Lia Volkswagen of Enfield
Customer Reviews of Lia Volkswagen of Enfield
Review type:
VW Jetta purchase
VW Jetta purchase
by Alex Sirni on 12/13/2025The Lia VW dealer is a very friendly customer service site with professional and accountable people who cares, truly, about customers. In all of my experiences they have confirmed their standards (high) in customer satisfaction. Keri… Kazalis is one of the best sales person I have met as a VW customer around the globe, Europe included.Alex, Thank you for this exceptional review and for your continued loyalty to Lia Volkswagen. We are truly honored that our team consistently meets your high expectations for friendly, professional, and genuinely caring service. Keri Kazalis takes great pride in delivering the outstanding customer experience you described, and we are delighted that she stands out even among your global Volkswagen experiences. Your kind words have been shared directly with Keri and our management team. We sincerely appreciate your trust and look forward to serving you for many years and many happy miles ahead.
Best new car buying experience was with Lia of Enfield
by Scott Choiniere on 12/02/2025updated 12/10/2025Keri was amazing! She was so inviting and personable, making my son‘s first new car experience as good as it gets! This was the best car buying experience we have ever had!! The whole Lia Staff was great! I would recommend 100%.Scott, We’re delighted to hear that Keri made your son’s first new car purchase a welcoming and memorable experience. It’s great to know the entire Lia team contributed to making this your best car-buying experience yet. We truly appreciate your recommendation.
Friendly
by Bonnie Moynahan on 11/09/2025From sales to service, this is the place to go. Everyone is friendly. My salesman, Tony Reynolds, has helped me with my last several volkswagons. I have been with VW since 2001.Thank you for your positive review, Bonnie! We are overjoyed that Tony consistently provides you with the A+ service that you deserve. It is an honor to have earned your confidence and loyalty and we wish you the safest of travels until we meet again.
Anthony Reynolds is the man!
by Rob G on 09/17/2025I had an excellent experience working with Anthony Reynolds. He made the entire process of selling my 2019 VW Arteon and getting into a 2021 Nissan Murano smooth and stress-free. He was professional, honest, and went above and beyond to… make sure I got a great deal. I really appreciate his knowledge and straightforward approach. I’d highly recommend him to anyone looking to buy or sell their car.Rob, thanks for giving us the highlights of your dealership experience with Anthony! We're delighted he was dedicated to your complete satisfaction. Congrats on the new Nissan Murano! Best wishes for pleasant travels, from the whole team at Lia VW.
Nice n easy
by Chris on 07/13/2025Thank you Anthony Reynolds, the price was already very competitive and the process was straight forward. Anthony was down to earth but professional and made everything quick and easy. Thanks againHi, Chris! Thanks for making our day with your terrific feedback on this transaction. We're delighted Anthony made everything easy for you. We wish you all the best in your travels this summer, from everyone at Lia VW!
Excellent
by Lamar Caldwell Jr on 05/24/2025Anthony Renolds was courteous and knowledgeable. He did an outstanding job of explaining everything. He also got us in and out in a timely fashion.Lamar, thanks for telling us how pleasant and stress-free your experience was with Anthony's support and diligence. He's amazing, and we appreciate your kind words. Please visit us again some day!
Big review
by GJR on 04/04/2025Friendly, knowledgeable service.We're glad our service team made your day a little easier by being thoughtful and efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Atlas Cross Sport
by TG on 01/19/2025Devan Petit was great through the whole process. cant say enough about him. Good experience at Lia Volkswagen.TG, thank you for taking a moment to share positive feedback on Devan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
It’s all about people
by Fara mahrehmand on 01/15/2025Everyone is very professional and courteousFara, we sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or VW needs. Safe travels until we meet again!
Best Volkswagen Dealership
by Jeanie on 11/19/2024Everyone at this location is very helpful, pleasant, and compassionate. If there’s anything you ever need, just ask Devon.Jeanie, we're delighted Devan is someone you can count on for a reliable and supportive dealership experience! Thank you for your awesome feedback. Best wishes for pleasant travels this holiday season!
A+
by Jonathon Jasak on 10/10/2024Tony was great and very knowledgeable.Jonathon, we're thrilled you enjoyed a pleasant and supportive buying experience with Tony, and we appreciate your fantastic feedback. We wish many happy autumn travels to you, from all of us at Lia VW!
Wonderful service!
by M Hurteau on 09/05/2024We worked with Bill Aitchison at Lia VW and we could not be happier with the service. He was kind and friendly and helped in absolutely any way he could. Insurance and financing was handled so painlessly and we are so grateful! Will… definitely be going back to this dealership in the future!Nothing means more to us than your satisfaction, so thank you for your awesome review of Bill! We're pleased Bill did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new car!
