Stephen Cadillac

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
11:00 AM - 04:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Stephen Cadillac

2.5
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
3 Reviews
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service Rating

Dangerous tire Replacement

byJtattersallon 12/03/2017

I've been to this dealer about 10 times and 9 out of them have been bad experiences the reason I do Go back have to do with good pricing but is last experience solidifies how terrible the work it. I brought my SRX in for a complete tire replacement. On the highway the car shook so bad people were waving to pull over. Because I have a family with 2 little children I called the very next day and demanded someone pick up the car and figure out why it was shaking so bad. Turns out there was some sort of extra screw? Now with 2 little ones I cannot rely on good work to my car and will definitely not be back

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Cadillac

byKevden1on 10/12/2017

Very good no problems friendly staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My Vehicle Repair Satisfaction

bythunderbolt4on 02/25/2014

Last year in May 2013. I had to have major repairs done on my 2006 Buick Lacrosse. The repair bill was quite high. Don B., the service manager was very helpful and was a very thorough professional. He explained everything that was done to my car in a manner that I could understand. Don and his entire staff was very courteous and professional. I will highly recommend Don and his staff very eagerly. Don is a great credit to Stephen Auto Mall.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership

Stephen Cadillac has a full lineup of new and used vehicles to offer to its Bristol customers. Our staff will make sure that your car-buying experience is pleasant and hassle-free. The easy financing options that we are offering will help you purchase your dream vehicle effortlessly. Hartford Cadillac drivers, you can also take a look at our service, parts, accessories, and tires department to keep your vehicle running in good condition. Check out the driving directions to Stephen Cadillac to visit us and learn more about our dealership!

Google Map
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop