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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Today 09:00 AM - 08:00 PM

Customer Reviews of Larry H. Miller Chrysler Dodge Jeep Ram 104th

Review type:

Overall rating

1.5
1.5 out of 5 stars

(8 reviews)


Customer recommendations:

Yes (1)|No (7)

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The following reviews are more than two years old. They are not included in the overall rating.
252 reviews
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  • It's a Jeep thing! 🚙🌄

    5 out of 5 starsby 19NewBalanceJeepDad61 on 01/31/2020

    If you want to have a rocking experience and value your car buying experience, look no further than the Larry H. Miller dealership! I bought my very first Jeep last year, right before Thanksgiving, and boy am I THANKFUL too! My Cherokee Trailhawk can do pretty much anything I ask of it every time I take it off-roads... (now if only I could get my wife to quit sneaking off with it for weekend grocery/shopping trips, then I'd be 100% satisfied, *laughs* 😄)! Do yourself the biggest favor and go talk to the sales assistant named Jeff. This young man had a fine attitude, very knowledgeable, and he was even able to show me all the individual differences between the Limited and Trailhawk models, which made me change my mind after I thought I had it all figured out after browsing online... He'll go out of his way to assist you in your buying experience and he wants to get the best deal he can for you because he's not selling you just 1 vehicle, but all your family's future vehicle purchases too. He could be a part-time comedian too, don't ever let him try to start telling you the story about his nephew and "the cranberry sauce"— you'll be howling in tears for the next 5 minutes!! I'm cracking up again just remembering it all!!!!! Thank you so much to all the rest of the team members that served me during my buying process and making it the best one in a very long time! *Special thanks to Mr. Gher from work for making me realize I needed a Jeep, too!* 🚙
    • It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Brent Wood, General Manager

      by Brent Wood on 02/04/2020

  • Awesome Salesman!!!

    5 out of 5 starsby Sharayah A on 01/31/2020

    Went to go purchase a vehicle from Jeff Snow and he was the best! He was very professional and friendly. He knew exactly what we were looking for and made it happen!
    • Thank you for coming to see us! We truly appreciate your support. - Brent Wood, General Manager

      by Brent Wood on 01/31/2020

    • Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Brent Wood, General Manager

      by Brent Wood on 01/31/2020

  • Customer service

    5 out of 5 starsby Gustavo on 01/30/2020

    Tyree was a great person to work with. Came in for a new key for our 2007 Jeep and made it helpful with the whole experience!
    • Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Brent Wood, General Manager

      by Brent Wood on 01/30/2020

  • Thanks for the great service.

    5 out of 5 starsby Thanks Larry Miller on 01/24/2020

    All the staff at Larry Miller Jeep were helpful and courteous. Service was completed quickly. The rental vehicle was clean and ran well. Overall a great experience.
    • Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Brent Wood, General Manager

      by Brent Wood on 01/28/2020

  • Transmission Mount Replacement

    5 out of 5 starsby Crash on 01/16/2020

    I was in for service because my Jeep Wrangler was idling rough when in reverse. They found that my transmission mount was bad (warped). They provided an Uber and they performed an airbag recall repair as well. Overall it went great. They were able to get the repairs done in the time they estimated.
    • Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jon Campbell, Service Manager

      by Jon Campbell on 01/17/2020

  • Robert Carstensen

    5 out of 5 starsby Bubbac325 on 01/12/2020

    We recently purchased a 2018 Jeep Wrangler Unlimited from LH Miller on 104th ave Thornton, Colorado, it was one of the best car buying experience we have. The staff there is very professional and courteous and goes out of the way to make sure we got a deal that we were very happy with.
    • Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Brent Wood, General Manager

      by Brent Wood on 01/15/2020

  • Bad experience

    1 out of 5 starsby Jackie on 01/11/2020

    Everything went wrong. 1. Didn’t sell me the car I test drove, they switched it with a different one. 2. They over charged me on the taxes which created a huge delay in getting my plates from motor vehicle 3. The salesman promised me a full tank of gas if I left a good review which I never received 4. When I brought it in for its first oil change service the service manager said that our salesman never completed the appointment verification and said he did not have time to do the service.
    • Hello there, It’s hard for me to address all of the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences and we take your review extremely seriously. I’d appreciate the chance to speak with you directly to help you find the answers and resolutions you are searching for. Hopefully you will give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Brent Wood, General Manager

      by Brent Wood on 01/17/2020

  • Great experience with Silas Getz

    5 out of 5 starsby Thayer Hyland on 01/09/2020

    Silas and his team made the car buying experience as smooth and painless as possible. He was very helpful and genuinely invested in helping us make the right choice. We are very happy with the car and service both during and after the sale.
    • Thanks for the review! Come visit us again soon! - Brent Wood, General Manager

      by Brent Wood on 01/14/2020

  • Best service around

    5 out of 5 starsby Angie s on 12/21/2019

    Came into test drive to get a feel of which Jeep I would want and walked out with one that checks off more of my want boxes. Thank you Jeff Snow for all of your awesome help
    • Thanks for the review! Have a great day! - Brent Wood, General Manager

      by Brent Wood on 12/23/2019

  • Awesome experience

    5 out of 5 starsby Annie on 12/03/2019

    I had a perfect experience from start to finish. I worked with Ira and he got me into the truck of my dreams at the price point I wanted. Everyone was so nice and helpful...thank you!
    • Thanks for the review! Enjoy your awesome new truck! - Brent Wood, General Manager

