Rusnak Westlake Porsche

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
10:00 AM - 06:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Rusnak Westlake Porsche

4.9
Overall Rating
(21)
Recommend: Yes (21) No (0)
Write a review: Sales | Service
sales Rating

Mario Perera review

bySergiomartinezon 01/03/2018

Great service by Mario Perera. Very knowledge about Porsche and technically speaking. All my decision was based on his knowledge to response my questions. Sergio Martinez

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

44 Reviews
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service Rating

Service Experience

byEricHuynhon 09/14/2018

Just had my first service experience with Rusnak Porsche and it couldn't have gone any better. Carl Bell connected me with Eric and Eric handled everything like a champ. Professional, detailed, and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Porsche

byBoxsteron 09/09/2018

Great service. Worked with a great service consultant, Steve Ellis. Kept me up to date on the repair of my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

The Best Service!

byRFederon 09/09/2018

Rusnak Porsche knows how to take care of its customers. Friendly greetings upon arrival. Diligent follow up and wonderful service overall. Highly recommend them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Service

byJelizon 08/13/2018

Worked with Steve and was a little worried since the two guys i usually work with are no longer there. Steve took great care of me and the car, have no problem recommending him.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Completely Satisfied!

byKarlon 07/28/2018

This place is top notch! Very comfortable waiting area, polite and experienced staff. Honest service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service, a bit pricey.

byTwoPorscheon 07/23/2018

They always do a good job servicing my Porsche’s. Almost $500 for an oil change is hard to swallow.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Another excellent experience

byRusnakon 07/14/2018

Mark and Steve always do a great job of taking care of my vintage Porsche.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Rene Caranco

byesposjeron 04/10/2018

Very professional and attentive to my needs owner of a Panamera S and Cayenne S.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Job Well Done

byMIAGD4Meon 02/21/2018

Steve Ellis did a wonderful job of reviewing with me what maintenance would be performed on my vehicle, how long it would take and the approximate cost. Steve even took care of setting me up with a loaner for the day. The only negative was being talked over and down to by Chelsea at the front desk who insisted I was mistaken about my home address being incorrect on my paperwork. When I returned to later that afternoon to pay and pick up my car Chelsea refused to make eye contact with me and was very dismissive.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2009 Cayman

byDavidGB1on 01/18/2018

You pay more, but the quality work and service is always there. Never any worries.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mario Perera review

bySergiomartinezon 01/03/2018

Great service by Mario Perera. Very knowledge about Porsche and technically speaking. All my decision was based on his knowledge to response my questions. Sergio Martinez

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Why can't I give more than 5 stars?

bygeoffwalshon 12/01/2017

If the best any other dealership can do for service is 5 stars, the Rusnak Westlake Porsche should be able to be rated 7 or 8 stars. Awesome service, great people, honest, fair prices, and the highest quality work. Never any problems, the dealership service and sales only keeps getting better. I bought my first Porsche here in 2001 and never had any reason to go anywhere else. All my friends and neighbors I've sent here are happy as well. What else can I say? This is way better than "as good as it gets!"

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New "Used" car

byHappyinHanfordon 09/07/2017

I was looking to replace my 2011 Cadillac SRX and absolutely fell in love with the Porsche Macan S. My husband found several selections online, but after conversing with the person on your chat line, Josua Clark called me the next day and sold me on not only the 2016 Porsche Macan S, but on Rushnak Porsche Westlake as well. I drove from Hanford,Ca to Thousand Oaks and Josh and the staff made the deal. I traded in my Cadi for a Porsche and couldn't be happier! Thanks Rushnak Porsche Westlake!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thank You For Helping Me Drive My Dream

byPorscheforlifeon 09/01/2017

Robert Watkin went above and beyond for us with our transaction. He completely understands the Porsche driver's love and affinity for our brand. Thanks to him, the whole process was made understandable. We had a few choices that he detailed out for us, so we felt very well informed of our options. He managed all of the service and certification process as well as bringing the car to us with paperwork for signature at our home, allowing us to keep our professional schedules. Emotions run high in purchasing a Porsche, and this was a very smooth transaction. Many thanks to him for helping me drive my dream.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Richard goes above and beyond!

byPorsche991911on 08/24/2017

Excellent service by my SA Richard, and I plan to continue driving past several dealerships closer to me to continue to go to him for my service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Repair of fuel line recall and tire pressure check

byDTedmundsrevon 08/03/2017

Excellent job from Steve and Rich, to even the shuttle person.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2009 Porsche 911

byRB2009Carreraon 07/05/2017

Look.... there is no doubt that dealer pricing is extremely high compared to independents. $1400 for front brakes/rotors is pretty juicy. All of the Rusnak staff are extremely courteous and professional, and certainly have no control over pricing. So when you ask my opinion about pricing, recognize that is in no way a reflection of the fine folks at Rusnak!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Buying Experience

byPasquale1963on 03/06/2017

I found the car I purchased on line, I traveled 150 miles to complete the transaction and I could not be any happier. My salesman Robert Watkin did a great job for me and I would highly recommend him . They did everything they said they would do and more. Great dealership , a first class operation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

byTRodriquezon 03/02/2017

Steve and the service team are true professionals. I came in on a Saturday without an appointment and they took great care of me. I was provided a same-model loaner car and the service was complete by mid-day on Monday.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Exceptional

bycolorsquidon 01/06/2017

Not the least expensive dealer, but I left with a great experience. This is the second P-car that I have purchased through Mark Stratmeyer. Incredibly clean CPO resale vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A great experience!

bybillybickon 11/24/2016

Not only I end up with a great car - a Panamera S - but everyone at the dealership was great to work with. All in all a great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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