Rancho Motor Company

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
10:00 AM - 7:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Rancho Motor Company

4.5
Overall Rating
(19)
Recommend: Yes (17) No (2)
Write a review: Sales | Service
sales Rating

Bought showroom car

byJmonty_01on 07/30/2018

Efrain Casarez from (Durango,MX) helped me out a lot. I had selected a car and changed my mind in the process and ended up coming out with a Malibu redline from the showroom. Also James from finance was not to pushy neither was Efrain, which was great I was able to think and make rash I am decision this way. Anyways I highly recommend going with those guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
74 Reviews
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sales Rating

Bought showroom car

byJmonty_01on 07/30/2018

Efrain Casarez from (Durango,MX) helped me out a lot. I had selected a car and changed my mind in the process and ended up coming out with a Malibu redline from the showroom. Also James from finance was not to pushy neither was Efrain, which was great I was able to think and make rash I am decision this way. Anyways I highly recommend going with those guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

dream come true

bycarissa87on 06/28/2018

Rancho Motor Company is the place to go for a new car in the High Desert. They didn't have the specific truck that I was looking for but they searched for it and was able to get it for me. They respected the fact that I wanted to finance through my credit union and the buying process was as painless as it could be. Ezra, Chelsea, Sean and Richard really went above and beyond for me and I would recommend them to anyone. Thanks for making a dream come true!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New truck

bymelendez304on 02/28/2018

Thank Yesenia Mendoza for being wonderful, you were helpful in our car purchase. I also enjoyed working with Jack Stanley, he is a good manager. You guys have been very patient and kind. This dealership is very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly and Convenient

bywpenalozaon 01/31/2018

Monica Alverado helped my wife and I get our new car with ease. We have children and she worked with us to make everything get do conveniently and she was very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hassle-free and Helpful

byThe_Crewseron 01/22/2018

Thanks to the entire team at Rancho Motors for making my car buying experience pleasant, and hassle-free. My salesperson, Inga was super helpful and gave me a lot of model options until I found exactly what I was looking for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful experience

byVjbgshrton 01/19/2018

I was referred over to Jeremy by my coworker. When I got there Monica quickly greeted me, introduced me to Jeremy and helped me. Monica was friendly and polite to me my wife and son. She cared for our needs and made the process quick and easy. I am glad Monica helped us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly and helpful

byShawnLaon 01/05/2018

Monica in internet sales was very friendly and helpful in our new vehicle purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

NEW SILVERADO!

byjess3313on 11/28/2017

We came in to look for something bigger than the truck we had and Daniel helped us get into the new Silverado with no hassles!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Bordeaux

bybordeaux144on 08/21/2017

I was dissatisfied with the overall service we were told our car jwould be done Friday it was dropped off on Thursday then I was told it would not be done until Monday because the part they thought they had was not there and when it got there it was to late to finish I asked about Saturday and was informed that the technician that was working on my car is not scheduled to work on Saturday my husband was very upset at this statement. Monday I was called to pick up my car that it was done it took about me an hour to get there and the car was not ready we were told it was but defiantly it was not about 40 mins went by when they did bring me the car it was dirty with grease prints all over the hood of my Cadillac I did complain and was told that I could bring it back and I stated that no I would probably not be coming back. We are very very displeased with the customer service we received.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

New car purchase

bydmendoza56on 08/18/2017

Mikey A was an excellent salesman. He was very helpful in all aspects of sales. He was very knowledgeable about the cars and treated us very well. Thank you for helping us out. I would highly recommend Rancho Motors to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Rating

byLupec321on 08/14/2017

Horrible horrible & horrible. The way they check in cars makes no sence because you have to wait to get checked in by the person you talked to about your issue. Instead of checking in in the order that you arrived. So I had to wait about 1/2 hour to simply get checked in. I was told that if I arrived by a certain time that my issue would be fixed. After sitting in the waiting room for 3&1/2 hours I was told that they couldn't get to my car and I would have to bring it in another day. The following day I brought my car in once again and had to wait for close to an hour for the shuttle to take me to work. And if that was not bad enough I had to ask a co-worker for a ride to the dealership because the shuttle driver was busy and I was going to have to wait for who knows how long. I hope I never have to deal with anyone at that dealership.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

New car

bySusie78on 08/14/2017

very friendly environment , staff was very helpful and professional. Mikey A. was very amazing and new his answers to my questions, as well as Mr. David H. outstanding people. The best experience ever.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Sales Agent

byLeahRenaeon 08/04/2017

Monica Alvarado was our sales agent and we would not have gone with anyone else. She made our deal happen for what we wanted and at the price we needed. She is professional and polite and our choice for a Chevrolet sales agent to work with!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New Car first service

bysanjackmikeon 06/12/2017

Good. Took a long time to get an oil change.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchased my 2017 grandsport here

byC7mannyon 06/02/2017

my sales person Kerra Anguiano was great took good care of me. Made the experience fast and easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Job Jorge Corona

byMsJohnsonon 01/12/2017

Thank you Jorge Corona, you deserve 10 stars, very professional. I love my car. Thank you thank you. Love the price even more. Rancho Motors got the best sales consultant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Recently baught Camaro

byCodog525on 12/09/2016

The overall experience was amazing, they didn't short change me as far as information. I was provided with everything on paper and they were very patient with me and there was nothing negative to say. I was walked around the lot while my car was getting cleaned and gased up and I was shown the service department by my salesman Kent. If you are looking to purchase a new car or truck in the near future ask for Kent. He is very knowledgeable about every vehicle on the lot as well as the car buying process. Overall, this was the best car buying experience I have had and would recommend Rancho Motors to anybody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my 2016 Cruze

byChvylver68on 11/20/2016

We bought our newly redesigned 2016 Cruze two weeks ago from Inga at Rancho. I love the car, it's everything we love and know about Chevy. Inga, the saleswoman was awesome. Nothing of what I know and expect from car dealerships. I love the end result not the process. However, Inga made that better, she listened and didn't try to even put us in a color we didn't want when it came to the cars. I definitely recommend her, and will be back to see her when we buy again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

awesome

byshanew2190on 10/10/2016

Jorge Corona and Jeremy Gray were great and very helpful with this purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

INGA was AWESOME

byjennifer38403on 09/12/2016

My experience to buy my first brand new car was awesome because Inga, she made the experience easy. Thank you INGA!!! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Buying Experience

bypmlvr1969on 08/05/2016

Our salesperson Javier was very knowledgeable and friendly. There were no high pressure sales pitches which is such a turn off. The whole purchasing experience went very smoothly and in a timely manner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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