Mall of Georgia Ford
Today 12:00 PM - 6:00 PM
Customer Reviews of Mall of Georgia Ford
Review type:
Great Experience
by zimmy20 on 03/04/2025
The salesman, sales manager, and finance manager were friendly, professions, and quick to answer the many questions I had. In addition, they made the delivery of the vehicle seamless.
75 reviews
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Ford Focus
by susanledet on 11/21/2017updated 12/01/2017Kara was very nice & sweet. I had not bought a new car in over 12 years. Kara made my experience stress free and easy.Explorer 30k
by jparcells on 11/22/2017Came in for 30k service. Met promptly, explained what services would be done. In and out in 10 minutes. Service writer was professional, direct, and to the point. Car was ready before commitment.Smelly Problem
by Budsbat on 11/15/2017Had a problem with mice getting into air ducts. Took truck in on a Saturday to have it checked out. They found cabin filter (We couldn't find it or a listing on it in owners manual),removed it and then removed a large nest with 5 dead… babies. They cleaned it up,replaced the filter and sprayed the system with a neutralizer. All the people involved were knowledgeable, helpful and very pleasant to deal with.Ford Taurus Key Misfunction
by ToeJoe1 on 11/10/2017Excellent.......... correction made..........very professional service advisor..........timelyQuick easy transaction
by Elenbaast on 09/17/2017updated 10/02/2017Brandon King and the whole team at Mall of Georgia Ford where great. I had already decided on the car. And was at the dealership only 2 hours. They are there if I need them for any reasonReview of Cher Clark, service advisor, and Mall of Georgia Ford
by ECfordlexus on 09/15/2017I dropped my car off, Cher got the work done, told me before service what to expect, and approximate charges when completed, answered all my questions, and was her usual competent, customer-friendly self!Purchasing Ford Escape From Mall of Georgia Ford
by jshandlin on 09/14/2017It was a great experience. We had a salesperson, Brandon, who took the time to work with us and make sure we got the right car at the right prie.Buyer
by willthorn on 08/28/2017Dealership was easy to work with and provided the lowest price of three queries. They were also able to gt me the color I wanted. Other dealers said the color I wanted may no longer be available.This dealer took a custom order by email… with no hassles.Engine noise
by Ryanrack on 08/07/2017Diagnosed quickly and repair went flawless.If your in Georgia.... Look no further than Mall of Georgia
by shestudios on 07/15/2017updated 07/25/2017This dealership has A1 customer service. My salesperson, Moe, walked us through a number of cars. We went home slept on the options and decided on the Ford Escape. After that it was time to work the numbers. With all of Ford's incentives, I… was able to obtain a reasonable monthly payment. As long as I am in Georgia, Mall of Georgia will be my go to for sales and service.great blue oval buying experience
by oki4mar on 07/20/2017i'd really like to thank Keith, the finance manager and the customer service rep for making me feel comfortable, for being straightforward and taking an interest in me and the blue oval buying experience while i was there, as long as i… remain in Atlanta, i vow to give mall of georgia ford my business, semper fidelisEscape Hybrid Recall and Maintanance
by LauraK12 on 06/26/2017updated 07/07/2017Service Tech, Josh, was very friendly and helpful. The courtesy shuttle drivers were very friendly and pleasant to ride with. I appreciate this service, but had to wait 45 minutes for the driver to be able to take me home.It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
ord Mustang GT 5.0 Premium Service
by mysterymoves on 06/28/2017updated 07/07/2017Quick and painless wait while Ford Mustang GT 5.0 Premium is serviced.Cathy and Bill Vinson
by billv123 on 06/05/2017updated 06/19/2017We bought a Certified Preowned Ford Edge and we can honestly say, "this was the best car buying experience we have ever had." If you are in the market for a vehicle, do yourself a favor and go to Mall of Georgia Ford.5 star
by mchhene on 04/24/2017updated 05/05/2017I took my truck into Mall of Georgia Ford for its second oil change and to get my tires rotated and the alignment checked.Ford F150 Repairs
by Abw1956 on 04/17/2017updated 05/03/2017Repairs were completed, great service, even provided a rental. Everyone friendly and courteous.Not Fast!! Even had an appointment!!
by Cash231 on 04/21/2017updated 05/03/2017My appointment was at 12 and they didn't even take my truck back until 12:20-1230. Luckily I didn't have somewhere to be. Would NOT recommend if you have a set amount of time, no matter what they tell you.Grat service at mail of Georgia Ford
by dennisj153 on 02/26/2017The people at mail of Georgia ford were great. I was in and out in no time.Mall of Ga Ford
by Dfisher48 on 11/29/2016updated 12/08/2016Sales rep was very helpful. Took all the time necessary to explain the various purchase options and when I had decided on the specific vehicle he took the time to explain the vehicle options.Great customer service, get your job done with a reasonable charge!
by gmopros on 10/31/2016updated 11/08/2016I have been with them for more than 2 years , their service supervisors are very nice, honest and trying to save your money all the time while get your vehicle served..Perfect Buying Experience
by FocusOwner14 on 10/19/2016updated 10/30/2016I really appreciate the effort the team took to secure the deal for my daughters first car. It felt great to know they were willing to negotiate and it was not a long drawn out process. My daughter knew what she wanted and we were in and… out within fairly quickly. Shawn was there to greet us and made the entire process very relaxed and enjoyable...thank you Shawn! I highly recommend Mall of Ford GA to anyone looking to buy a car without all the hassle and gimmicks.Hello, and thank you so much for leaving us a review about your experience with us here at Mall of Georgia Ford! We know that buying a first car is always a big moment, and we're so pleased hearing we made the experience great. We'll be sure to pass your kind words along to Shawn. Thanks for choosing Mall of Georgia Ford!
Ford F-150 Lightning
Ford Mustang Mach-E
Ford Transit Cargo Van
About our dealership
Hi, thank you for your kind review; we are happy to pass along your comments to the Mall of Georgia Ford team! Please don't hesitate to reach out if there's anything additional we can do for you.
by Nora Sutter on 03/05/2025