Today 09:00 AM - 09:00 PM
Closed Now
Sunday
12:00 PM - 06:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Angela Krause Ford

4.5
Overall Rating
(20)
Recommend: Yes (17) No (3)
Write a review: Sales | Service
sales Rating

2018 Expedition Max Purchase

bysstachowskion 03/23/2018

I walked into the dealer and was introduced to Victor Seville. Victor listened to my new car wants and needs and showed me the many options for the Expedition Max. The test drive was great and it was helpful to bring it home to ensure this new SUV would fit in my garage. When we settled on this car, Victor was able to locate one in the color scheme we desired. When i took delivery of the car, Victor walked me through the Sync3 system and got me, my phone and this new SUV all coordinated!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
100 Reviews
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sales Rating

Rude and unprofessional

byGarguy11on 06/23/2018

Walked out of this dealership on initial visit because we were told vehicle would be setup and ready for us to review on our appointment. We drove 30 min to get there only to find car was sold and no one knew we were coming. Completely unprepared. I went in to complain about our treatment and received arrogant remarks from a manager named Ross who wasn't even part of the conversation. After experiencing this complete lack of professionalism we walked out. They begged us to come back saying they would make things right. We eventually worked out a deal with Mumen and went to finance to sign off on the deal for a 99k Navigator. The finance guy 'Basil' was short and cut with us. When we started asking about rates he got belligerent and threw his hands in the air. He said we get what he gives us and that's it. Even though our credit is excellent disnt shop rates. He threw his hands in their air and became aggressive toward us with our 4 year old in the room with us. After his actions we got into a profane dispute that lead to us walking out after he got in my face to intimidate me. We obviously walked out with an agreed upon deal left on the table due to this incredibly unprofessional treatment. I was promised a call.the next morning from Zak Krause the owner. We didnt receive one so I called. He said he didnt have time to talk to me. I recommend anyone that isn't desperate and has good credit stay far away from this dealership. Not a dealership for educated shoppers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

2018 Expedition Max Purchase

bysstachowskion 03/23/2018

I walked into the dealer and was introduced to Victor Seville. Victor listened to my new car wants and needs and showed me the many options for the Expedition Max. The test drive was great and it was helpful to bring it home to ensure this new SUV would fit in my garage. When we settled on this car, Victor was able to locate one in the color scheme we desired. When i took delivery of the car, Victor walked me through the Sync3 system and got me, my phone and this new SUV all coordinated!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Victor Sevilla

bySgibbons18on 02/26/2018

Victor worked with me diligently to get me a fair deal on a new vehicle when my old one blew transmission at 61Kmi. I will be coming back to him and Angela Krause Ford because of this.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Angela Krause Ford Lincoln

bySadie1010on 02/06/2018

James Pittman, my salesman, was very knowledgeable, personable and courteous. Enjoyed my car buying experience with James.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

F150

byHayden123456on 11/17/2017

My sales person Mark Burnett was excellent. He spent a lot of time showing me all of the different options my new F150 offered. Best sales person I have ever worked with. My only complaint about the dealer is they added after market options I may not have selected: Nitro for the tires - Glass etching - Paint sealer - these additional options added $1000 to a truck that was $58,000.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Paul Henson's purchase of a new 2017 F-350.

byRoboCop813on 10/30/2017

I recently purchased a 2017 single rear wheel F 350 four wheel drive vehicle from Angela Krause Ford in Alpharetta Georgia. I have purchased many new vehicles in my many years, but this has to have been the best experience I have every had when purchasing a new vehicle. The personnel there Honori, Luke, and Mike were absolutely great. Thanks for a very positive experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic Service

byHale123on 09/14/2017

I went into Angela Krause trying to figure out what style F150 fit me best. Joe Nasser was extremely helpful and patient to explain everything to me. After some research, I came to terms with them and bought my first F150!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Good, IF you get the right sales person...

byacato6570on 08/23/2017

In previous buying experiences at AK Ford, we have left because of the incompetence of the sales person we were match with upon walking in. However, this is the second vehicle that we have purchased with Matt Cabena. If you go to Angela Krause Ford - make sure to work with Matt if you want a straight shooter that will get you in a great car at a fair price!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience!

