Connecticut's Own Volvo Cars

Today 8:00 AM - 8:00 PM
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Connecticut's Own Volvo Cars

5.0
Overall Rating
(10)
Recommend: Yes (10) No (0)
Write a review: Sales | Service
sales Rating

Simple

bySarahon 09/27/2018

The staff was very friendly and very accommodating. They were very understanding about my lack of solid numbers for them since my car had just been totaled. They were very honest about prices and helped me find what would work best for me.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
18 Reviews
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service Rating

Great service

byCathyon 10/03/2018

Great service. Always professional and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Simple

bySarahon 09/27/2018

The staff was very friendly and very accommodating. They were very understanding about my lack of solid numbers for them since my car had just been totaled. They were very honest about prices and helped me find what would work best for me.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great job!

byLeslieon 08/30/2018

Everything was done quickly and efficiently.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

byOJHon 08/27/2018

Good service as usual from Mazda of Milford. Mike and his team are the best

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Job -- As Usual

byAbbaon 08/23/2018

We have our 2017 Mazda 6 serviced by the book. You did what needed to be done. You were ready for the car as per my appointment, the service took the time I was told it would take. Loved the complementary wash and vacuum. And also enjoy the free WiFi.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Friendly Service

byAndrewon 08/05/2018

An oil change and a few minor fixes all taken care of with the minimum of fuss and quick efficient work, they even threw in a free car wash as well -outstanding service from an outstanding dealership

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My Mazda 6

byPTon 07/26/2018

Love this place. Excellent work and staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2018 Mazda CX-9 Purchase

byDaveon 07/20/2018

The vehicle I wanted was not in stock. The salesman obtained what I wanted in a few days.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car buying

byGfarr11on 06/05/2018

Our salesman Gary was very helpful, friendly and knowledgeable, it made the whole car buying experience simple and fun.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My Mazda 6

byTillerton 07/28/2017

Connecticut's Own Volvo Mazda is a great place! Everyone is friendly and the work performed is very good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

santa fe

byguarionexon 10/31/2015

very friendly and courteous place to do business, I bought a used vehicle at a very good price, I was impressed by the friendliness of the sales person, when I drove the car out of the lot, was ready to go, thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent Service

byPemayeron 10/21/2015

As always, the Service Department did an outstanding job with the recent service on our XC 60. They are totally professional and display the highest quality of customer service. It is a pleasure to do business with you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

excellent service in Milford, CT

bywildbill37xon 02/17/2015

Ms. Sharon Hayes explained the components of the service and encouraged the use of a couple coupons I had received. She was knowledgable and enthusiastic and made the process easy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy Camper

bySonny1947on 01/30/2015

Although I don't drive a camper, the phrase works for me. I always receive the best service advice from the reps and my S80 is still the best car I've owned and they keep it that way. Volvo parts are always expensive but so are most other car brands. My wife's XC60 is also kept running like a top.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

purchase od new 2014 volvo s60 t6r

bydrenzeron 01/09/2015

excellent experience for 2nd purchase of s60 volvo in 3 yrs. professional salesman, very informative

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Stay away, poor service

byCTDave005on 08/16/2014

I want to give this place negative stars. The Volvo service department is terrible at best. I went here to have a code cleared from my 07' S40 due to my own doing. Just to get the code removed the service adviser Colin wanted to charge me the full diagnostic fee. I got the general manager involved and he was not helpful a bit. The customer service is completely lacking in the place. The general manager is arrogant and the service adviser seems laid back and disinterested. I will not be returning for any service. I'll go out my way rather than keep this place in business. I'm interested to see how long they last.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

This is why Dealerships have bad reputations...

bycoimbragirlon 07/09/2011

I went in for an engine check light on and was told that someone would look at it and I would be there about hour and a half. Given that there were only 2 other people waiting before me I didn't understand why it would take so long just to look at what the problem was. Its not like they were fixing anything yet. After 2 and a half hours, I was told that I would "maybe" need a new gas cap that sometimes from all the turning its got wear and tear, etc. Ok, got that. Then they offered me a FREE multi-inspection so they can look over my car - 2009 Mazda 3. They told me that I needed front and rear brakes and also a transmission flush because it was "so black." So 2 and a half hours later and a grand total of $850!! I had just had my transmission fluid flushed on June 7, 2011....exactly one month ago at Valvoline. I called there to confirm that this is the service that they did and it was correct. (Btw, transmission flush at the dealer...$199.95, at Valvoline...$134.99). As for my brakes, my Dad had just checked them over the holiday weekend so those were good too. So I go in for a check engine light and I get hit with a laundry list totaling $850 but all I need is a new gas cap which is what....$15-$20 tops? Nice...real nice. Its situations like these that dealerships get a bad name for themselves. They probably saw me as a dumb young girl who didn't know anything about cars. So they felt it was ok to take advantage of me. And oh yeah....they charged me $103 at the end for checking over my car...you know turning off that sensor for "check engine"...so much for that FREE multi inspection they mentioned when I walked in. This just goes to prove that its best to go to a smaller trusted service center than the big name dealerships that just want to keep taking advantage of people to make a buck. I would highly NOT recommend this dealer for any of your service needs.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

never again

byal61on 06/08/2011

Never again will I buy a used car. I guess I expected this dealership would go over the car with a fine toothed comb before putting it on the lot for sale, especially since it was previously a lease vehicle. The small details were not addressed, and I paid full asking price for the car. After I got home and really inspected the car I found some small things I wanted fixed. When I asked them if they would do the small repairs they refused and said I should've noticed them before. I'm talking SMALL things, like a couple of holes in the drivers seat, a gouge out of the glove box door, unsightly touch up job on the bumper, and a second key. The car wasn't even detailed before I picked it up. He made me feel like I should be happy to have paid so little for the car, which was over $22,000, and he did the best he could for me. I've bought plenty of cars before and the dealer has always addressed any small issue I may have had and fixed it at no cost to me. It is very hard to get in touch with anyone who has authority there also. I suppose I just wasn't a well educated consumer on this. I assumed that any Volvo dealer would take pride in the high end cars they sell and want to make the customer happy. I was wrong. Never again will I go to this dealership for a car.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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