Cannon Subaru

Today closed*
*At this time store hours may vary.
Sunday
closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of Cannon Subaru

4.0
Overall Rating
(4)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
sales Rating

2020 Subaru Forester Purchase

by DebEdLakelandFL on 03/22/2020

We began our search knowing that we wanted a Subaru Forester, but we were undecided on items such as color, options, and dealership. We visited another Subaru dealership but did not feel the salesperson was particularly knowledgeable about the vehicle features. We stopped by Cannon Subaru and Ron LeSturgeon offered his assistance as we looked at the vehicles on the lot. Ron was friendly, respectful, honest, and especially well-informed about the vehicle and its features. He worked tirelessly to get the specific color, options (and price) that we finally decided upon after some deliberation. We would we recommend Ron and Cannon Subaru without hesitation to anyone in the market for a new Subaru. It's a pleasure to deal with a salesperson who is honest and respectful and who knows the product so well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
31 Reviews
Sort by:
sales Rating

2020 Subaru Forester Purchase

by DebEdLakelandFL on 03/22/2020

We began our search knowing that we wanted a Subaru Forester, but we were undecided on items such as color, options, and dealership. We visited another Subaru dealership but did not feel the salesperson was particularly knowledgeable about the vehicle features. We stopped by Cannon Subaru and Ron LeSturgeon offered his assistance as we looked at the vehicles on the lot. Ron was friendly, respectful, honest, and especially well-informed about the vehicle and its features. He worked tirelessly to get the specific color, options (and price) that we finally decided upon after some deliberation. We would we recommend Ron and Cannon Subaru without hesitation to anyone in the market for a new Subaru. It's a pleasure to deal with a salesperson who is honest and respectful and who knows the product so well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

We love our Subaru Outback Limited!!

by Debbie on 03/02/2020

After going to another Subaru dealership closer, we were disappointed that we weren't given much information about the vehicles we looked at. After finding Cannon in Lakeland, it was worth the drive. Daniel did an awesome job of telling us everything and more about the Outback and the differences between them. After the test drive, we knew we'd be buying a vehicle from Daniel. We've had our Outback a week now and we're loving it!!!! We highly recommend Daniel at Cannon Subaru in Lakeland!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

awesome!

by Reddick on 05/16/2019

We purchased a used today (May 16, 2019). Clark Mulder took great care of us! two thumbs up!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Tooooo long (2 hours!) to waiting for a simple oil change

by BX18 on 03/20/2019

Do you believe a brand new car with only 2600 miles, for an oil change took almost 2 hours. This was I experienced in Cannon Subaru today. When I asked the lady Rep. why many people come later than me, but had service finished and left much earlier, she was saying my appointment at 10:30 am is the last one. I don't know whether they follow the first come first serve rules. When I leave, everyone has gone, only I left in waiting room.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Being Taken Advantage of!!!!!!

by RichT on 05/17/2018

I needed tires for my 2014 Subaru Forester. You quoted me $750 for a pair of 50000 tires. Thank goodness that I shopped around and found 65000 mile Bridgestone tires for $550! I had to complete the 60000 mile checkup to maintain the warranty and you charged me $440 plus tax to just change my spark plugs. I checked with other dealers and they quoted me $190 to just change the Iridium plugs (4). That is a $250 difference. Your quote for inferior tires was $200 difference. Where is the trust, integrity or fairness of these transactions. You have lost my business for any future dealings. The car is great, the dealer is not!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Our Buying Experience

by SusanO on 04/26/2018

My husband and I purchased a 2018 Subaru Outback at Cannon Subaru in January. We've always driven Toyotas but were interested in checking out the Outback due to our neighbor's satisfaction with her Outback and the positive online reviews. We were expecting the usual car dealership experience and were surprised and pleased by the lack of sales pressure and game-playing. On our first visit and test drive, the salesman recommended by our neighbor was unavailable, and another sales associate (his first name is Emmet) actually took the trouble to answer our questions and set up the test drives for us. Ron Letourneau is the sales associate we requested, and we eventually chose our Outback with his help. Throughout the entire process, Ron was refreshingly honest, knowledgeable, and we felt in no way pressured to buy anything. And we love our Outback!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very Pleasant Buying Experience

by KeithMcKinley on 02/18/2018

This was the most pleasant and least time consuming new car buying experience of the seven new cars (none of them Subarus) I have purchased over the last 30 years. Our salesman, Mr. Ron LeStourgeon of Canon Subaru of Lakeland, Florida,, was extremely knowledgeable and helpful. With no pressure, he negotiated a very fair price, and offered several suggestions which saved us money.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

