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Customer Reviews of Honda of Ocala

Review type:

Overall rating

5.0
4.98 out of 5 stars

(54 reviews)


Customer recommendations:

Yes (54)|No (0)

Batman

5 out of 5 starsby CRV on 08/26/2025

Michael Lehman is the man to see when you want to purchase a Honda. He is well informed about all the things you need to know about your vehicle. He is also a very interesting person and totally committed to your every need. Thank you Batman
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54 reviews
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  • Needed coolant flush

    5 out of 5 starsby Pete K on 09/08/2025

    Nick Grignon, my service advisor told me at my oil change service, that I really needed to have the coolant flushed, since I was past the mileage for the recommended service. I made a new appointment to have this done, and it was completed in a timely and professional manner.
  • Batman

    5 out of 5 starsby CRV on 08/26/2025

    Michael Lehman is the man to see when you want to purchase a Honda. He is well informed about all the things you need to know about your vehicle. He is also a very interesting person and totally committed to your every need. Thank you Batman
  • Fit me into busy schedule

    5 out of 5 starsby Steve H on 08/14/2025

    Had a nail in the tire and went unscheduled into dealership. Matt fit me in and also got a recall done and oil/filter service accomplished saving me another visit. Thanks.
  • 40 mpg!

    5 out of 5 starsby Mick on 07/03/2025

    Salesman Lehman was excellent and very personable…Answered all questions and had all cars I asked for brought up..
  • Lease #3

    5 out of 5 starsby Benjamin Grant on 07/06/2025

    This is my 3rd lease from Honda of Ocala, and the sales team has always been excellent and accommodating in its offering and negotiating. The sales representative, Demetree Jest, was very particular in ensuring that my wife and I examine the cars available and indicate our satisfaction before negotiating. He patiently demonstrated the many features of the Honda Accord LX and SE and offered a test-drive. He made sure that all our questions and concerns were answered before closing the deal. We were comfortable with Mr. Jest, and his friendliness and mannerism enhanced our decision to lease the Accord SE.
  • Greatest Salesman— Jack Brigman

    5 out of 5 starsby Don from North Carolina on 06/04/2025

    Sales experience was pleasant. Jack was easy to work with, upfront, honest and went through the process demonstrating that he really cared.
  • Sale for Michael

    5 out of 5 starsby John M on 05/10/2025
    updated 05/15/2025

    We worked with Michael Lehman for several months. We had purchased a pilot from an other dealership and gotten a real rough treatment. We went to Honda of Ocala for service , as I/we would never go to any Jenkins dealership for anything Michael was patient and work hard to see we got what we needed at a fair price, great quality, & when we needed it! After several years of working with Ocala’s service department I can tell you they are wonderful people - efficient & detailed
  • Batman strikes again!

    5 out of 5 starsby MSlater on 05/10/2025

    This is our second purchase from Honda of Ocala. Our salesman Lehman, or Batman is the best! He’s not like other car salesmen. No pressure, listens to what your wants and needs are and then finds the car that fits those needs. I highly recommend him and Honda of Ocala.
  • Yamil Figueroa went the second mile!

    5 out of 5 starsby Steven D on 01/29/2025

    We love Honda of Ocala. The entire business employs people with impeccable integrity. No worries about getting hoodwinked here! Yamil is a great salesman. We would gladly work with him again and definitely recommend him to friends and family.
  • Excellent Salesperson

    5 out of 5 starsby JM Mazza on 01/15/2025

    Ramy Tarawneh of Honda of Ocala went out of his way to make sure I could afford to buy a new car. He was understanding, caring and knowledgeable.
  • Happy time at Honda

    5 out of 5 starsby Chet Grove on 01/04/2025

    C. J.Sanchez was a very polite and knowledgeable salesman. The deal was straight up and easy to understand.
  • Satisfied New Floridian

