Customer Reviews of Chevrolet of Canton
Review type:
Best Car Dealership!!!
by Kim Payne on 12/02/2023
I just wanna say that Stephen Hall at Chevrolet of Canton went the extra mile for us when we bought our 2019 Chevy traverse. He made the whole buying process so very easy, and even delivered the vehicle to us. Can’t thank him enough for… everything he did for us!!
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by JB on 01/20/2024Set up an appointment for my new Silverado, a week out for 7:30am on a Friday. There is a loud vibration under the truck bed near the exhaust and something is loose in the back seat. Took a video of the so rep could hear the exhaust sound,… to help isolate the issue, service rep was in was in a bad mood. His response was nothing abnormal there, probably not worth tech looking at it. So, I took him out to the bay where the truck was sitting and started it up. His response was that was not normal. The issue is he was a complete jerk and attitude was off the chart. Felt like I was a burden and inconvenience to them. Asked to speak with the manager, was not much better, and started conversation by telling me he must support his service reps first. Found that interesting as I was not aware that the service reps paid the bills, I thought the customers did. Regardless, he drove the truck and was telling me nothing wrong with the truck. At this point I made the decision that no way I would want these folks ever touching my vehicle. After driving to a different service center, they found that the spare tire heat shield was rubbing against the exhaust. Brand new vehicle, and I will not be taking to this place for and service work in the future. Completely unprofessional, uncaring, and the worst customer experience I have ever had at a dealership.Best Car Dealership!!!
by Kim Payne on 12/02/2023I just wanna say that Stephen Hall at Chevrolet of Canton went the extra mile for us when we bought our 2019 Chevy traverse. He made the whole buying process so very easy, and even delivered the vehicle to us. Can’t thank him enough for… everything he did for us!!Stay away
by Bob on 06/23/2021This place is all about trying to sell you a car and they kicking you aside. The service center is the worst I’ve ever experienced. I purchased a $70k truck from them and can’t get it serviced. I took it in for a 1000 appointment and come… 4:30 they never looked at it. This isn’t the first time the service center did this. It’s common and they don’t give a [non-permissible content removed]. No apologies. They literally don’t care. Find another dealership!
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
Languages Spoken (3)
- English
- Portuguese
- Spanish