Medved Ford

Today 8:30 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM

Customer Reviews of Medved Ford

4.7
Overall Rating
(35)
Recommend: Yes (34) No (1)
Write a review: Sales | Service
sales Rating

Great

by1942Mickon 04/20/2018

The fastest and best time I ever had buying a truck....The service and personnel was the best...I will buy my next vehicle there.....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
78 Reviews
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service Rating

Recalls

byArmyDogon 05/09/2018

Very professional and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Another good visit

byM_and_Bon 04/24/2018

They provided good service in a timely fashion. All agreements were met and I am content with service provided.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pleased all around

byRubyEscape2014on 04/22/2018

Friendly, accurate and affordable service. Mel is very good to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great

by1942Mickon 04/20/2018

The fastest and best time I ever had buying a truck....The service and personnel was the best...I will buy my next vehicle there.....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

2013 F150 FX4

byBanksF150on 03/22/2018

NIKKI did an amazing job explaining all the necessary work needed , what was completed and what I would be expecting moving forward on future preventative maintenance services.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Medved

bybmac2005on 03/20/2018

Vehicle was done before the scheduled time of completion. Nickey was right on it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very satisfied

byHuntdocon 03/10/2018

Susan was great to work with. She got me an appointment that worked with my schedule and a ride to work. She called when the vehicle was ready and went over the problem with me. Very satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing service

bySmiley69on 02/04/2018

Thanks for my experience!!! My new Family! Thank you for handling an making my purchase of the F-250 super duty King Ranch just so simple an easy! I cant even describe how excited I am! Thank you again! Keep up the great job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

MEDVED car purchase

byElamigaon 01/11/2018

I was luckey to get Mike Leininger as my salesman. He listened , did not push the car of the day, helped w/finance querys and stayed with me thru the whole deal, up and until driving off the lot. (Only 2.3 hours for deal to be made and gone)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Wile E Coyote

bysdwylieon 01/05/2018

Kendall always returned calls, attentive to details, answered every question and did a great job getting vehicle ready for pickup and orientating me to new equipment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sold on Ford so far

byRubycandoon 09/27/2017

I chose Medved Ford as a local business in my new town Castle Rock. I felt very comfortable and not pressured by Steve K as my salesperson. Tavis and Carol also made me feel very comfortable and welcomed in helping me to find a vehicle that was physically and financially right for me. I feel very safe in my new lease and will feel at ease when driving my brand new granddaughter to appointments, etc... That is the main reason I chose to purchase a new car at this time as I will be caring for her during the week. Immediately after signing papers and picking up my Ford Fiesta we found a thumb size chip of paint missing from the front right driver side bumper. Your staff followed up and a few weeks later I was able to bring it in for repair. I picked it up the following day and am satisfied so far. The only downfall I can report on is your phone system. It is almost impossible to dial someone directly, I've been transferred to incorrect phone voicemail, and calls were not always returned. Besides that, I would say that I am 95% satisfied doing business with Medved Ford and staff. Thank you and I will be sure to recommend you to friends and family and look forward to future business with Medved as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience (Thumbs UP!)

byM_and_Bon 09/01/2017

We walked into Medved Ford in Castle Rock after having spent a full day prior at other Denver Metro Area Dealerships. We met Shawn O'Neill and subsequently Sales Manager Tavis Hagans. We presented Shawn with our purchase capabilities and limitations. We allowed him with some flexibility in the vehicle options and he and Tavis worked within those limitations. They found what we wanted and within our specifications. Not only that, they made us a deal that we were happy with. My wife and I had a pleasurable experience. I have to say that Shawn is extremely knowledgeable about the vehicles. He provided us with the best post purchase vehicle explanation of the vehicle features that I have ever received. He was precise and quick, speaking as if he had made the car himself, but in a way that made you feel great about the purchase. This was one of the most stress free purchases of a vehicle that we have ever made. Beyond that, I found both Shawn O'neill and Tavis Hagans to be honest and sincere. They are both completely approachable, knowledgeable and likeable. We will totally seek them out for our next vehicle purchase. It's one thing for someone to find a car brand they like or a dealership they like, but we have found two people in sales that we really like. Thumbs UP!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Navigation map repair

byCurtisk1on 08/26/2017

Susan was great. Checked inventory for additional navigation card, popped into truck and maps back up and working. Several months ago I was told I would have to drop my truck off all day for the repair. Susan had me back on the road in 10 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Above and beyond

byRWilmeron 08/06/2017

Great job on all areas. We needed a new battery and the service rep filled out the rebate paperwork for us so all we do is wait for the pre-paid visa rebate. Very thoughtful to make it hassle free for us to get the rebate.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Staff awesome

byMemyself5on 07/20/2017

Want to mention Nickki who went out of her way to get us taken care of. She is a great asset for you. Bill Potter and the other stalk in Service Dept. were very kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service/trade in

bycandmhubbardon 06/27/2017

Vehicle had an oil change, but was traded in the same day due to personal reasons. Dealership helped out in all aspects.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

awesome

byBrowner6019on 06/25/2017

Peter was great- if he's new keep him, best customer service i have had at this shoe ever

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

byJHAF250on 05/19/2017

Nicky did a great job! During a previous visit after a "glitch" I was promised 2 free oil changes. The service writer said he would add that to my service record. When I came in for this oil change I mentioned it to Nicky. It was not in the record, but she tracked down the history and took care of it. Again, great job for going "above and beyond"!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Just what we wanted!

byRangersTruckon 04/30/2017

We entered our wish list online and wala - Medved had just the truck we wanted. Drove down and a few hours later we were driving away in our wonderful truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Lincoln recall notice repair

byRacy_15on 04/20/2017

Medved Ford service dept performed a recall part replacement on my Lincoln MKT. Would have appreciated a free car wash with the service. 4 stars could have been 5 stars!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Trade-in F150 to purchase F-350

byJimmyHoffa1on 04/20/2017

I was looking for a higher towing capacity so I scheduled a meeting with Medved to discuss my options. Prior to going in I researched what I needed in order to tow the 5th wheel I had just recently purchased. I asked a few questions to see if Alex would try to up sell me on what I originally came in for and he did a great job at explaining how what I was looking for would do the job. The entire experience was enjoyable with him joking around with you and taking the time to make sure we understand everything about the new purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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