Trophy Ford

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Sunday
closed
Monday
09:00 AM - 06:00 PM
Tuesday
09:00 AM - 06:00 PM
Wednesday
09:00 AM - 06:00 PM
Thursday
09:00 AM - 06:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 04:00 PM

Customer Reviews of Trophy Ford

5.0
Overall Rating
(6)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
sales Rating

Trophy Ford is GREAT!!

byFosterFamon 05/03/2017

We had an excellent experience! Sonny, our salesman, was friendly and knowledgeable. We will definitely be sending anyone in the market for a new car or truck his way!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
37 Reviews
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service Rating

Quick and cheap oil change. Friendly service.

byBrocktolleron 05/18/2017

The technicians at Trophy Ford were quick with my oil change and it was at a great price. I definitely will be coming back for any more service on my mustang.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Trophy Ford is GREAT!!

byFosterFamon 05/03/2017

We had an excellent experience! Sonny, our salesman, was friendly and knowledgeable. We will definitely be sending anyone in the market for a new car or truck his way!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

byRichrenaon 03/16/2017

Always excellent service. Wouldn't consider anywhere else. Great people !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

They replaced my fuel pump in record time!

byLRCLincolnon 11/21/2016

It was the best car repair experience in my life. I was traveling from Atlanta to S GA Friday & my car died on I-75 in Forsyth. I had the tow truck take me & my 2003 Lincoln Towncar to Trophy. They diagnosed the issue quickly (fuel pump died) & they had me back on the road in about 2 hours! I was so thankful and fortunate they had the part & were able to get the job done in record time. The service department staff was incredibly friendly & went out of their way to make sure I was comfortable while waiting for the repair. I feel like they went above & beyond to help me in my time of need. Thank you so very much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byBriAllenon 11/21/2016

This was my first visit and I will definitely be coming back for my next service. Allison was very polite and quick to get me checked in. I was in and out in less than 45 minutes which is a lot quicker than I am used to with my previous truck at another dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great place to buy your car!

byJcardona777on 10/15/2016

It was very pleasant buying my first car at Trophy Ford in Forsyth. The staff were very kind and friendly, especially Art, who made the process smooth! Plus, I got the car for a great price, thanks to LaDonna! Excellent staff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bought a car with a bad motor.. Stay away from them!!!

byLundy89on 06/28/2016

Bought a car with a bad motor.. It stays in the shop and being towed.. I haven't even.made my first payment yet. Stay away from these guys

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Great services

byHriley1on 06/23/2016

I travel between Macon and Griffin 5 days a week for work. This is the second time I have had a problem on the interstate and gone to your service department. I found everyone to be exemplary in their concern for their customers and making sure their needs are met and expectations exceeded. You have a wonderful crew!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Super folks who sell great cars.

bymikesmar6on 06/20/2016

I think most all of the folks at Trophy Ford are 1 rate people, from the top down and bottom up! I have contact with the folks a lot and they always help. Mike

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great services, courteous staff

bymn051954on 06/20/2016

Trophy Ford fit me into their schedule and did a great service for me very quickly. They were extremely courteous and kind, thorough in doing my service that was needed. Another service provider had failed to honor my appointment, and Rich made it possible for me to have my service done there. I thank them for their good service for me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome!

bySoothsayer26on 05/20/2016

VERY friendly dealership. Do you ever feel like you're just another number at the big dealerships? Not there in Forsyth. I dig it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great & friendly service

byJPines123on 05/20/2016

Staff is always friendly and gets my oil change completed quickly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

happy

byryliegranton 05/06/2016

Very satisfied with the time it took to get our car fixed. we haven't driven it very much but so far it is running great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hassle free car buying...

byEdgeLoveron 05/05/2016

After trying to work with a different local dealership, to no avail, my husband called Trophy Ford. They immediately started to look for the car we wanted, found it the same day, and gave us a price that was $$$$ cheaper than their competitor. There was no haggling or back and forth, it was an easy car buying experience! The staff was terrific, and had all our paperwork prepared ahead of time, so we didn't have to wait - we could get in our new car and have our sales person show us all the 'bells and whistles' of our new 2016 Edge! This car replaced our 2012 Edge. We will definitely be back, and will recommend them to friends and family looking for a hassle free car buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

good service and friendly people

byTmyeres53on 04/20/2016

you all did a good job on the truck helped take care of my wife while she was broke down cant think you enough for your service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byChowell96on 04/15/2016

I had a great experience. I came in on a Saturday morning and never had been to the dealership before. Was very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Top notch service

bySandman97on 04/04/2016

The staff was very customer friendly and made the entire experience worth while. They kept me informed and did everything possible to make sure my truck was fixed in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Drive Shaft Slip Bump Repair

byhbattle1on 03/26/2016

I was very satisfied with the service on my 2011 Ford F-150 truck. A Slip Bump Kit was installed to in order to rectify the problem that I was having with my Drive Shaft. The staff was very helpful,the repair was in a timely matter, and I feel the total cost for the repair was quite fair. I would recommend you to others and you have earned my future business, thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great customer service

bykazimour13on 02/06/2016

Recently (Feb. 02, 2016) We were returning to Illinois from Florida in my 2007 Chevy Silverado HD diesel truck. Shortly after leaving the motel I got on the interstate and the truck slowed to 20-30 mph. Dash warning said "Engine power reduced". Nearest Chevy dealer 20+ miles away. We Exited at Forsythe exit to avoid getting killed by a semi. We Saw Trophy Ford and pulled in. I Didn't think they would even look at my Chevy. I Talked to service mgr. Rich. He listened, smiled and told an employee, "Go get Mike". Mike is apparently their diesel guy. Mike pulled the truck in and after about 2 hours Mike and Rich called me in and Mike explained the problem codes he found and said he was able to release a stuck valve. He Said he couldn't guarantee how long it would last and would probably need replacing when I get home. They Gave me copies of the diagnostic and codes and wished me luck. Rich figured out my bill and looked up at a sign that read, "diesel diagnostic" $140 again smiled and said "I can't do that to you". Bottom line. Diagnostic, at least 2 hours labor and fix the problem $169 !!! We made it home with no further issues. I want to thank Rich and Mike for their assistance, professionalism and hospitality. They had a customer in a bind with no where else to go and could have really taken advantage of the situation but instead they bailed me out and showed true southern hospitality. I will probably never get to Trophy Ford again but if I lived nearby I'd be there buying a new Ford tomorrow. Thanks Trophy Ford and especially Rich and Mike. We are in the market for a new vehicle and because of this experience we are looking at Fords. Thank you for a great experience and great customer service. Jim and Theresa Kazimour Wauconda, Illinois

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great service

byMaillady01on 02/01/2016

Everyone was very kind and courteous. Didn't have to wait very long for and oil change and a tire rotation. I'll definitely be a repeat customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

F150 Truck

bymecandaon 01/25/2016

Mr. Keith Walker was very accommodating to my needs and made sure I understood everything about my new F150. Everyone at Trophy ford was friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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