Litchfield Ford
Customer Reviews of Litchfield Ford
Unbelievable Service and Knowledge
byon 03/22/2016
The friendliness of all the staff was much appreciated and a welcomed surprise.. The knowledge that my sales rep. Dan Rodriguez shared was incredible. Jeff Campbell in finance made my purchase painless. Luv Luv Luv you guys!!!!!
Pressure free buying
byon 06/15/2015
The salesman and the finance guy were very helpful and made the purchase smooth and painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Was knowingly sold a lemon
byon 04/05/2014
I bought a Passat from them. They knew it had a transmission problem, did not disclose it to me, had it repaired well enough to sell it and now my transmission is shot and needs to be replaced. This was absolutely a pre-existing problem that they should make good on. I have only had the car for 6 months, it only has 65K on it, and they won't do a thing for me. Nice. I too am looking into a law suit, started a blog, going to news 8, and will tell the entire horse industry, in New England about this story. This car is now parked, I have payments to make on this car. I have an 8 year old child and a job...need a car. Pleaded with them to help and got a big N.O.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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