Mazda of Milford

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Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Mazda of Milford

4.8
Overall Rating
(25)
Recommend: Yes (14) No (0)
Write a review: Sales | Service
sales Rating

Outstanding

by Lynvarandas on 09/03/2016

Big Smitty was my salesman and i have to say he made the whole experience wonderful! He worked hard to get me the best deal and his great personality really put me at ease ! I feel he went above and beyond to help me out and I would def do business with him again! He's a great asset to Milford Mazda!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
25 Reviews
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sales Rating

My purchasing experience

by Valleyabes on 08/23/2017

I had a great experience at Connecticut's own Mazda. The salesman and sales staff made me feel very comfortable when purchasing my Mazda 3. They were friendly and informative. I would definitely recommend this dealership to my family and friends. I also love my car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

I love Connecticut's Own Volvo

by Volvodriver8 on 08/03/2017

When I took my vehicle in for Service, they knew I was waiting for it. They put extra guys on the job so it would be done earlier than anticipated. They also offered me a vehicle. Every time is a good experience. They treat me like family. I can't wait to buy an electric vehicle from them. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Safety recall

by Robert6344 on 06/10/2017

Good service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Immediate service, really grateful

by Macphoto526 on 03/25/2017

Dan helped bring my co-5 in right away, had a full diagnostic and fixed my center compartment in under an hour as a walking appt. Fantastic!! Bobby Johnson

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very satisfied.

by ginger1941 on 02/23/2017

Performed the work that I was there fore. Both Dan and Mike were very personable and knowledgeable in describing the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service trip!

by Mazdafamily on 02/15/2017

Although it was my first service on the vehicle and it was covered by the dealership as part of the agreement of buying the vehicle the process was a breeze. Dropped my car off, took a beautiful loaner, went back at lunch and picked up my nice clean car. I hope they continue to be this good...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very professional

by ear1968 on 02/07/2017

Good service , I'm a Mazda user since 2012 and always take my cars to Milford dealer because Dan and Mike are very professional and always go beyond my expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding

by Lynvarandas on 09/03/2016

Big Smitty was my salesman and i have to say he made the whole experience wonderful! He worked hard to get me the best deal and his great personality really put me at ease ! I feel he went above and beyond to help me out and I would def do business with him again! He's a great asset to Milford Mazda!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Oil change and two recalls

by Jonobile on 08/20/2016

First time i bought this car in for oil change and was happy with work done and rep told me what else needed to be done a vehicle. Very satisfied

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Paula Tillert

by Tillert on 08/18/2016

Everyone at Mazda of Milford is so courteous and helpful. Workmanship is great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Level of service is excellent

by GSFairfield on 06/26/2016

The service performed was on time and quoted accurately but what was even better was the care and concern for customer satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great job

by dawu7779 on 06/16/2016

Had a recall on my wife's car and they fit me in ASAP. Gave me a ride home and called me when it was ready. Had them service the transfer case while they were at it. Great job !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

McMillan Mazda 3

by Mac_985SPC on 03/14/2016

It was a very pleasant experience and they actually fixed my issue with flickering headlights when you use the brake, which was a known issue. It is good to be driving without the headlights like that. Very timely service and polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Smooth Transaction - Salesman Julian Gangemi

by Skidadct on 02/09/2016

I recently purchased a car from Mazda of Milford through salesman Julian Gangemi. The transaction was very smooth with no haggling or gimmicks. He did not try to persuade me into buying more. Honest man and I appreciate the work he did to make car buying a great experience. Ed H.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Rude lowballers

by JimDaBomb on 09/29/2015

I stopped by earlier in the day to see if they had a car that was listed online. I made an appointment to come back later and when I arrived I had to wait for the salesman. After about an hour they had appraised my trade and offered me $4-5,000 less than two other dealers had and when I mentioned it and that their offer wasn't fair the salesman was rude about it and tried to tell me that the other dealers were using tactics to offer me better deals. Another salesman also joked that another customer with a car similar to mine but two years older was "crazy to think he'd get what he was expecting for it" which was a completely reasonable price.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Julian was the reason I chose Mazda of Milford

by Bonny22 on 07/26/2015

While I was car searching I narrowed it down between two dealerships. I ulyinately decided to go with Mazda of Milford. Julian contacted me via email. The other dealers offer was slightly better but the excitement he had for the CX-5 was great. He has a personal experience with it because he drives it as well. H broke everything down and ultimately it wasn't the price of the car that sealed the deal, it was Julian.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent Service

by ladyjade on 07/13/2015

Service was done as quoted and on time. No complaints at all. Dan was informative on what would be done and was very pleasant. I would recommend their service department very highly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy Purchase

by LCuoco on 05/29/2015

We purchased a new 2015 Mazda3iGT. Dealership and salesmen - "Big Smitty" - were great to work with. I would definitely purchase a car from them again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good

by bhkreter on 05/19/2015

Good service. Lack luster waiting room and the parking lot being so tight is a turn off. I am reversing and maneuvering around brand new cards and other drivers. Not great.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Just Incredible

by Tim2246 on 05/14/2015

I purchased my first new car ever from this dealership, a 2015 Mazda CX9. I was a very Skeptical since I had almost got burned the day before at Oldsaybrook Mazda. Julian was awesome he did everything he said he would fully loaded out the door and the same price Oldsaybrook wanted to charge only theirs didn't have any options on it "$4000.00 worth of Options" I found the entire staff from the salesman "Julian" to the business manager "Larry" to be very customer oriented,Larry is a dollar man plain and simple he deals with the lenders and makes it happen no questions no games very direct and no hidden BS. They are friendly and easy to work with. Everything was done over the Phone I simply walked in signed the papers called my insurance and drove out in one hour tops. Absolutely Painless I am so happy and satisfied. And Julian I can't talk highly enough Just no bs straight forward,Friendly,personal, just all around awesome with out the salesman gimmicks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

by Zoomzoom2014 on 04/29/2015

Was in and out in 40 minutes

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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