Kia of Wilmington

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09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
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Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 07:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Kia of Wilmington

5.0
Overall Rating
(67)
Recommend: Yes (65) No (2)
Write a review: Sales | Service
sales Rating

EzekielWakiya*

by EzekielWakiya on 04/23/2018

Drew was very friendly and very helpful. I appreciate all the staff that helped us during our experience. My only complaint would be it was hard to find parking. The location is very small. And the whole process of purchasing the car was very long.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
94 Reviews
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sales Rating

EzekielWakiya*

by EzekielWakiya on 04/23/2018

Drew was very friendly and very helpful. I appreciate all the staff that helped us during our experience. My only complaint would be it was hard to find parking. The location is very small. And the whole process of purchasing the car was very long.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My sons first new car

by Richard297 on 04/12/2018

Friendly fast all the information I needed and more I would have no problem getting another car here Good service good people very clean dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Solid experience

by Pilly4for4 on 04/12/2018

Cant explain but the atmosphere and the people just felt right, didnt feel rushed or like a number, just a solid experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

My Kia Service Experience

by Anita82 on 04/06/2018

My experience from the moment I walked inside Kia Service Dept was great, Al and the Kia Service Dept was awesome.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my Soul

by Melissa_M2 on 04/04/2018

The Salesman and sales manager were very sincere in the process of purchasing the vehicle. I felt comfortable through the whole process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pleased

by hortezhall on 03/29/2018

I was pleased with the service person providing me with information to help me make informed decisions about my vehicle.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

A Pleasant Experience

by Michael366 on 03/28/2018

A very good experience, my salesman Tyler Pini and his Manager were extremely helpful and assisted and took care of all my needs and concerns.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Awesome Experience

by MarkLobo on 03/21/2018

Larry Price was very helpful and did everything to get us the best deal to fit our lifestyle. Everyone we dealt with at the dealership did a great Job. David Stanton explained our payments and finance agreement very well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Kia of Wilmington

by Garry25 on 03/15/2018

Our salesman, Drew Baker, couldn't have been more attentive or helpful. He answered every question and what he didn't know he went and found out. We can speak extremely highly about him!! We left with a new Kia and a new friend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New Car Service

by Monique64 on 03/15/2018

I was acknowledged right away and my issue attended to quickly. The new car had features that were not operating properly. The issue was found and corrected in minimal time.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service in a Pinch

by smithbm on 03/12/2018

It was great my car needed brakes I didn't have an appointment but Mike in Service made a way for my car to be serviced and it is back to running smoothly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience!!

by DannaRh26_ on 03/03/2018

It nice and friendly and my sale rep.Larry Price help make my deal go smoothly!It was a great experience! Love my Kia Rio

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Number 1

by Eugene_Smith on 02/23/2018

Warm, welcoming and personable! Through a long process Drew was pleasant level headed and patient. Won't sell you anything you don't want or need. My kind of place.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent services

by Angelrivera on 02/19/2018

Excellent, this is the best dealer of kia in Wilmington Delaware, all employees are friendly and the attention is fast, I have 4 year with my car and the maintenance they do my car is awesome. thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent service!

by tyvon00 on 02/15/2018

I loved my sales person Drew Baker, I told him what I wanted in a car and what I needed for my loan to have with it. And he made it happened he got me in a brand new car when I was only looking for a used one. I got one better with Gap and brand new warranty. He looked out for me and cared about what kind of car he was putting me in. He helped me set up features and explained the features that the car has to offer. Him, the sales manager, and finance manager all worked together to not have my payments outrageous and where I didn't need to bring any extra then what I told him I had to the table. The experience was just great in flawless it was all done in a day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

DeniseMarie05

by DeniseMarie05 on 02/08/2018

My sales person John K. was very responsive, friendly and truly seemed genuine. He was tremendous in helping me get in the car of my dreams!! The finance guys were just as friendly and helpful!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Fast, Easy and Honest

by JohnHoyt on 02/03/2018

John Kaldas was great and made the buying process very easy. We were very impressed with him. We would definitely recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Demetrius J Archer

by Demetrius40 on 02/01/2018

The people were great, they really worked with me and found what works for me and not just made me feel like a number. I am so greatful for Angie, Nick, Anthony and the Finance Mgr. TheyALL Rule!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Wonderful dealership!

by Kar_Ron1 on 02/01/2018

When we arrived, the vehicle we were interested in was outside in front waiting for us to see it. Everyone at the dealership was SO friendly and helpful, from Angie the person who answered my online inquiries to our salesman Nicholas and David the finance person. We were even introduced to the manager and the personnel in the service department. They truly treated us like visiting royalty. Nicholas was very helpful in explaining everything in the car to me, showing me how it worked and even hooked up my blue tooth and radio stations. It was a very positive experience. We've had some not-so-positive experiences with another dealer we previously used (not a KIA dealer), so this was a welcome change.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

KIA friendly and affordable

by patricia0044 on 01/31/2018

Very knowledgeable sales person, friendly, not pushy. Manager was very willing to work with us and again, didn't feel any pressure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

yalondataylor41

by Yalonda on 01/22/2018

The salesman Drew was VERY helpful and explained everything and I MEAN EVERYTHING to me and other questions I had after I left wasn't a problem for me to contact him and he got right back to me. In all it was a great experience and also I want to thank Angela for making me feel comfortable and welcoming! They have a great team at the Wilmington site! Kudos to you all! Also Toni kept thing fun and a smile on our faces! Thank Guys! Great Job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

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