Larry H. Miller Liberty Toyota Colorado Springs

Today 8:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM

Customer Reviews of Larry H. Miller Liberty Toyota Colorado Springs

4.6
Overall Rating
(16)
Recommend: Yes (15) No (1)
Write a review: Sales | Service
sales Rating

Excellent

byHappyCustomeron 10/14/2018

Excellent service from LHM Liberty Toyota. Friendly and knowledgeable Sales Staff made the purchasing experience enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

37 Reviews
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sales Rating

Excellent

byHappyCustomeron 10/14/2018

Excellent service from LHM Liberty Toyota. Friendly and knowledgeable Sales Staff made the purchasing experience enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

byDevonon 09/30/2018

Jeremy made purchasing my new truck simple and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Best Dealership in Town!

byRAV4on 09/13/2018

Awesome experience from beginning to end. Made car buying(leasing) enjoyable for a change.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New to me car review

byJenon 09/05/2018

Recently I got into a tough situation when my car engine blew on my Buick. It was not worth it to repair since I had continued issues with this car. I originally went to Buick and they said they would work with me to find a used vehicle, since their techs had told me they couldn’t find anything wrong in the engine. After spending way too much time there they presented me with an offer on my vehicle and wanted too much cash down and a monthly payment that completely blew my budget. I came into LHM to see if there was any options to get into a used vehicle there. Allison Melsness was AMAZING! She understood my situation and we looked for a car that would work out. Mike G was also awesome..he ran lots of numbers for me and I never once felt pressured. In the end I walked out with a Camry!! I am super happy with the “new to me” car but even more than that, I found a dealership that really cares about getting people into the right vehicles. Never once did they try to sale me something I couldn’t afford! Definitely a place I will be recommending to friends and family! Allison was the BEST!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2018 Camry XSE

byNatalion 08/27/2018

This is the 2nd Toyota we've purchased this year from this dealership, and from Adam. Adam, Jon, Mark and Warren are all great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Good

byEagleon 08/19/2018

Excellent.Special order.Accomodated paperwork process

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

2018 Tacoma

byArikaon 08/02/2018

Love my new truck and the team that helped me was extremely helpful & fast working! I just wish that the nano glass that was put on my truck was explained better to me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2018 Highlander

bySusanon 07/10/2018

This is an amazing dealership! Top notch customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent experience with JC, saleman

bydubronix98on 04/19/2018

We never had a positive experience of car buying service until we met JC. We strongly recommended him to our friends and family member.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Rip offf

byTonyFitzyon 03/22/2018

These people are [non-permissible content removed]!!!!!! I’ve spent 100s of hours waiting on them and 1000s of dollars in the process Gary the service guy is [non-permissible content removed]. He’s a flat out s[non-permissible content removed]. I called us for a month telling us our extended warranty was running out, that we should fix these problems we’re having. The transmission is slipping and we’ve had it in 6 time to get it fixed. He’s tried to sell us another $1800 extended warranty. Upon further investigation our current extended warranty has a year and 20000 miles left on it. Gary knew that and proceeded to tell us we had to get this if we wanted the truck fixed. Gary also did a bate and switch on tires... he told us $360 for 2 new tires mounted and balanced. We go to pick up the truck and it’s almost $800 for 2 tires!!! We went away for 14 days and left it with the Service Manager, Warren, as he assured us he would personally drive it and ensure it was fixed. We get back from vacation and the truck has 12 miles on it and we still have to wait 4 hrs to pick it up. So after 14 days, they never did anything to it and actually 2 $45fog lite bulbs were burnt out. In the last 6 months they have wasted my time and money. This is only 2 examples of them”trying to help us out”!! I have about 6 more examples of fraud, neglect, and over billing. I have owned Toyota’s for 20 years and have never had as much problems as this one. I totally understand things break, but they have never fixed what’s broken! Even with the extended warranty. They have put a financial burden on me, not to mention all the emotional suffering of not having my truck, MY WORK VEHICLE. I will continue to buy Toyota’s... but I will never go to a Liberty Larry H Miller dealership again! They are the opitomy of dealership that gives dealerships a bad reputation. Don’t get me wrong there are some helpful people like Richard, but as a whole they are out to steal your money, waste your time and leave you with a sour taste in your mouth!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Regular maintenance

byMndiaz14on 12/17/2017

Overall, came in to get my oil change done and tires rotated and the tire pressure checked and they completed everything faster then I expected. Which was particularly nice considering I had my infant with me. I will continue to bring my RAV4 here :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

10k Service

byRichabbyon 07/20/2017

The service appointment went well. There were no complications or unexpected results.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Recall Check and 15k service

bymeyerpaulon 07/12/2017

I have dealt with Paul Reed for over 20 years. His is the service person I go to. He has always made things right and represents Liberty in a positive way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service - Thank you Paul!

byLovesCOon 06/19/2017

Paul always takes good care of our vehicles. We have tried other service stations but we truly get the best prices at the dealership (which was a surprise to me). Paul keeps us up to date on what services are coming up so we can plan and budget for the next visit and aren't surprised when we bring the car in for an oil change. He also never recommends a service we don't need which is very appreciated and allows me to trust recommendations when they are suggested.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

byhomemaker8on 06/10/2017

Gary did a great job getting me in and out in a couple hours. everyone helpful and pleasant. Keep up the good work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Trust LHM

byDemi525on 06/04/2017

Always friendly service. I feel that I can trust LHM Toyota and Paul to do a good job for me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good Job

byedbarker7on 04/26/2016

Work was perform correctly, and was done before the estimated time the service advisor gave me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

the best sales team ever

bypaulhappyon 04/13/2016

JC was the best sales person we have ever had let us look and take a drive at our own leasure. Went for a oil change and went home with a 4-runner Lol.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Toyota Car Care

byMJefferyon 04/07/2016

Brought my 2015 Camry for its 15K Toyota Car Care service early (14,967 mi) prior to leaving on a trip. Service manager said no problem. Less than 1 hour service was completed and I was on my way. Great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Satisfied

byMonumentwoodon 03/16/2016

I went in for regular service and needed new tires. The service manager, Paul was helpful and supportive of my time. Took the shuttle home and the work was done faster then I expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Replacing Water Pump

byRick_19on 02/10/2016

I felt the cost was a little above market for replacing a water pump on a 2010 RAV4, based on personal research. However, I felt my service advisor, Jeremiah, was exceptional and made the difference in a service experience I rate as exceptional. I would also like to mention that when I came to pick up my vehicle on Jeremiah's day off, the service advisor, Andrea, who reviewed the service work and charges was equally exceptional. Very nice teamwork and an excellent handoff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

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