly answer my questions regarding price and then brought his manager in - who was even more evasive. The manager insisted we take a test drive and demonstration of features before they gave us a price. When I refused and pushed for a price, they provided one "IF we qualified for all the rebates and offers." Thankfully, I had done my research and asked if the rebates included those for military personnel and bad credit - as I knew we wouldn't get either. Ends up that the "cheaper" price wasn't that at all! As the manager and salesman kept trying to persuade us to take a test drive, I knew it was time to head back to Tracy at Hayes. We texted her to say we were coming back. She drove an hour to bring the car we wanted, that was on another Hayes lot, to the Gainesville lot. She was incredibly helpful and professional. I could not have asked for a better experience. Best car buying experience ever - thanks to Tracy Bryan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best visit so far

by Folsomlake2018 on 04/22/2018

Brian the service writer you have now should be the example every writer needs to be. No nonsense answers and all around a great person. Get more staff like this guy. 99% of my visits have been poor. If there is someone to tell me in real time whats happening and when its going to happen then customers will be happy. Dont BS them. We are honest people too so be honest like Brian. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hayes is the place to go.

by fmuckle on 04/13/2018

Hayes customer service is excellent. They got me the price I wanted, and was more than willing to make sure I was very knowledgeable about what I was putting my money towards. Ramone was the sales representative I worked with. He was very professional, and very knowledgeable about his job. I appreciate Hayes for getting me in my new car, and I will definitely continue to do business with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Once again exceeded my expectations!

by travelteacher on 04/11/2018

I brought my Jeep Wrangler in to see about an issue with a bolt. Found out my tires were the problem. I was able to get five new tires for an incredible price! Thank you Hayes!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at Hayes

by Praisegieljeep on 04/01/2018

The team at Hayes in oakwood they did a excellent job in helping me find the right automobile vince is very good sell person

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

There really is a Santa

by Russell_Family on 03/15/2018

There really is a Santa, his name is Vince Mercardante and he works at Hayes Dodge in Gainesville, Ga. what a great low pressure experience we had buying a new Ram 1500 at Hayes and especially with Vince aka Santa. I talked with several pushy car dealers before finding Hayes in Gainesville. They were a true pleasure to work with and well worth the two hour drive I made to get there. Do yourself a favor and go see Vince. You will agree there really is a Santa and he moonlights as a car sales professional. Thank you Vince and Hayes Dodge for a great car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A pleasure to work with!!

by Ajswafford on 03/01/2018

From the purchase to the service department, Hayes has been a pleasure to work with. Thanks to Tyler, Griffin, Nick, Bruce, along with anyone else that was involved. You guys made buying a new truck as painless as it could be!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Hayes Scheduled Maintenance

by JBomba11 on 02/23/2018

I had the 7:30 am appointment and my truck was done sooner than expected. Hayes staff is always pleasant

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my jeep!

by JH11111 on 02/03/2018

We were greeted by Vince when we pulled into the dealership. From the moment he greeted us to the time we pulled off the lot with our new jeep, he was right there ready to answer any questions or concerns we may have. Vince made the whole process easy. He was very knowledgeable and truly cared about us, the customer. The financing portion when fast and smooth also.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A CARING CAR DEALERSHIP

by akuefner on 01/29/2018

We are so impressed, not only with our car, but the kind support we receive. They made several extra phone calls to make sure we were happy with the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

How the performing went

by Sexy5678 on 01/08/2018

I was very please with the work and the time it took to finish the oil change.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Hayes for the Holidays

by CarforXmas on 01/04/2018

Great experience with the folks at Hayes. Found the vehicle through CarGurus and asked for a test drive. Tim Ingle with Hayes contacted us that morning and had the truck ready for the test drive before we arrived. Test drive went well and the folks at Hayes made the purchase very easy with no pressure. The dealership was very accommodating through the entire transaction. We purchased the vehicle same day, and felt great about the deal on the truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchase of 1500 Ram Crew Cab

by jrpcoleman on 12/21/2017

This dealership and people were just awesome! I received a great deal on the truck I purchased. From the salesman to the finance person was 100% awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Pacifica Hybrid Purchase

by johnhsatisfied on 12/05/2017

I was met by a greeter/salesperson asking how they could direct me to the person with whom I was to meet. After meeting the salesperson, we discussed whether I would like to see the car and test drive it. Since I had previously test driven a 2017, we agreed to discuss terms. A very fair offer had been made via earlier texts and was kept; they showed me what they thought my trade in value would be, I thought it should be higher; they made the trade in offer higher and I accepted; they offered me heavy duty shopping bags to put any possessions from my trade in; I met with finance personnel, discussed the paper work and other guarantee packages/services (no pressure to purchase or upgrade); in all, the completion of transaction (which included my small talk) was barely 3 hours.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Wow!!!

by travelteacher on 11/25/2017

I am loving my vehicle from Hayes, and the lifetime power train warranty. Nearly $3,500 worth of repairs were made under the warranty for free. You have a customer for life!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Good Experience!

by GingrrRHB on 10/06/2017

I would visit this dealer again when the need arises. Online I found two vehicles I was interested in. In person I discovered all online statements pertaining to the vehicles ( mileage, options, condition, etc) were accurate, which was not the case with other dealerships I visited online recently. Erika is an great salesperson. She is nothing like the salespeople I've dealt with in the past. Would not hesitate to recommend her of Hayes to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used car purchase

by Happy2b2 on 09/24/2017

Our salesman, Jody Wardlaw, was courteous and patient. I purchased two cars on Monday and it was a smooth experience. I have purchased a total of three cars this year from Hayes and I would highly recommend my friends to go to Hayes. Santa Nick was a great help and he really added a sense of ease to the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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