    5 out of 5 starsby Sharon on 12/04/2024

    I purchased an Odessey in 11/2024 and had a great experience at the dealership. The place was clean and very welcoming. The salesman was completely wonderful in getting me and my family what we needed. I don't regret my purchase and will continue to purchase Honda vehicles.
  • Polite under stress

    4 out of 5 starsby Senior Citizen on 12/02/2024

    I brought my CRV in for an oil change and recall fix for the steering wheel. Jose Medina greeted me with "we may not have the recall part because you're the 6th person in here with the request and we have only 1." I described my problem with the steering wheel which had been going on for 2 months and progressively getting worse and I felt it was a safety issue. Jose said more parts were expected and the job could get done today but it would be a wait. So I waited. Three hours later he called me in to say the oil change was done but not the recall. I asked what to do about it because I no longer felt the car was safe to drive. He said he didn't think my problem was the recall because the recall was for a stuck wheel and not one that moves like being snapped to grid at random. He suggested the technician could take the car on a test drive. I returned to the waiting room. An hour later I was told the car was fixed as parts had come in. I drove home with no more steering wheel problems! It was a busy day at Honda, and Jose was polite under pressure to get us moving in and out. Not 5 stars because he didn't seem empathetic or completely knowledgeable about the recalled part issue, but he took my complaint seriously enough to get my car fixed, and I left satisfied and relieved.
  • Going the Extra Miles!

    5 out of 5 starsby Boomer on 11/29/2024

    I bought a Honda CRV EX-L from Honda of Ocala last week. Josh Elias was my sales advisor. He drove to our home 40 miles away from Ocala to coach my wife on the technology of the car. It was a five star experience from start to finish!
  • Bought Honda Ridgeline

    5 out of 5 starsby William S on 11/29/2024

    My salesman Thomas Ingram and Sales Manager John Simms got me in my Honda Ridgeline TrailSport deal done 45 minutes top. I appreciate the professionalism to make experience quick respectful and efficient. Thank you Gentlemen
  • Great service

    5 out of 5 starsby Miller on 11/20/2024

    My husband and I just bought a Honda CR-V for Honda of Ocala and want to thank Christian Lugo for his outstanding service to us...He is an exceptional young man with integrity and patience. He took the time to help us with questions and if he didn't have the answer, he found it. His brother Brian Lugo was also very helpful. Thank you.
  • Great Service!

    5 out of 5 starsby Rosanne on 11/08/2024

    I would like to thank Mark Barbagallo, who went above and beyond to assist me during my visit for scheduled service at Honda of Ocala. Mark explained all the service items that were due on my vehicle as well as two issues that were covered under the warranty and were able to be performed that day.
  • 5 ***** Dealership

    5 out of 5 starsby RyMenz on 09/21/2024
    updated 10/01/2024

    Zarak Scruggs, my Sales Professional was very personable and knowledgeable. We built up a great rapport right off the back and he went out of his way to get me a really good deal on my trade in and purchase of a new CRV Hybrid Sport L. Great experience and will definitely purchase from Honda of Ocala again
  • Consistent Great Service

    5 out of 5 starsby Debbie on 10/01/2024

    Making the appointment on line was easy and detailed. I am able to secure the same service agent, Brandon Conklin. Nice waiting area. Wait time was quick. I've been using Honda of Ocala since 2010.
  • Lovin my CRV

    5 out of 5 starsby Meredith A on 08/31/2024

    From the first contact, everyone at Honda of Ocala was great to work with. Joshua Peacock was very helpful and friendly during the process of buying my 2025 Honda CRV Hybrid Touring.
  • New favorite car dealer!

    5 out of 5 starsby Alejandro and Adriana G on 08/27/2024

    After a 20+ years business relation with a car dealer in south Florida where we treated like family we feel after meeting Michael Lehman @ Honda of Ocala we found a new car-family! Mr. Lehman is a formidable listener and understood our needs and helped us to get what was best for our family.
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