Riley Mazda

Today 09:00 AM - 06:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 07:00 PM
Tuesday
09:00 AM - 06:00 PM
Wednesday
09:00 AM - 07:00 PM
Thursday
09:00 AM - 06:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:30 AM - 05:00 PM

Customer Reviews of Riley Mazda

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Great car, good price, pleasant experience

by Geraldine9 on 08/31/2016

Just picked up my new Mazda CX-5 from Rileys. Dennis worked closely with me to give me a car with the features I wanted – and when it came to the financing, something I was totally unfamiliar with, very patiently and clearly answered all my questions. I was confident that I got a good deal. And finally -- explaining the dashboard and all the technical goodies I just bought. Dennis took me through the whole dashboard and controls, even set up my phone with the Bluetooth, and would not let me drive away until he was sure I was comfortable behind the wheel. So, I got the car I wanted with financing I could afford and no hassles. Thank you, Dennis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
4 Reviews
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sales Rating

Great car, good price, pleasant experience

by Geraldine9 on 08/31/2016

Just picked up my new Mazda CX-5 from Rileys. Dennis worked closely with me to give me a car with the features I wanted – and when it came to the financing, something I was totally unfamiliar with, very patiently and clearly answered all my questions. I was confident that I got a good deal. And finally -- explaining the dashboard and all the technical goodies I just bought. Dennis took me through the whole dashboard and controls, even set up my phone with the Bluetooth, and would not let me drive away until he was sure I was comfortable behind the wheel. So, I got the car I wanted with financing I could afford and no hassles. Thank you, Dennis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Better than I could have imagined

by chefjeff2 on 04/08/2016

What a wonderful experience. I started off emailing Dennis, and then we spoke on the phone. He even said he'd come in on his day off if I was sure I wanted the car - talk about great service! I decided to come another day instead and when I offered to come down there in an Uber, he told me that wasn't happening and he'd pick me up. Amazing. The price was great, and the process was simple and straightforward. Dennis helped me to be in and out of there in a day, which was phenomenal. He was very professional and was happy to answer all my questions. I love my new Mazda. I was actually dreading going to the dealership after hearing what happened at other places, but it is pretty clear that they've never been to Riley Mazda. I can't recommend that place enough. If you're considering going there, stop considering and just go. Ask for Dennis White - you'll be glad you did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Worst dealership experience

by brian264 on 02/20/2016

I would give a negative rating if I could. Beware people! Never had a more disappointing sales experience! My car sales person Fatos was rude and full of attitude. Why would anyone even put such a person in the front office? And guess what.. he's their Master Sales Consultant! Riley is the only Mazda dealership in the vicinity, and I guess this has got into their head. They couldn't care about customers any less. They are never certain about their inventory, and never meet the promised deadline to deliver. They get customers only because of their pricing. As I mentioned, we don't have a lot of options around Stamford and so my friend went there and had a horrible car buying experience as well! They couldn't get a car for him in time because of which the deal went over to the next month after which on the delivery day they even refused to honor a discount they'd given him saying that the offer was not valid this month. All this on the delivery day and as if it was his fault if they couldn't locate a car in time. They told they'd give me a referral bonus of $50 (which is [non-permissible content removed] I know), but they didn't honor that too! Like seriously.. saving 50 bucks?? I would highly recommend you to go somewhere else, and stay away from these [non-permissible content removed] if you want anything close to a satisfying car experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

New Mazda3 5 door

by carl999 on 07/10/2013

Riley's employees were all pleasant and helpful. My salesman was very knowledgeable. They delivered my car on time and the price was reasonable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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