Customer Reviews of AutoNation Chevrolet Valencia
Review type:
Chevy Colorado
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2500
by Mikes55 on 01/26/2025Excellent serviceYour satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again soon!
Hi, your satisfaction is our top priority. If you ever need help, just give us a call. Happy motoring!
Tahoe
by Mikes55 on 01/26/2025Steve did excellent jobYour satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again soon!
Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.
Chevy Colorado
by Connor Ellis on 09/11/2024Very positive experience and staff was extremely friendly and knowledgeable.Hello Connor, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
by Stephanie V on 08/29/2024Auto nation Chevy in Valencia is amazing. Dante was also very helpfulStephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi Stephanie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase of the 2024 Chevy Silverado ZR2
by Marc Pooler on 07/21/2024I bought the ZR2 at Auto Nation Chevy in Valencia California. My salesman was Mike Sellheim. He's sold me several several vehicles to my family. Won't use anyone else. Dante, Steve and Susie also helped in the Vehicle purchase. All… involved were Great! Thank you Auto Nation Chevy!Hello Marc, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Marc, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
1500 Ram
by Brock202 on 03/15/2024Truck is awesome, employees were helpful and nice.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We are very happy to have provided you with such a positive experience! Thanks for taking the time to leave a review.
2023 Chevy bolt EUV
by No screen on 02/10/2024Easy buying, went and picked up a new car.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Subaru Crosstrek
by Dale Weber on 02/09/2024The sales team, especially Maurice, were very helpful, friendly and professional. They answered all my questions and more. They have reached out to me several times to enquire if there’s anything else I need. The personal service continues… after you purchase the vehicle.Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Autotrader Valencia
by MMartin on 01/31/2024Did a good deal of the transaction before going to Dealership. Spoke with Sales Associates, Managers, etc. They even video'd the acceleration of the car for me. Very good communicators.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Trade in ease
by Saugus John on 01/20/2024I recently had a fantastic experience at AutoNation Chevrolet Valencia, and I couldn't be happier with the service I received. John, my salesman, went above and beyond to make my car-buying process smooth and enjoyable. From the moment I… walked into the dealership, John was attentive, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. One standout aspect was the convenience of trading in my old vehicle. AutoNation Chevrolet Valencia made the entire process seamless and efficient. John handled all the paperwork with expertise, making sure I understood each step along the way. The dealership's commitment to a hassle-free trade-in experience truly set them apart. Moreover, the selection of vehicles at AutoNation Chevrolet Valencia was impressive, and the dealership's commitment to quality was evident. I found the perfect car that met both my requirements and budget. The atmosphere at the dealership was friendly and welcoming, creating a positive environment for customers. The staff, including John, demonstrated a genuine passion for helping customers, making it a pleasurable experience overall. If you're in the market for a new or used vehicle and appreciate excellent customer service, I highly recommend AutoNation Chevrolet Valencia. Ask for John – he's a stellar salesman who will go the extra mile to ensure you drive away with a smile on your face.Saugus, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the recommendation, and have an amazing day!
Autonation chevrolet valencia
by Jose Alvarez on 01/04/2024After tried several cars dealers, AutoNation Chevrolet Valencia sets the gold standard in Customer satisfaction, I was treaded with attention and respect, the sales person Rahim was courteous and very helpful, No hidden cost very clear and… satisfied thru out the process, definitely will buy again.Hello Jose, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Un-Finished Business
by LKS on 01/02/2024Sad that I should have to do this. But here I am non the less. I picked up my 2015 Silverado on the 27th of October Last Year, after recall and warranty work. It wasn't until the next day that I noticed (2) Plugs missing from the "Factory… Installed Bedliner". After several attempts I finally talked with the Service Writer. I sent him pictures including one of the missing Plug I removed from another location on the liner. It had a Part Number. Seem's easy enough, order the part. But that's where everything just stopped. I got some story about that p/n not being in the system, and that's where everything just stopped.No call backs no more communication. I contacted Chevrolet, and the Dealer is Blowing them off as well. P/N 23458540 is available all over the Internet, but going the distance to take care of a customer is not something AutoNation Valencia seems to care about. I might add that they left Dirty Handprints on the Headliner and Sunvisor, and the Seat Cover on the back seat was removed and left balled up like a pile of trash. I did purchase the truck from them and the had no problem sending me multiple emails and letters to continue the extended warranty. To sum it up Take Your GM Product somewhere else for service.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9107 to discuss what we can do to help.
Love my new Blazer!
by BlueyesDCL on 12/27/2023updated 01/02/2024I was looking to buy a Blazer RS in a specific color and with a list of "must-haves". Even though I live about 45 miles from AutoNation Valencia, I checked with them first because when I purchased my 2011 Camaro RS (which I still have!) I… also had a specific list of "must-haves". Although they did not have it on the lot, they were able to locate my dream Camaro quickly and the purchase process went very well. This time they had my dream Blazer on the showroom floor! Again, everyone I dealt with was professional and friendly, and the purchase process went very smoothly!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Claudia on 12/11/2023Servicing was great efficient and communicated what the car needed, and what would be needed at the next service. I will definitely be back.Hi, we are pleased to hear you had such a positive experience with us, Claudia! Feel free to stop by if you ever need any more help.
A Serious Roadblock
by Customer on 12/11/2023Truck was left for two months due to an inability to get parts. The work was covered under warranty and a rental car was provided, but the car provided was not a suitable replacement vehicle. No offer of help was extended to find a suitable… replacement vehicle despite telling my service advisor that I needed a truck, not a camaro, so that I could maintain my business. I never received notification when all the parts were acquired and work could continue. When the work was finally done and I arrived at the dealership to collect my truck I found my truck unlocked. The truck, which still had thousands of dollars of tools and specialized equipment was parked adjacent to the road and not behind any lockable gates. I am very disappointed with the lack of communication, inability to acquire parts for a new vehicle that is covered under warranty, and careless behavior shown by the dealership to a vehicle that is central to my ability to make a living.Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (661) 200-9107 to speak to our manager directly.
Service person
by Mando Moe on 11/27/2023It was great. My service advisor helped me with all the details of my problem. It was great.Hi Mando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy customer
by Dan Gold on 11/19/2023Excellent experience Great customer service Very pleasant to deal with Easy goingHi Dan, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk. Safe travels!
Mr
by Retired on 11/10/2023Great. Appointment was handled quickly and service was performed efficiently.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Corvette Purchase
by srmark. on 11/07/2023Everything was handled quickly and professionally.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Reyschmerber on 11/02/2023Rahim was the best help me bye 2 trucks was very help ful go see himHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great Service Experience
by EvieJoc on 10/28/2023Getting my car serviced is always a pleasant experience. My technician, Steve Johnson, is knowledgeable, friendly and always available via phone or email. I appreciate the relationship we’ve built throughout the years.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Trax
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Connor, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 09/12/2024