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Customer Reviews of Lexus of Wilmington
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Aaron Pross was awesome!!
by Pat Gallagher on 07/16/2026
I bought a vehicle from Aaron Pross at Lexus of Wilmington. Aaron was fantastic. He was not a high pressure sales person, and he took time to answer all of my questions. I did not feel like he was just trying to sell—he wanted me to get the… vehicle I wanted. I would highly recommend talking to Aaron if you’re looking to buy a car!
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Aaron Pross was awesome!!
by Pat Gallagher on 07/16/2026I bought a vehicle from Aaron Pross at Lexus of Wilmington. Aaron was fantastic. He was not a high pressure sales person, and he took time to answer all of my questions. I did not feel like he was just trying to sell—he wanted me to get the… vehicle I wanted. I would highly recommend talking to Aaron if you’re looking to buy a car!Happy Customer!!
by Kay on 05/30/2026updated 06/08/2026Great customer service and friendly staff. Stu carefully listen and he definitely delivered. I love my car.Go see Troy Mayer!!!
by Mike buchanan on 05/29/2026updated 06/08/2026Great guy & honest! Shortest stint in a dealership!top notch service
by sam on 05/28/2026easy communication with nolin the manager got me in and out fast great addition to the placeExcellent sales process!
by Nicole F on 05/23/2026Luis Cardona and Drew Saksa made the sales process extremely smooth and were very responsive and helpful. I appreciated their transparency and willingness to respond to any questions I had in a timely manner.Alex & Nolan are Superstars at Lexus of Wilmington
by JayHawk on 05/06/2026The service manager Nolan and one of the service advisors Alex helped my family in a big way. I wanted to let them know they are appreciated. Don't hesitate to visit these guys if your Lexus needs service!Fantastic Team
by Maura Festa on 04/25/2026I had a great experience purchasing my vehicle thanks to an amazing team. Troy, my initial salesperson, was kind, patient, and made the process easy from the start. Andre, the manager, truly went above and beyond—working through multiple… scenarios to make the numbers work for me. Luis closed the deal flawlessly, paying attention to every detail, walking me through all the features, and making sure I felt completely comfortable with everything. A big thank you as well to Andrew, the General Manager, for working with Andre to make this happen.Love Lexus of Wilmington!
by Joe on 04/07/2026Great! Thanks to the gentleman that held me and showed me what would fit my budget. And actually listened to the different features I was looking for in a vehicle. Thank you Stu. You're the best!Mandy was wonderful!!!
by Christie on 01/26/2026I highly recommend working with Mandy! She was very knowledgeable and we never felt rushed or pressured into a sale. She’s incredibly friendly and down to earth, which makes a huge difference when making a big decision.Best Sales Consultant Ever ( Troy Mayer)
by Jamie on 01/20/2026Troy Mayer was absolutely wonderful to work with. He was fast, honest, and had my wife and me in and out with no hassle. Troy kept his word, wasn’t pushy at all, and truly worked to get us the best deal possible. He made the entire… experience enjoyable and stress-free. An amazing man and an outstanding car sales consultant—go see Troy if you want a great deal and a great time while getting it!Great Team Work!
by Troy Meyer on 01/12/2026The whole process was done with great teamwork. Andrew M. did his thing with financing and Troy M. was a great sales person along with he entertaining us with his card tricks .Great experience
by SteveP on 11/24/2025We had a great experience buying a used car from Lexus of Wilmington. Troy worked with us on the sale was very helpful. Would recommend buying from Lexus of Wilmington!Great experience, even after hours!
by Parkinson on 07/01/2025I had made an appt at 6 via text message, not knowing that the dealership closed at 6. I was encouraged to come in anyway, even though it was Friday. Michael took care of me. The vehicle I wanted to look at was waiting and we went for a… test drive. The trade in and sale went great and the follow up was better. I was contacted several times by Michael as well as managers following the sale, to make sure my experience was satisfactory.Troy Mayer is a straight shooter, which made the process easier for my purchase. More importantly, however, was his follow-up after the sale. There were a couple of minor issues that had to be resolved by the service dept, and he kept up on them and regularly updated me and checked on the status. Without his involvement (by his initiative, not my urging), I'm sure it would have taken much longer to complete. For your sales and leasing needs, make sure you ask for Troy.
New RX 350h
by Jeff and Steve on 05/04/2025We had a great experience working with our salesperson, JC, and his team at Lexus of Wilmington. They were knowledgeable, attentive, and made the entire process smooth and stress-free. Their professionalism and genuine care for our needs… stood out from the start. I highly recommend them to anyone looking for a top-tier car buying experience.Nate Bowers was exceptional
by Fred on 02/28/2025Nate guided us through our car buying experience and we felt great buying a Lexus.Rob Payson gives excellent service!
by RuthDS on 12/27/2024Service Dept. Rob Payson goes above and beyond expectations every single time my car needed service. He has kept my Lexus on the road for 12 years. It looks & drives like a new car thanks to Rob!Quick and Fast
by J Pitts on 08/27/2024updated 09/03/2024Came in looking for a pre owned vehicle. Anthony E was quick to take me to the pre owned lot and take me for a test drive.
The following reviews are more than two years old. They are not included in the overall rating.
1 review
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by RD on 06/17/2024This dealership is not worthy of even a single star. I ended up getting a car because the car I wanted was discontinued and it was not available anywhere else in driving distance. There were a few attributes to the salesmen (Manager… included) in this showroom. They were always busy doing nothing. And the attitude shown by the staff was like they were doing me a favor in selling the car. It definitely was not like I was paying for a product or signing up for their services. Its a great car. But I had to put up with some characters for a day, whom I hope I don't meet again. BTW, my 2 cents - the Sales manager there, is not fit to be hired as a dog catcher.
About our dealership
Before Delivery can you please have thecamryXLE detailed and the Rims Dirtfreefrom any oils or debreeHand cleaned each please!!! Appriate thaMrENRIQUEZjr
by Yes RudEnriquezjr I work night on 02/23/2026