Arlington Toyota Jacksonville

Today 12:00 PM - 6:00 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 6:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Arlington Toyota Jacksonville

5.0
Overall Rating
(25)
Recommend: Yes (25) No (0)
Write a review: Sales | Service
service Rating

Great, efficient service

by BrentG on 11/03/2020

Thanks for the fast, efficient service Christopher!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
99 Reviews
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service Rating

Great job

by Patrick Butler on 11/05/2019

Rande Kristianson was my service advisor and was very knowledgeable and pleasant. He keep me informed during my wait as to the progress and status of the service. I appreciate his professionalism and help during the visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Arlington Toyota Service Review

by Arlington Toyota Service Review on 10/20/2019

My service advisor, Michael Sandelin, was outstanding. He was professional, helpful and courteous;

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

excellent service

by Russ on 01/28/2019

Chauncey Andrews was my service consultant and was excellent. Everything went smoothly, easy and wasn't disruptive to my busy work schedule. Thank you.

  • Recommend this dealer? Yes
service Rating

Great

by Chester on 11/15/2018

Chris Rybecky exceeded expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service - Mike Sandelin

by jlmooney on 10/11/2018

Mike Sandelin is and has always been very professional and offered quality service. This time was exceptional. My car broke down, had to be towed, was kept overnight for repairs. Mike assisted me in getting a rental car while the repairs were made. My Highlander was repaired accurately and is now back to the wonderful vehicle I love. Mike has been my Service Rep for many years. I won't let anyone else help me. I highly recommend him.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by Heloman on 09/05/2018

Mike Sandelin at Arlington Toyota is the best service manager that I have had at a Toyota dealership in the 35 years I have owned a Toyota product. He was personable and handled all my questions quickly and knowledgeably. This was my first time using this dealership since I had just recently moved to the Jacksonville FL area. The service for the car was performed more quickly than estimated, so, I was pleased since I had to stay at the dealership until the service was complete. I really appreciated having Mike Sandelin as my service manager, he gave me the confidence that Arlington Toyota is the best dealership to service my 2008 Avalon.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fine service Manager - Mike Sandelin

by nefl_mike on 08/08/2018

Mike Sandelin serviced my truck when it had two tires loosing air. He me got a new tire and patched the other one. Been running fine, with plenty of air, since. I always have him care for my vehicles. The Best!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good kind employees

by Antoine on 05/28/2018

Great employees. The problem continues to exist.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love this dealership

by Monique on 04/30/2018

So far I can't say enough!!!!!!.I love the experience I had when I bought a car and I hate dealerships but now GREAT service as well. Was very easy breezy from start to finish. Derrin Drago was very professional and it was very easy. Thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by nguyenkevin89 on 02/28/2018

Chuancey Andrews was my service advisor. He did an amazing job. He was very accurate on the time, kept in touch with me with updates and even had my car wash! I love going to Arlington Toyota because of Chauncey. A+++++ experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

February 14, 2018 - Saif Albanna

by Tacoma021418 on 02/24/2018

I had a wonderful experience working with Saif, he got me what I wanted and a great deal. Had talked with Saif earlier in the day, he had what I wanted parked up front, waiting for me. Highly recommend Arlington Toyota, be sure to ask for Saif Albanna. Loving my new Toyota Tacoma . . .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Arlington Toyota Review

by kmadd917 on 02/23/2018

Highly recommend this dealership! Knowledgeable Sales Reps and Excellent Service Technicians.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

EXCELLENT SERVICE

by brenda08 on 02/13/2018

I felt so taken care of by Derrin Drago. He listened to my concerns and responded clearly and in a caring way. This mattered to me since it was the end of the day and I was tired. Derrin made the experience a satisfying one.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service!

by Phillygal on 02/11/2018

At Arlington Toyota for my regular Corolla maintenance, I was assisted by Rande Kristensen. He was professional and knowledgeable. Oh, and polite too...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Service with a smile

by SandyToes524 on 02/02/2018

Took car in for oil change at Arlington Toyota! Service center honored my appointment time , was well organized and friendly! Chauncey Andrews (17457) was my advisor and tech was (17722) they were quick and efficient ! Chauncey was eager to answer any question I had about my car! Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service from Mike Sandelin

by NEFL_Mike on 01/23/2018

Always get great service at Arlington Toyota from Mike Sandelin. Had a battery problem, he tested it out, and sent me on my way in under 30 minutes. Quick and efficient.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service

by Duuuuuvaaaal on 01/21/2018

Mike Sandelin went above and beyond to get everything we needed to make a road trip the next day. Thanks so much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service Department

by EdWarren on 01/20/2018

Mike Sandelin and the entire Arlington Toyota Service Dept provide excellent, professional and efficient service. I really appreciate the accurate scheduling, comprehensive explanations of the work to be completed and the completion of the work in the time estimated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

by Happy_camper on 01/20/2018

I called Jason Urmacher to see if I could come by for oil change bec I was going out of town the next day. Despit my not having an appt, he said he will accommodate me. I usually ask for Rande because but he was off that day. However Chris was very helpful and accommodating when I got there. Even better was my bill, with my rewards and coupons together, i was as able to use them towards my bill. Thank you for the taking care of your customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience

by Missjane23 on 10/05/2017

Mr Neal Jones was very professional, courteous, helpful and honest. It made our car buying experience smooth and comfortable. If one is seeking a Great Dealership this is it!!! Also Mr Jared Roach, Business Manager was all the above in assisting with our financial needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service Department

by BigErnieF on 09/26/2017

I have been trading at Arlington Toyota for over ten years, bought four Camrys there, and my primary reason for coming back year after year is the quality of their service department. I have dealt with many of their service consultants over the years and have always found them to be highly qualified and considerate. They always strive to give me the best advise on servicing my car. The latest was on 09/21/2017 for a 45,000 mile service. They were able to work me in on short notice and I had the pleasure of working with Derrin Drago - Service Consultant. He took good care of me, and my car, and had me in & out very quickly. Needless to say, I will be coming back often and I highly recommend Arlington Toyota.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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