Honda of Gainesville
Customer Reviews of Honda of Gainesville
Review type:
Excellent Costumer Service, Nice Facilities
by Oscarhm on 06/05/2016updated 06/13/2016They service was excellent, very professional, and helpful. I started my searching on the web, and communicating via email ,and txts, until I went to the dealer, Michael Stevens, helped me and guide me to the process of getting my new car.… Also Cliff Seabrooks at finance. I am confident I made the right, and the best choice by getting a Honda, at Honda of Gainesville.Car buying in Gainesville FL
by JohnGNVFL on 04/20/2016updated 05/07/2016Great salesperson, Christine Gillman. Easy to deal with sales manager, Matt. Very patient people. Great at explaining items. Will return for service and to purchase next car!John, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Dan Like - General Manager
I drove 30 minutes to get to the dealership and it was well worth the drive
by Linjsim on 03/19/2016updated 03/30/2016I don't think there is one thing I didn't like about my experience. From the moment I walked onto the lot I knew I was in the right place. The staff was very friendly and informative. Especially my sales consultant Christine Gilman, She did… an amazing job going over everything I needed to know. She made me feel very comfortable. I will definitely send my friends and family to Honda of Gainesville in the future.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Sincerely, Dan Like - General Manager
Great Customer Service!
by Quiana_ on 03/16/2016updated 03/30/2016As a female purchasing a new car on my own, I chose Honda of Gainesville because I knew that I could trust the brand. The service was personalized and I felt at home. Ask for Mike Stevens.We cannot thank you enough for your wonderful review of Honda of Gainesville and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Dan Like - General Manager
Excellent services, clean and comfort facility.
by Mayrarosario on 03/10/2016updated 03/19/2016Very good ,staff very polite , good service, and fast definitely the best dealership in Gainesville.thanks Honda for making son dream come trueWe try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Dan Like - General Manager
Awesome car buying experience
by Strunk_j on 01/06/2016updated 01/15/2016From the time I walked in the door I felt welcome. Dean was very nice and made sure what I wanted before showing me a vehicle, he didn't try to put me in something I did not want. Luis helped with not only the financing for my current… vehicle but helped me get the claim on my GAPP policy for my previous vehicle settled because it was totalled. Both went above and beyond and made it a stress free experience!Thank you for writing this fantastic review and congrats on your new car! It is great to hear that Dean and Luis were able to go above and beyond your expectations and provide you with a stress free experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Dan Like - General Manager
Great service, great people.
by JonathanA91 on 12/23/2015updated 12/28/2015This is now the 3rd vehicle we've purchased from Honda of Gainesville and from the first step to the last we are never made to feel pressured or uncomfortable. In fact, it's quite the opposite, it's as if we are dealing with friends. We… will never shop anywhere else.Jonathan, it was a pleasure to read about your third car-buying experience at Honda of Gainesville. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future!Sincerely, Dan Like - General Manager
Best car buying experience to date
by Mary8884 on 12/10/2015updated 12/18/2015Very pleasant ... The best experience I've had to date of buying an automobile .....everyone was helpful and kind very comfortable to deal with .....Thank you so much and congrats on your new car! Its quite an accomplishment to hear that we provided you the best car buying experience ever! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook to stay in the loop with special deals and contests. Sincerely, Dan Like - General Manager
Great saleman!
by Karena61 on 12/04/2015updated 12/16/2015Great salesman, he went out of his way to assist me, came in on his day off..twice! Jesse was very knowledgeable about the Honda I purchased, and very excited about the car.Karen, I am happy to hear that your time spent with Jesse was a pleasing experience. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Sincerely, Dan Like - General Manager
Gainesville Honda Rocks!!