CANNON IS EXCELLENT DEALERSHIP

by KRYSTA on 02/02/2018

BARNEY HALL is an amazing salesman. This makes my 3rd Cadillac lease from Cannon and I always deal with Barney. This dealership is not pushy and they are very fair with pricing and getting the vehicle that you want! I would highly recommend Cannon and if you need a good salesman -- BARNEY is your man!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

R/O 6265466/1

by DNA on 09/08/2017

I had an oil change on my CTS at Cannon Cadillac in Lakeland, FL today. Quoted $65 on the phone, then charged $77. The Assistant Service Manager, and Tech had horrible attitudes, then got angry when I pointed out sloppy, incorrectly completed work. Spilled oil all over motor, hood, fender, and door, and overfilled crankcase. No apologies offered.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Above and Beyond

by DavidB on 06/07/2017

When I think of Cannon Subaru, "above and beyond" is the first thing that comes to mind. I own a 2015 WRX that I purchased, new May 2014, from Cannon. Yesterday, my wife and I just purchased a 2017 Outback Touring 3.6r model. I had traded in a 335i BMW and my wife a Honda CRV. With both vehicles purchased, both Ron Lestourgeon and Will Kuhlman couldn't have been more pleasant, helpful, knowledgeable and accommodating. My wife expressed to Ron that the deciding factor between choosing the Outback over the Honda Pilot was the outstanding service and support I had received over the past three years from Cannon Subaru. We realize that the formula for an exceptionally good auto ownership experience involves a quality manufacturer, and a pleasant ongoing experience with a dealership that works hard to amaze their customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

This company is a joke

by Chance_4321 on 12/20/2016

I have bought over 300 vehicles in my life and I can say this was up there with one of the worst experences I have had with a dealer. If you need information credit or anything they always say they will call you back and never do. I wasted two days trying to purchase a vehicle that never happened. Wouldnt finance with 700 plus credit score and didnt want to sell with our own financing. What a joke.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Subaru Outback

by pcoppola24 on 04/17/2016

The most pleasant car buying experience I have ever had!!! I found the car I wanted at Cannon Subaru using Autotrader.com. They had posted the best price in the 150 mile radius. I called the dealership and spoke to Cletus Ford to make sure the car is still available. He was very helpful and assured me that as soon as he finds out he will have a sales person call me back. Few minutes later, I received a call from John Allison. I was interested in the Subaru Outback and had done a lot of research on the car and was pleased to see that John's Subaru product knowledge was very accurate. He was very helpful and respectful on the phone and in person. He answered all the questions that I had honestly. I did not feel hassled at all. I live in Altamonte springs, FL and had a rental car at the time and needed to take it back . He offered to send someone to pick me up from the Orlando airport and take me to the dealership. It was perfect. Eddie, came and picked me up from the airport in the car I wanted. By the time i arrived at the dealership I was sold on how great the car performed and handled on the road. The buying experience was just as wonderful. I finished the paperwork with Kristine Bezdek. She is a hidden jam. I've never enjoyed signing papers before, but she even made that experience a breeze. At the end I was pretty hungry and John offered that Cannon Subaru buy me lunch at the Red elephant next door. This dealership definitely gives the family ownership experience. I was at two other dealerships the week prior and they weren't even close to being this helpful. I will definitely buy my next Subaru there. I know it is far, but it's worth it!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding!

by petitemoose on 04/09/2016

I DO NOT normally give 5 stars to a dealership but like this Dealership, there are exceptions to the norm ... I stopped counting the cars I have purchased at 25 and that was a few years back so to say I have a little experience buying cars is an understatement. My salesman was Adam Ritchey and for a young guy, he knows his stuff! This was our first Subaru Purchase ( 2016 Outback 2.5i Limited ) and he was able to give me all the information I ever wanted or needed to know not only about the Outback but also Subaru and how they do things. Speaking Bluntly, the vehicle we got was less than 1/2 price of a comparably equipped Ford Expedition, Chevy Tahoe or 1/3 the cost of an Escalade. Granted, it does not have the same room but the features are unbelievably better! Factor in double the fuel Mileage and it was a no- brainer!! Arriving on an agreed price took all of 10 minutes ( remember, this isn't my first rodeo so I KNOW what everything was supposed to be ) and I must tell you that even if I had agreed on the first offer, it was a good deal. There was not a big difference between where they started and where we finished ( $250 ) but I had a number in my head not to exceed and it was matched. The Extended Warranty was Stupid cheap so we will be driving our new car care free for 7 years and 100,000 miles knowing that should something happen, Subaru Factory parts will be used to fix it. As a matter of fact, I even bought an extended warranty for my 2015.5 GMC there because their prices on the warranty were not only better than where I bought it, so was the warranty! Long Story Short, Do yourself a favor and make the trip. If you are fortunate enough to get Adam, I can tell you the deal will be stress free and right on point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy

by PamelaCook on 03/19/2016

Picked up my 2015 Forester the other night and just drove in the rain on I-4 and felt safe for the first time in a very long time. The car handles beautifully. My salesman, Ron LeStourgen was so patient and so helpful. He spent much time making sure I understood all the features of the car during multiple visits and test drives. I appreciate his professionalism and his knowledge of his automobiles. I can easily recommend Ron as well as this dealership. The entire experience was very pleasant, unlike previous experiences with other dealerships. I never felt rushed or pressured.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best experience ever !

by joeymann on 01/06/2016

I recently purchased a 2016 Outback Limited and couldn't be happier with the whole process at Cannon Subaru. The sales staff was the best I have ever encountered. Went from a Cadillac to a Subaru and have NO regrets at all. Thank you Cannon for really caring about your customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go and Shop at Cannon Subaru

by g8rslp01 on 10/27/2015

I went to Cannon Subaru looking at one car and drove away with another!! Found a GREAT deal that was nicely "broken in." My sales associate Ron LeStourgeon was fantastic. He was a "no pressure" kind of guy -- easy to talk to, knows the cars inside and out, makes you feel totally at ease. The price was a bit more than I had wanted to spend, but Ron went to bat for me and negotiated until we all reached a mutually agreeable price. I drove away in my 2014 Subaru Outback 48 hours after I first drove it. I am most certain that I will love this type of car. I do already. Go see Ron at Cannon Subaru. He will put you on the road in a new or pre-owned Subaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great shopping experience

by Ffanzoo on 07/01/2015

Worked with Orlando. He helped me get a little more than I thought I could for a little less than I expected to pay. Orlando was knowledgable about the product, friendly but not overbearing.This may be the first time I've left a car dealership with a new car and without regrets or uncertainty. I have no doubt that I'll go first to Cannon Subaru when I'm ready for a next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Fast and friendly service

by wpkant on 04/09/2015

I was in town for 2 days, and had a check engine light issue. I called first thing, and was able to get an appt that morning. When I expressed that I needed to leave town in 2 days, Jon was quick to assure me he understood that need, and was optimistic that would be not problem. This put my mind at ease, and allowed me to focus on my person business while in town. When I got the car back (same day), it was clean, Jon was ready for me, and had me out the door quickly. Great professional and personal attitude. Much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Couldn't be happier!

by coloredreams on 12/17/2014

We spent months researching the right vehicle and the right dealership for us. We had never considered a Subaru. When we stopped to take a look around Andres was amazing. There was no pressure and he answered all of our questions honestly. We made it clear we didn't plan to purchase a vehicle that day and he didn't push us to change our minds, it was very refreshing! He gave us all the information we asked for and two weeks later we came back to buy a 2014 Crosstrek from him. I had an email with the lowest price we had found, a few thousand off the sticker price. All we had to do was mention it and there was no haggling, they were happy to honor it without an issue. The finance team got a better interest rate for us then anyone else we had spoken to and treated us like gold! Even the dealership owner came over to thank us for our business! The vehicle is everything we could have hoped for and since it's backed with Cannon's service plan we'll happily return! I would recommend this dealership to ANYONE looking for a vehicle, new and used!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Cannon Subaru

by M44Dilly on 11/19/2014

I just ordered my second Outback from Cannon and would like to state for the record that the only thing better than a Subaru is the service I receive. The entire sales and service team are professional and treat you like you're the most important customer they have.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

service

by vralbright on 10/05/2014

I brought my cadillac SRX in because my tire monitor light was on. They checked that and also found my rear bushing seal needed to be replaced. Also that I need a new battery, which was 7 years old, about time for a new one. Billy called the warranty dept and they said my bushing was not covered. We thought it should be, so we asked Billy to look into it some more. She went to their web sight and the web site said it was covered. Billy saved me over 600 dollars with her due diligence. Billy is super, she has always come through for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map