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Customer Reviews of Audi West Palm Beach

5.0
Overall Rating
5 out of 5 stars(329)
Recommend: Yes (16) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Great service

by Libbie on 07/20/2022

I’ve always had excellent service from Adam at this Audi service department. The service is friendly, options are well explained and the service is timely. They are respectful and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
329 Reviews
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5 out of 5 starsservice Rating

Great service

by Libbie on 07/20/2022

I’ve always had excellent service from Adam at this Audi service department. The service is friendly, options are well explained and the service is timely. They are respectful and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service

by Tracy on 07/19/2022

My service guy Ryan is great! Always so Kind professional and courteous ! He insures my experience with Audi is a good experience every time !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by GVO on 07/11/2022

Clean dealership, very professional. My car was well taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

10k service

by Julia M on 07/04/2022

Quick, great waiting area, price as displayed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service

by Rebecca H on 06/15/2022

Alleyah it is amazing! She is super responsive, friendly, and gets things done in a timely manner. The person who helped me get my rental car was very friendly as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great services

by Jose on 05/26/2022

Great services

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service advisor

by Top service experience on 05/25/2022

My service advisor Lewis Pichardo has taken great care of me for about 5 years.He has always taken care of any issues that have arisen and that my car has received the service it required.As much as I love my car Lewis and this dealership have made the ownership experience outstanding.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Krish on 05/24/2022

Very Good

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Audi Services

by Dasshaw1 on 05/20/2022

Excellent in all respects. Superb experience and well informed service technician handling the desk

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

visit

by jerry hanzel on 05/17/2022

everyone from the greeters to the Extremely knowledgeable service advisor were Exceptional. My advisor Adam Romeo is very professional and knows all about Audi cars.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Dr C on 05/15/2022

I actually look forward to having my 3 Audis serviced at Brahman Audi. Always straight forward, no games, and the work is done to the highest degree of professionalism!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Buying my Q5....smooth and easy

by Daniel on 05/15/2022

Buying my Q5 was truly a collaboration with the sales rep, Imri and the sales manager, Jake. Both worked very hard to accommodate my financial requirements and the features I was looking for. Most of the work was done online, and when I came to dealership to pickup the car everything was done. Just few more form to sign...it was indeed a smooth, very friendly and enjoyable experience....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service

by Laritza on 05/11/2022

From the moment you enter the service lane and through the entire process it’s service with a smile. The staff is professional and goes above and beyond to accommodate customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Recall

by Dennis on 04/23/2022

The recall service was preformed in one day and went very well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Review

by J D Review on 04/04/2022

Great Service, fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

First year service

by A6 girl on 04/01/2022

Alleyah is my service advisor and she is always organized and pleasant to work with. First year service on my 2021 A6 was perfect

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Jette Sko on 03/28/2022

Daniel Wiseman was very helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Review of last visit

by jk on 03/15/2022

My last visit was a safety recall. No cost to me. Adam my service person is professional, knowledgeable and very kind. I would definitely recommend this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Audi R8

by Neal on 03/15/2022

Everything was good accept I do want to mention that they could have kept car inside until car was ready. This car has just over 700 miles on it. It had leaves all over it - in the cracks and crevices. We keep the car very clean and could have been in a more protected place. This would have not happened if they had all parts needed when brought into service. The car had to stay there over the weekend because of part not there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great experience

by Audi experience on 03/05/2022

The staff was polite and professional. You are taken care of in a timely fashion. Good coffee and snacks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Recall

by Jan on 03/05/2022

Very friendly and efficient (Stephan) Wait time for a loaner a little long but not terrible Enterprise person, Nick?, was great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

Welcome to Audi West Palm Beach, your friendly West Palm Beach Audi dealer, where our world-class Audi inventory is matched by our professional and personal commitment to our customers. For well over twenty years, Audi West Palm Beach has been providing South Florida drivers with a premium selection of the most coveted Audi models.We promise each of our customers a comfortable, relaxed experience from the moment they step into our dealership. Our friendly and knowledgeable staff will be there to help answer your questions and offer advice without any sales pressure.

Amenities
Complimentary Loaner Cars
Complimentary Drinks
Complimentary Car Wash
Complimentary Coffee
Rental Car Service Onsite