by odyssey_Rick on 12/16/2015The salesman was extremely knowledgeable about vehicles and helped make quality decision. In shot: he was awesome! Also, there was a problem with the radio. The service adviser quickly took care of the problem in no time with a friendly… rapid repair.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Sincerely, Dan Like - General Manager
Excellent Service
by Lulu125 on 08/29/2015The salesperson(Kristen) had a pleasant attitude and took care of my needs and questions. The test drive was great and I appreciate the attention given to me during my visit to the dealership. The finance department (Julio) explained… everything to me and made sure I got the best deal financially. I had a great experience.Lulu, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Honda of Gainesville, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Kristen and Julio were able to show you dedicated and personalized service. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Sincerely, Dan Like - General Manager
Experienced,knowledgeable staff
by gramaura on 07/31/2015updated 08/05/2015We were welcomed when we first arrived and made to feel good throughout our visit. James presented all facts and conditions to us and then waited for our decision. No pressure ever! His knowledge, experience, and personality gave us such… confidence and trust that we were making the right choice in leasing our 2015 Honda Accord from Honda of Gainesville. We love our new car and feel like we have a whole dealership of friends. Thanks to everyone.Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that James was able to provide you with the pressure-free and knowledgeable service that Honda of Gainesville is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dan Like - General Manager
Great Customer Service
by JA_Q on 06/19/2015updated 06/27/2015Chris Irving made it very pleasant & stress free experience on me buying my very first car. He was patient & understanding to my needs, making sure I left your dealership happy & satisfied. He took the time explaining every detail from what… kind car I was looking for to the financing dept. Even John at finance was very patient & allowed me to take my time in making final decisions bout warranty & GAP. Your employees were incredibly awesome that I've recommended friends to see your dealership for their next car purchase. Thank you so muchIt was a pleasure to read about your first buying experience working with Chris. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our team able to provide you with such a pleasant experience. Thank you for taking the time to write this review. We look very forward to seeing you again in the future! Enjoy your new car! Sincerely, Dan Like - General Manager
A Pleasurable Car Buying Experience
by T4222K on 05/21/2015updated 05/29/2015I got a good deal with honest people while experiencing no undue pressure. I have already recommended Honda of Gainesville to my friendsThank you so much for this great review. We try to create a friendly and professional experience for all of our guests and the fact that you are pleased with your visit reflects what we strive to deliver. We appreciate your recommendation and if you need further assistance with your vehicle, please do come back and visit us. Sincerely, Dan Like - General Manager
Best Experience Ever at Honda of Gainesville!
by mgauthier2112 on 05/07/2015updated 05/18/2015The entire sale from the time I walked in the door to the time I left with the vehicle was around 2 1/2 hours. That's pretty fast! I got a fair value on my trade and a great value on the Accord. James Quesenberry knows everything about… the vehicles. The entire process was very transparent . . . no surprises.Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Honda of Gainesville. If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Dan Like - General Manager
No high pressure sales tactics; easy to deal with.
by JudyLee65 on 05/04/2015No high pressure tactics. Dealt with us reasonably, and pleasantly. Explained in detail the abilities & options of the car we purchased, and were reasonable with our trade-in allowance.Thank you for this remarkable feedback, Judy! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to <him/her> and all of us hope to see you again when the time comes to service your new car. Sincerely, Dan Like - General Manager
Great service & professional sales
by Keith_White on 03/06/2015updated 03/17/2015I have been a customer of this dealership since buying a new 1988 CRX Si. I keep returning for excellent service, mostly with David Linville as my sevice advisor. He has advised me on the CRX, a 2002 Civic Si, and a 2013 Fit. I hope he… will continue as my advisor on my newly purchased 2015 Civic Si. Dean Leed was the salesman who sold me the 2013 Fit. He was aware of my liking for Si models, and showed me the 2015 Civic Si when I had brought in my 2002 Si for service. He was very helpful in convincing me trade the 2002 Si for the 2015 Si and being sure I was satisfied. Dean and David are both honest professionals in my opinion. I plan to remain your customer.Thank you for providing us with this wonderful feedback and for your loyalty to our dealership! Our team works hard to keep our customers coming back to Honda of Gainesville and its great to hear of your continued business. David and Dean are wholly devoted to the success of our guests experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Sincerely, Dan Like - General Manager
New Honda Civic 2014 Coupe.
by Sgtjack2004 on 02/28/2015I enjoyed working with Korey Hines in the process of trying to find me a car. He was very helpful and friendly. He also took his time in helping me select the right vehicle for my needs.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Korey was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Dan Like - General Manager
Great experience
by Kwame72 on 01/11/2015updated 01/16/2015I enjoyed the experience with the Courteous team who were also knowledgeable and friendly. I enjoyed the experience and no haggle.We appreciate your kind words. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for continually choosing Honda of Gainesville for your vehicle needs. Sincerely, Dan Like - General Manager
Very pleased customers
by Mirandaquinn on 11/15/2014updated 12/09/2014The people were genuine and the atmosphere was friendly and relaxed and the sale man did not push you but was very helpful. We were even treated to lunch while we waited.Miranda, We truly enjoyed reading your comments and would like to thank you for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the service we provide to meet the most demanding needs of our valued guests. Take care! Sincerely, Dan Like - General Manager
Sales
by Dublingirl on 10/03/2014updated 10/21/2014Our sales rep James was awesome. He was informative, professional, and easy to work with. James has an awesome personality. He is a definite asset to Gainesville Honda.Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! James is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Dan Like - General Manager
Thank you for writing this fantastic review! We're glad to hear that Michael and Cliff were very professional and helpful. It is of utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you again! Sincerely, Dan Like - General Manager
by dealerreply on 06/21/2016