Delaware Subaru

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8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 5:00 PM

Customer Reviews of Delaware Subaru

5.0
Overall Rating
(44)
Recommend: Yes (44) No (0)
Write a review: Sales | Service
sales Rating

SUPERB CUSTOMER SERVICE

byCarollynn684on 06/13/2018

Melissa McLaughlin's professionalism, courtesy, thoroughness, and complete commitment to excellent customer service made our experience a pleasure. My husband and I feel completely comfortable going back to her with questions about the amazing technology that the Outback offers. She made it clear that she welcomes any and all concerns we have. We can't praise her enough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

73 Reviews
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sales Rating

SUPERB CUSTOMER SERVICE

byCarollynn684on 06/13/2018

Melissa McLaughlin's professionalism, courtesy, thoroughness, and complete commitment to excellent customer service made our experience a pleasure. My husband and I feel completely comfortable going back to her with questions about the amazing technology that the Outback offers. She made it clear that she welcomes any and all concerns we have. We can't praise her enough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New Subaru

byEdwardOIIIon 06/05/2018

Friendly, no pressure and knowledgeable staff. Highly recommend to anyone looking to buy a new Subaru. Love my new Outback.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Jen and Tyler

bycoreyreed112on 06/01/2018

Jen and Tyler made everything as comfortable and easy as possible and we're very accommodating to my needs. Definitely will be back at some point

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2018

bymattpett3on 05/27/2018

I had totaled my vehicle a little over a month ago, and had been looking all over for a replacement car. I have always been an avid car enthusiast and have a few friends that are DIE HARD Subaru fans, so I decided to give them a gander. Upon walking into the dealership I was immediately greeted by Kevin. I went on a test drive, and I knew I was going home with that car that night. Melissa worked up numbers for me, and the rest is history. There was no pressure when dealing with anyone at the dealership. No sleazy gimmicks or games, everything was straight forward and simple. Every person who I spoke with was extremely kind, and helpful. If you are looking for great cars and a helpful team, then I highly recommend Delaware Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Subaru

bySeanSullon 05/15/2018

It was quick and easy. I got the Subaru Impreza I wanted for a good price and without any hassle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Salesman - Great Purchase

bydanielbeck1on 05/09/2018

Our salesman, Jim Colihan, was very knowledgeable and great to work with. He put us in the right car at the right price. It's refreshing to receive such outstanding service. We will definitely be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Subaru Outback purchase at Delaware Subaru

byneuzamorganon 05/03/2018

Gary Dobbins was polite, knowledgeable, friendly and professional from the moment we met him, right through to the final purchase. He spent close to one hour explaining all the features of our new Outback to my wife and me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Delaware Subaru

bydj1andljon 05/02/2018

I had very limited time, and the sales person was very aware. Made the deal very quick without the usual malarkey of having to check numbers with a hidden entity. Actually gave a price better than the number I had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

new car

bynancybryneson 04/09/2018

sales not PUSHY listened to my needs didn't try to push into a higher priced model let me browse at my own pace

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Teeaster

byThomaseasteron 04/07/2018

Melissa was extremely helpful. In fact, all aspects of the purchasing process was effortless. All questions were answered and I appreciated the stressless environment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great First Experience with Subaru! Love my Forester!

byMaryTHapSubaruon 03/31/2018

The test drive was amazing! Drove the Forester on roads I knew well and even tried the back-up camera in the parking lot of a local school! Every person at Subaru was hospitable. Jim managed our time well, worked on getting appraisal of my trade-in while I drove. He explained process clearly. The 0% financing made the deal especially enticing! Jim went over the car's features in detail but also offered to continue the education two or more times in the future. Everything about the experience was comfortable. I felt cared for and treated like a special customer! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

AutoTeam DE Subaru

byClcopelon 03/31/2018

Friendly and courteous staff. Very responsive when I arrived at the dealership. There was not have a lot of waiting around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Service!

byAgkellyon 02/27/2018

The sales people at Delaware Subaru were so friendly and informative. They answered all of my questions and made the entire car buying process enjoyable and exciting.,The sales people at Delaware Subaru were so friendly and informative. They answered all of my questions and made the entire car buying process enjoyable and exciting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Job

byJoseph1943on 02/15/2018

I had an very pleasant experience buying my Forrester at Delaware Subaru. My sales person , Gary Dobbins and the reset of the team Jim Colihan and April Gambacorta were great and made buying a buying a car a very pleasant experience! After a few minutes in the show room, I felt at ease and Gary and Joe made me fell right at home! Gray was very professional a very nice person and did everything to make me feel satisfied with my purchase. When Gary left to price my trade-in ,Jim sat down and continued to fill me in on the car's features and he immediately felt like a friend. Gary , Jim and April work as a very pleasant, experience team. At no time did I feel pressured to buy the car! I have purchased at least 6 new cars over the years from other dealers (4 Subaru from other dealers) and I always felt they were trying to push the sale and I was just another purchase. Not a pleasant experience. not so Delaware Subaru. Toward the end of the sale I met April, she came over and she too made me feel comfortable and ask me if I was comfortable with the sale. A nice sales manager. Iwould have no problem buying another car from this dealership and with tell my freinds.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Melissa McLaughlin and Delaware Subaru

byrjfigueiraon 02/02/2018

My previous experience(s) with Delaware Subaru has been positive. That single point brought me back. Then, the opportunity to meet and work with Melissa McLaughlin (Sales Representative) sealed the deal. Melissa was warm and accommodating, i.e., she really cared about my satisfaction level. As an academic, I would give Melissa and Delaware Subaru an "A+".

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awsome

byMarshbankon 01/20/2018

The atmosphere of the entire dealership is great, especially the staff. Our sales person Jim Colihan was very personable and professional. We left feeling like we got a good deal and made a new friend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

new car

byAlbertamon 01/04/2018

wonderful! I have been working with Jim for several months. He had my white Forester running and ready to go when my husband and I were ready to puchase. love my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

hello subaru

bythemimsteron 12/27/2017

Everything, great friendly people, great service! A pleasure to do business with. Very informative demonstration by Jim Colihan of all the car's features.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Customer Service

byCeciliahon 12/03/2017

Great customer service, especially from Adam and Tanya. Making a weekend appointment was very easy and the work was completely quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Subaru service 12 month regular

byaaronsonon 11/30/2017

Easy to book appt online. Efficient, polite and friendly. Answered all my questions. Gave me a shuttle ride to my class at U Del on Pennsylvania Ave and picked me up afterwards. So easy! Also prepaid service is a good deal. Waiting room has coffee, comfortable chairs with desk arm and free WiFi.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Positive Experience at Delaware Subaru

bypje19801on 11/29/2017

I feel I got a very good deal on the car I purchased. The staff at the dealership was very easy to work with. I wold recommend the Delaware Subaru to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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