byjessicademidon 08/13/2017

My entire experience was amazing! Honori took hours to show me several cars and take test drives and worked with me to get me into my perfect car! I could not be happier with my entire experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car shopping experience

byWoodlark17on 08/09/2017

The sales person, Mike, at the Angela Krause Ford dealership was very helpful and spent a lot of time with me. We test drove many cars until I found the one that best suited my needs. He also took the time to understand my situation and helped identify what would be a good fit for me and my family. I would definitely go back to them, they are a family over there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great car buying experience

byMaurice23on 08/07/2017

Our family went to Angela Krause Ford Lincoln of Alpharetta back in June looking for a specific car on the lot and wound up buying two cars! Matthew and Armen were great to work with, Like buttoned up the financing and we were on the way in a little over two hours. The process could not have been anymore seamless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Poor Customer Service

byJlstuneron 08/06/2017

Finance managers where overly aggressive tried pressuring me into a deal I wasn't comfortable with even after I told them I believed I could get a better offer from the bank than what they were offering.Although I had a wonderful salesman Al.They made me feel as if they were doing me a favor.I left and went up the street to another dealership and purchased a vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Only Place to Go

byStellaHon 08/05/2017

I bought my used car from Angela Krause Ford Lincoln after my car was wrecked. Mumen was my sales person. He worked so hard to put a fair deal together! There's no reason I will buy from another dealer again. I also have them do all my service. I have confidence in the Service Dept. Thanks Mumen!!! Appreciate all you did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Great Customer Service

byGlenn_S550on 08/05/2017

Spoke with Bill in Internet Sales about a Used Vehicle and within 2 Hours we had the deal completed and the car was available to for me to take delivery. Absolutely one of the best Sales and Customer Service experiences that I had. Thanks Bill for making the process simple.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Typical back-end antics

bymobileavcon 07/24/2017

Great salesperson but backend (finance manager) will try to put one over on you. Refuse to pay for the $300 "paint protection" and the $100 nitro tire fill.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Terrific Service

byDigsFordon 11/11/2016

Came back from a road trip with a somewhat dirty car that needed the tire pressure adjusted and an oil change. Mr Herrin noticed the dusty outside and had the vehicle washed. He is a fine service manager who always looks after the customers needs and I have comfort in knowing he is doing that. See you again at the next oil change!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome Experience

byJacobYoungon 11/09/2016

Personable staff! Took a while but they were very busy, certainly reasonable for how much they had to do.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding Sercice

byHighside31on 11/08/2016

Very pleasant and professional. Always impressed with the service at Angel Krause Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Looking for a great car or truck service experience?

bywmcvey34on 11/03/2016

Steve Smith is amazing and provides the BEST customer service. He's an incredible individual and an asset to your organization.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Cherokee Ford

byWoodbl44on 10/04/2016

Steve Smith is the best customer service person I have ever experienced. He is friendly, knowledgeable and explains thoroughly what needs to happen. My car is out of factory warranty but I bring my car back to your dealership because of his service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford Fusion

bydangriffon 09/14/2016

I brought the car in for service to fix a motor mount. Apparently I also needed valve cover gaskets. I was charged for 5 hours of labor when I should of been charged for no more then 3 hours. I watched the car sit on a lift for 2 hours with nothing being done to it. I will never bring my car to this service department again.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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about our dealership

Angela Krause Ford Lincoln of Alpharetta is the only Family Owned and operated Ford Lincoln Dealer in the Metro Atlanta area and we always treat our clients as family. We always strive to provide best customer experience and go above and beyond for their satisfaction.

Angela Krause Ford Lincoln wants you as a customer for life. We are a different type of breed when it comes to making car deals which are out of this world. We are extremely flexible on our pricing and always keep your needs first.

Looking for the best place in Alpharetta to shop for a new or used Ford or Lincoln car, truck, or sport utility vehicle (SUV)? Then we are happy to inform you that you have come to the right dealership. As the leading name in Ford and Lincoln sales for over 25 years in the Alpharetta GA area, there is no denying that our dedicated staff of automotive experts is up to the challenge of helping you find the perfect vehicle.

what sets us apart
At-Home or Off-Site Vehicle Demos
Extended 12-24 Hour Test Drives (Lincoln Clients Only)
At-Home or Off-Site Vehicle Deliveries
At-Home or Off-Site Paperwork (Never Step Foot In to the Dealership)
Multiple 5 Star Dealer Awards by Edmunds.com
Google Map
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Languages Spoken (9)
English
Panjabi
Russian
Arabic