      by Brent Wood on 12/05/2019

  • Excellent experience

    5 out of 5 starsby Jord27Stera on 11/01/2019

    I highly recommend this dealership. Everyone is extremely nice and friendly. Steve Maybury made trading in my vehicle and purchasing a new vehicle such an enjoyable and easy process. He was very accommodating and personable. The whole Larry H Miller team on 104th made you feel comfortable. Their prices are very fair and they work hard to make certain you leave happy!
    • Thank you for coming to see us! We truly appreciate your support. - Brent Wood, General Manager

      by Brent Wood on 11/04/2019

  • Great Salesmanship

    5 out of 5 starsby Johanna Smith on 10/30/2019

    I've been looking for the right car forever. The staff here was super helpful and super courteous.
    • Thanks for coming to see us! Should you need anything else, please let us know. - Brent Wood, General Manager

      by Brent Wood on 10/30/2019

  • Great staff!

    5 out of 5 starsby Karey on 10/29/2019

    Car shopping is always stressful. But when I met with the friendly staff at Larry H Miller they really helped to ease the tension of a stressful situation. They were friendly and helpful and I am extremely happy with my experience with there. Nick is the coolest. Thanks for a great experience and a reliable vehicle! Definitely highly recommend!! I will be back for my next vehicle for sure.
    • Thank you for the positive review! We will be sure to pass along your kind words. - Brent Wood, General Manager

      by Brent Wood on 10/30/2019

  • Great experience

    5 out of 5 starsby Stephen Larreynaga on 10/29/2019

    Great customer service and overall great people to help you through your experience. Great selection of vehicles. It's a good welcoming experience. An Employee, Nickolas, was able to give me a more better insight of what I'm looking for for a better long lasting vehicle.
    • Thank you for coming to see us! Have a great day! - Brent Wood, General Manager

      by Brent Wood on 10/30/2019

  • Great place, wonderful people

    5 out of 5 starsby Betsy Black on 10/29/2019

    My salesman Nick tried so hard to find the right vehicle for me. I really like the feel of this Dealership.
    • Hello! Thank you for the review! We are happy to see that Nick provided excellent service. - Brent Wood, General Manager

      by Brent Wood on 10/29/2019

  • Girlfriends new ride

    5 out of 5 starsby Justin on 10/28/2019

    My girlfriend bought her first car here! I was just there for support but I was treated great! Nick with the man bun helped us! He was great! He was funny and seemed knowledgeable! I got free coffee while I waited and it went smooth!
    • Thank you for the positive review! Have a great day! - Brent Wood, General Manager

      by Brent Wood on 10/30/2019

  • Great people

    5 out of 5 starsby Ali on 10/28/2019

    Great customer service and friendly salesmen.
    • Thanks for stopping by! Have a great day! - Brent Wood, General Manager

      by Brent Wood on 10/29/2019

  • Maintenance Visit

    4 out of 5 starsby Carmen on 10/26/2019

    Happy to say I finally had a good experience here! After picking up my car from getting it's oil changed, the gentleman told me I only had 2 more free oil changed left. After informing him I should have 4, he was able to promptly fix that in the system. Thank you for putting the customer first!
    • Thanks for coming to see us! Have a great day! - Brent Wood, General Manager

      by Brent Wood on 10/30/2019

  • Maintenance service

    5 out of 5 starsby Eric Silverstein on 10/12/2019

    Easy to make appointment. Communication with service advisor Gary Jakober was excellent. Highly recommended
    • Thanks for the review! Have a great day! - Brent Wood, General Manager

      by Brent Wood on 10/15/2019

  • Great experience

    5 out of 5 starsby Rodney Brown on 10/09/2019

    Silas Getz helped me tremendously to get me in my truck. I highly recommend Larry Miller Dodge
    • Hello! We are happy to have earned your recommendation. Should you need anything else, please let us know. Have a wonderful day! - Brent Wood, General Manager

      by Brent Wood on 10/10/2019

  • First Oil Change on Jeep, oil leaking all over my driveway

    1 out of 5 starsby JonH on 10/06/2019

    I took my new Jeep in for its first oil change yesterday. I go out to dinner and an pulling back into the drive way and notice oil has been leaking all over the drive way. Of course, they are closed today and therefore cannot correct the problem. Its leaked even more since then. Also normally when i got to a place to have my vehicle serviced if they have some recommended services they go over them with me before i leave. Nope, not this place they send me a random email stating my air filter needs to be changed, my brake oil is discolored, and the brakes need work. No mention of it when I am there. So I pop the hood open at home and there is a screw missing from the cover for the filter also. I never been in there, this has been the only time its been serviced, so they lost this too and didn't mention it. Lastly, the sun visor on the passenger side fell off when my daughter moved it to block the sun. I brought this up when I was there and was reassured this would be order and covered under warranty. The email I received mentioned a cost for the visor and said it was pending approval. I can't express how annoyed and disappointed I am with this service center and I have only been there the once.......I can't imagine what others that use then on a normal basis experience or how they stay in business.
    • Jon, thank you for taking the time to bring this to my attention. Your concerns are very important to our dealership. I would be more than happy to speak with you directly in order to make sure that everything has been handled correctly. Please give me a call so that I may be of further assistance. - Jon Campbell, Service Manager

      by Brent Wood on 10/08/2019

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