Alfano Nissan

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Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Alfano Nissan

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Above & Beyond

byDianewiccaon 12/29/2016

I just bought a Rogue at Alfano's Nissan. Dan L. was so great and got me the car I wanted and also got me the price I needed for my trade in. I would highly recommend this dealership to anyone that is looking to buy a new car. Thank you Diane M.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
18 Reviews
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sales Rating

Above & Beyond

byDianewiccaon 12/29/2016

I just bought a Rogue at Alfano's Nissan. Dan L. was so great and got me the car I wanted and also got me the price I needed for my trade in. I would highly recommend this dealership to anyone that is looking to buy a new car. Thank you Diane M.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Save the xterra

byP_Jameson 04/18/2015

Smooth and easy transaction. Not a lot of pressure. This was not my first dealership I stopped at and the price of trade and new vehicle were much better from the start. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Stress free buying

byMsLindaPon 01/24/2015

I walked in knowing I needed a vehicle, but had no idea what model ( Economy, 4x4, etc ) and was only vaguely familiar with the Nissan brand because my sister recently purchased an Altima. My salesman was sweet, kind, and very patient as he went out in sub-zero temperature to warm up vehicles for me to test drive. He picked me up from work at 10:15 am with a beautiful Maxima, I drove it to the dealership, filled out the initial paperwork, he dropped me back at work, came back at 4:00 and after signing more paperwork at the financing office, the car was officially mine. The whole process was stress free

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very helpful service dept

byjfrink6on 01/22/2015

The person I spoke with was really helpful and nice, and my car was finished a lot faster than I had expected. I was very happy with my overall experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Nissan 2013

byDabond2000on 10/16/2014

Very hospitable. Made sure I was ok in the waiting room as it took longer than expected. Even walked me out to my car. Enjoyed the experience very much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great customer service

bypegharon 09/17/2014

Great customer service. Was given a heads up before the work was done so I knew approximately how much money & time it would take. Was happily surprised when a loose wire was found and it was a lot cheaper and it took less time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Afano Nissan

bydeermancton 09/11/2014

All of the staff were very friendly and helpful. My family and I have purchased 4 vehicles from your dealerships. We wouldn't go anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Go Somewhere Else

byafterhours1on 05/29/2014

They are the biggest [non-permissible content removed]. Don't get scammed like i did. I'm writing this to save you. I wish i had read the reviews on them myself.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

You Have Been Warned

byMarcMarinoon 04/02/2014

They are the type that gave car dealerships such a bad reputation. Underhanded is an understatement

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Buyer Beware!

byjbb0307on 11/24/2013

My family has done business with the Wilson dealership for years. However, when Alfano Nissan took over, the customer service experience was a nightmare. They are great until you get to the paperwork. Then they try to sneak in hidden fees, and the attitude of trying to "push" the car onto the customer is quite apparent. I wasted 6 hours of my time, beginning with a verbal quote on a car for $16,000 and by the time fees, additional "services" and even a $300 "key fee" was added, my base price (NOT including taxes and reg) was almost $20,000! The manager was rude, unprofessional and arrogant. Alfano is an underhanded, sneaky dealership. They even submitted my credit to three different financing companies and, even though I never purchased a vehicle through them, I was denied financing because Alfano submitted a request for a 76 month loan for me - which I never agreed to. I have an excellent credit score and to get a letter of denial based upon Alfano's ridiculous request of such a long term loan only confirms my belief that this dealership is shady. I am happy to report that I chose to do my business with Brass City Hyundai and received a friendly, professional staff who gave me a great deal on a new car. After being completely exhausted and frustrated with my car shopping experience at Alfano, Brass City restored my faith in the automobile industry. Buyer Beware with Alfano! They will promise you the world until you get to the paperwork. If you purchase a vehicle from them, please read every line carefully and question everything, because they will include charges that you are not aware of or did not agree to. I am not the only one who has had a horrible experience, and lucky for me I never signed on the dotted line with them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Awful awful awful

bydtp1987on 06/10/2013

I went here with no plan of buying anything. Just inquisitive at a particular car. The salesman gave me a very good deal, and I went home thinking I got a steal. But since then, I have had NOTHING but problems. Have received no bills after 4 months, awful customer service, and not a bit of concern from the dealership. Seems to me once they got the sale, they cared less about keeping me happy. I've had all kinds of issues with my account, and I have tried calling the dealership many times. Never do I get returned phone calls. Just emails totally ignoring my problems. I am so disgusted with myself for buying a car here. Don't make the same mistake as me! I have been lied to, completely misled and basically flat out abandoned. And this was only the beginning of my issues....

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Great Experience

bytvfd22on 05/18/2011

Dealership was very upfront and honest about the vehicle, pricing, and other available options. Salesman was also willing to add a couple of options to the vehicle without raising the bottom line, which was a huge plus. Would definitely recommed Wilson's for their next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience, I would recommend to anyone :)

bymplsolutionson 04/25/2011

Do not hesitate. I worked with David in sales and Dennis in finance and they provided an exceptional experience. I've bought 5 new vehicles so far, and this was the best experience yet. No hassle, good pricing, perfect vehicle exactly as I asked for it, and all done in a matter of a couple days. The vehicle was explained professionally to me and I was left with no questions at all. I would recommend anyone without hesitation. I also plan to use them for service. Yes, its a small place - but i've found that's where you get the best service. A+ thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very Pleased

bymattp3on 01/31/2011

I've owned Hondas / Acuras for 25 years so it was with some anxiety that I considered Nissan. This dealership made for a very easy transition. I Just bought a new Frontier. I don't have a lot of time and a significant portion of the transaction was accomplished over the phone. I knew that my trade in was in good condition and I was prepared to either haggle or be disappointed and on their first shot, they offered me what I was asking. They also did a great deal on the price of the truck itself and that taken together with the rebate Nissan was offering, made for a relatively painless purchase. The closing was as well straightforward and actually very "low pressure." The salesman, Dave, was excellent and knew his product very well. He took me through my immaculately prepared new purchase and I left there 24 hours after first contacting him about the potential purchase. Overall a very good initial experience. I'm looking forward to the service department being as easy to work with as the sales staff. Overall I would recommend this dealership to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My New Car!!

byshelleyb2on 11/09/2010

I bought my car about a year or so ago from Wilson Nissan. The sales department and Joe Zappia and business manager Dennis Scarmella were a great help . I love my new car. I have been there numerous times for service, Michelle and Dave are fantastic. All I can say is that I would reccommend all my friends and family to Wilson Nissan. Thanks for the great service guys!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome car buying experience

byctseanon 10/01/2010

After looking at several cars, I decided upon a Nissan Murano. I had test driven the Murano and done all of my research online before proceeding into the purchasing stage. I used Nissan's site to locate the car I wanted with my features and color. That search narrowed down to five dealers within an hour drive of me. I visited all five dealers and asked each dealer for their best price on the car and my trade in. I told each dealer I wasn't going to negotiate or price shop and would keep their numbers confidential between us. I did advise each dealership I was using KBB, Edmunds, and AAA as reference. I was trying this new tact because my past experiences purchasing Nissans from other dealers were quite unpleasant. Coincidentally Wilson Nissan was my last dealership visit so I had a lot to compare them to. David Krygier (sales consultant), Joe Zappia (Sales Manger), and Dennis Scarmella (Finance Manger) were all aces to deal with. The experience from the minute I walked in was very casual and not the high pressure sales environment one normally has to deal with. Dave was attentive and ensured everything met or exceeded my expectations throughout the process. Joe was engaging and spoke directly with me unlike many of the other sales manager who will only speak to your through your sales rep with the constant back and forth. Dennis offered to crunch some finance numbers for me even though I had already secured my financing. He saved me another 1/2 of a percentage point. This experience has been quite eye opening for me. There are dealerships I visited that I will never step foot in again not matter what the price is. If you enjoy the car buying process, the negotiation, games and hassle that comes along with buying a new car you can go just about anywhere. If you are looking for a good deal, great people to work with, being treated with honesty and respect, then I strongly encourage you to visit Wilson Nissan. Wilson Nissan has won me over as a huge fan. I will definitely give them the opportunity to win my business in the future and encourage you to do the same.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service!!

bypammypoo1on 09/17/2010

They are great at Wilson they really helped me when I was in a pinch. They sent out a mechanic to where I was to plug my tire. I think they are great. I hope that you feel the same way about them.

  • Recommend this dealer? Yes
sales Rating

Buying my 2010 Frontier

bychfon 09/14/2010

I had an excellant experience buying my new Nissan Frontier. I was greeted politely, asked what I wanted and then things got better. There was absolutely no pressure selling, I was listened to and my questions were answered. No razz-ma-tazz, just plain politeness and sincerity. My salesman, Ken Wald, was the epitome of professionalism.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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