Bill Currie Ford

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
09:00 AM - 08:00 PM

Customer Reviews of Bill Currie Ford

4.7
Overall Rating
(19)
Recommend: Yes (18) No (1)
Write a review: Sales | Service
service Rating

All went very well as usual

byNoneon 08/15/2018

The service is great, keep it up

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
142 Reviews
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service Rating

All went very well as usual

byNoneon 08/15/2018

The service is great, keep it up

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byExpeditionon 08/12/2018

Great service call to repair the A/C blower and supporting parts. Mike did a Great job in completing this request with his team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byAndreaZutaon 07/29/2018

Service was good and met my expectations

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Consistent Service

bystevewestonon 05/06/2018

As always, great service and follow thru are consistent with this service dept. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

C-Max

byobiltreson 04/17/2018

They toll me it was $79.00 for alignment and the final bill was $96.00

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Service Department Review

byDRoberts7on 04/13/2018

I have used Bill Currie Ford for service work since 2005. The service department is one of the reasons I continue to buy Ford products. I am a very satisfied customer of Bill Currie Ford from both purchasing and service. Any time we have had an issue they have solved it to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best experience ever,

byPhildiboon 03/30/2018

Got there early. They took my car right away and began working on it. Work done in half the time estimated. Friendly and knowledgeable personnel. The car wash was a pleasant add-on. Great job guys!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byhappygolucky35on 03/26/2018

Mr. Whiteside took his time to explain what was going on and I was able to speak with the person fixing my car and he showed me exactly what was going on and the parts were ordered and fixed. If I could remember his name I would love to give him his credits very well deserved. The manager came out and asked was I happy with service and took his time to review my service and said if I needed anything to come back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

The only place I go for service

bySkyfrogon 03/08/2018

For major repairs in my area, I always go to Bill Currie Ford. They are very good with having parts in stock or readily available. Also, their technicians are simply the best. On this visit, (and all my other visits), the customer service was outstanding.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Advisor

bySweetie23on 02/22/2018

We keep returning because our Service Advisor, Tony Bastas. He is honest and trust worthy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

WoodySays

byWoodySayson 09/24/2017

Nice job. Had to work with a hard-to-deal with insurance company but your service rep worked it out. Appreciated that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service staff

bykimmi1017on 09/20/2017

Tony was very informative and helpful. I came in a very disgruntled customer due to continued transmission issues on my Focus. (surprise!) Tony's professionalism and caring attitude was much appreciated! He is an asset to your business. Also, both courtesy van drivers were very pleasant.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great experience

byTpakatson 09/12/2017

Tony Bastas did a great job keeping me informed as to what was being done and got the vehicle back to me in a timely fashion.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Bill Currie Ford

byFlorida47on 09/09/2017

Service at Bill Currie Ford is always excellent. Leo Geary does a great job understanding customer requirements and communicating throughout the entire process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

bySweetie23on 08/23/2017

Tony Bastas is the best! We have been doing business with him for almost 20 years. I also want to give a shout out to Megan who was very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Service

byPolestarflon 08/15/2017

Work was done to my satisfaction and was provided the military discount.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change n Tire rotation

byjohnj46on 08/14/2017

Mr. Whiteside was very attentive to my needs and even had my vehicle washed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

byTruck_Tampaon 08/09/2017

I like working with Mike Cobaugh. He has always been very professional and it is a nice working with him to complete my truck service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Completely Dissatisfied

bysorekneeon 01/04/2017

Absolutely the worst experience I have ever had with a service department. The place has no respect for customers and are completely incompetent and dishonest. I brought in my good running car for a leak and it took them three weeks and two trips back to get the car in drive-able shape. They lied about replacing parts, gave me the car back not running, with all types of hoses and wiring not placed properly back on the car. It seems to me that no one goes over or test drives the cars before returning to the customer. Finally after three weeks of going back and forth, of their sarcasm and total disrespect, they changed what needed to be changed, and gave me the car at least driving. I got home, and to my surprise, the upper radiator hose was not tighten properly so it was leaking, and the dipstick does not come out, so it is probably bent and I will have drop the pan to maneuver it out; it does not drive as it did when it came in, but at least it drives. They kept blaming all their mistakes on the car been an older car, and somehow thought it was amusing or entertaining that they had no clue of what they were doing. I guess they knew they would never fixed the car how it should be done so they just gave me the money back, without me asking. I will NEVER go back there again. I did not say anything but just kept bringing it back trying to have patience. I never talk to them about anything but this is why I am so in shock and hope no one has to deal with them this way either: I have been working on cars for the last ten years as a hobby and could not believe what was going on. My family owns 2 dealerships and a mechanics shop, which I will not mention as they are not mine, and finally they treat everyone there with the most disrespect that I have ever seen since they think everyone one is at their level of being uneducated, dishonest and having complete disregard towards others. One of the employees even made a comment of giving me my "baby" back brand new (mind its an old truck so it was obviously sarcasm), as if I was trying to get them to fix things for free. This truck we used to haul things and I was trying to fix to give to my niece who will start driving here shortly. We are big mustang fans and my brothers own a few, and now I understand why they were so hesitant of avoiding this dealership and always go to Brandon Ford. I hope that things change as even though I would never go back there again, I would not want anyone have to go through the same thing. BTW, I talked to one person on the phone through the whole time, and when I went in the service manager didn't even bother to come talk to me even though he was called to the register.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Handled Airbag Recall Competently

byBritblue67on 06/16/2016

Tony Bastis is the best service consultant: friendly, very helpful, professional and competent. He handled my airbag recall issue quickly and effectively. Less than 3 hours total. I don't know who did the actual work but they too were quite effective.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Sales Team

byGolf1510on 05/27/2016

The buying experience is all about the atmosphere set by the management. I had a great salesperson who listened to what I wanted and a support team that was supportive. Sounds simple but I was to two other dealerships before Bill Currie and one was a very competitive environment and was more about the sale than the customer and the other was just poorly trained as they did not know their inventory or their product and neither did the manager. When a customer walks into a dealership it should be assumed that they are looking to buy and this purchase, second only to a home typically, should be treated with respect for that customer. At Bill Currie Ford that was my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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