My family bought/leased 8 cars from Tony at Lia VW
by Rob Koehler on 08/06/2024updated 08/16/2024My family and I have had the pleasure of working with Tony for over a decade, during which we have leased and bought six cars from him. Each experience has been nothing short of outstanding. Tony's professionalism, knowledge, and genuine… care for his customers set him apart from others in the industry. From our first interaction, Tony has always been informative and helpful, ensuring we understand all our options and feel confident in our decisions. He takes the time to listen to our needs and preferences, guiding us to the perfect vehicle every time. His ability to explain the features and benefits of each car, along with his transparent approach to pricing, makes the entire process smooth and stress-free. What truly stands out about Tony is his consistency. Regardless of whether we were leasing our first car or buying our sixth, Tony's level of dedication and service has never wavered. He treats us like family, and it's clear he genuinely cares about his customers' satisfaction. If you're looking for a reliable, knowledgeable, and personable car salesman, look no further than Tony. He has earned our trust and loyalty, and we highly recommend him to anyone in need of a new vehicle. Thank you, Tony, for making every car purchase a wonderful experience!Rob, we're so happy Tony is someone your family can trust whenever you're looking for something new. Thank you for your awesome review! We wish you many pleasant travels, from everyone here at Lia VW.
Rodney and Matthew went above and beyond
by RadSurfer on 02/29/2024Got it done on a short time frame with zero issues. Super smooth process and great car!Thanks for the 5-star review, RadSurfer! We're delighted our team provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new car! We wish you all the best in your upcoming journeys, from everyone at Lia VW!
Have been happy with the service here for a long time.
by Why on 02/21/2024Have been very happy with the service here for a long time. Definitely better than at Belise Ford. They are however also very expensive, so be ready for that. On the other hand it's unlikely that you will have to come back because of the… same problem. Andre Green and the others work hard to make sure things get done right.Thank you for recognizing Andre's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Andre and the Lia VW team may serve you.
Excellent service
by Meg G on 08/27/2023I came in with a problematic tire. Turned out to be an embedded screw. I was in and out within a half hour. And was charged nothing. Excellent service Jason Farwell!Thank you for sharing your experience with us, Meg! We're so happy Jason handled your problem tire with a sense of urgency, and returned you safely to the road in no time. We wish you the safest of travels until we may be of service to you again!
Fixed up
by Chance on 07/31/2023Car was fixed in an affordable and timely mannerHi, Chance! Thank you for sharing your 5-star review of this service visit. We're glad our team handled your car's needs efficiently, and returned you safely to the road in a timely manner. We hope you'll continue to choose Lia VW for all your automotive needs!
Better than the rest!
by Joy on 07/21/2023They do a great job. Jason Farwell offers good customer service. They kept my wait time to a minimum, performed the 70k mile service, and charged exactly what was expected. I’ve been to other VW dealerships in the area & these guys are… better than the rest.Thanks so much for your fantastic feedback, Joy! We sincerely appreciate your ongoing business, and we're happy Jason has always provided you with exceptional service. We wish you the safest of travels until we may of assistance to you again!
Repeat Customer
by Louis on 06/27/2023Lia Volkswagen has been great to deal with over the last ten years and Keri Kazalis has been with us throughout as we purchased 3 Passat Sedans. She is friendly, professional and always willing to do everything in her power to look after… her customer’s needs. Another great experience for our family and we’ll be back again the next time we need a vehicle!Louis, thank you tremendously for your years of loyalty, and for your thoughtful feedback on Keri, your favorite sales consultant. We're absolutely delighted she continues to make your buying experiences accommodating. We wish you lots of pleasant travels this summer, from all of us at Lia VW!
Really cool VW Jetta sport
by L E Circeo on 06/05/2023I am very pleased with the car and the salesperson, Kyriaki Kazalis. The car is sporty looking and fun to drive. Kyriaki was super helpful and knowledgeable, great to work with.Thanks for the stellar review of Keri and your sporty new Jetta! We're thrilled you're loving it and that you enjoyed a fantastic buying experience with Keri's support. Best wishes for amazing travels in your future, from everyone at Lia VW!
Fantastic Service
by Jazz Conboy on 05/04/2023I worked with Anthony Reynolds and he made the entire process so smooth and easy. It was a great experience and I highly recommend working with himFantastic! Thanks for letting us know how satisfied you were with Anthony's assistance. We're absolutely delighted you enjoyed a seamless experience. We wish you so much happiness on the road that lies ahead, from all of us at Lia VW!
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Taos
Alex, Thank you for this exceptional review and for your continued loyalty to Lia Volkswagen. We are truly honored that our team consistently meets your high expectations for friendly, professional, and genuinely caring service. Keri Kazalis takes great pride in delivering the outstanding customer experience you described, and we are delighted that she stands out even among your global Volkswagen experiences. Your kind words have been shared directly with Keri and our management team. We sincerely appreciate your trust and look forward to serving you for many years and many happy miles ahead.
by Lia Volkswagen Enfield on 12/17/2025