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Customer Reviews of Porsche Riverside

5.0
Overall service Rating
5 out of 5 stars(65)
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65 service Reviews
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5 out of 5 starsservice Rating

Rob Owens and Ed Finley rule !

by Jin on 02/01/2022

Hard working team - honest and transparent - many thanks - will only work with them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

No better place

by Stephen Martinez on 09/25/2020

Henry Quezada was outstanding in hi commitment to help me, his professionalism in keeping me informed and detailing the work done . Also, Mike (can’t remember last name) who assisted me when I picked up my vehicle was very attentive and caring

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Exceptional Service

by Chelsea on 08/18/2020

My service advisor, Cody Allen was absolutely exceptional from start to finish. I highly recommend the dealership, and especially Cody. He was fast, friendly, informative, and professional. Just an overall exceptional service experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Cody & Team are the best

by Steven on 07/21/2020

I needed someone to evaluate and correct an upholstery issue on my 718 Boxster. I contacted JB and he referred me to Cody and the service team. They were professional and went above and beyond to make sure I was happy with the result. I’m really impressed with Porsche Riverside.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Annual Service

by K Duong on 06/07/2020

I had my car serviced at Walter Porsche recently and the service I received was excellent. Henry Quezada went above and beyond to get my car fixed. Fantastic and exceptional service. Ask for Henry Quezada if anyone has any Porsche service needs.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Macan recall

by Rick on 05/06/2020

Greeted right away. Lots of precautions taken related to Covid 19. Henry Quezada got me in and out as promised and contacted me as soon as my car was ready. Overall a good experience, thanks Henry.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Artie on 03/16/2020

David Barron provided excellent, prompt, and courteous service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Pleasurable Experience

by Kevin on 02/15/2020

I would like to thank my Porsche Service Representative Michael Barcelona for making my first servicing experience a pleasurable one. Since I'm new to the Porsche brand and model, I had several questions about my 718 Cayman. I had at least one or two questions that Mike didn't have the answer to, but he got back to me later that day. Mike also kept me up to date with regards to the anticipated completion time. Being over 30 miles from the Porsche Riverside made having the Courtesy Car extremely convenient. Thanks again Mike!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Rear tires replaced due to emergency pressure loss

by Lance Travis on 12/20/2019

I appreciate the service department fitting us in with an emergency tire problem,. The service manager michael barcelona was professional kind and thorough. I will recommend your dealership to others

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recall

by Michael Barcelona on 11/27/2019

Did the work in a timely matter soon as I got there it was a loaner waiting Michael Barcelona was very helpful had all the paperwork ready and got me in and out definitely look forward to working with him every time I come

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recall

by Vincent on 11/27/2019

Did the work in a timely matter soon as I got there it was a loaner waiting Michael Barcelona was very helpful had all the paperwork ready and got me in and out definitely look forward to working with him every time I come

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service call

by Michael Barcelona on 10/15/2019

Very professional and vehicle was ready when promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Detail Service

by Daniel Lent on 09/30/2019

Michael Barcelona assisted me in getting my 911 Turbo Cabriolet detail prior to a show. Everything was great and above my expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Review for David Barron and Porsche Riverside

by John Hoffecker on 09/17/2019

Excellent service for both recall items and standard services. Estimations of cost and time we exact and they provided me a great loaner car since it would take at least 2 days to complete the work. Very thorough and detailed explanation of all work done when I came back and the process was professional and fast. David Barron was a pleasure to work with for these services.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great communication and services

by JasonQ on 08/26/2019

I’d like to say Michel Rey from riverside porsche is a Rock! He is professional and response promptly as always, very patiently for answering all my questions, he also made clear and detailed videos too.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Porsche Scheduled Maintenance

by 8122019 on 08/13/2019

Henry Q. was very helpful in explaining what the required maintenance service for my 911 Carrera 4S. He was very professional and knowledgeable about the required services. I truly trust Porsche of Riverside in taking great care of my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by CT on 05/30/2019

David Barron is the best, he knows about my needs and accommodate my work schedule while getting my Porsche serviced. . He is the go to person whenever I've questions with my Porsche.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service!!

by Edward on 03/21/2019

Mike Barcelona provided efficient and friendly service!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Overall Mike Barcelona and Riverside Porsche rocks!

by Liu on 01/10/2019

Good job overall. 4 year service is a little expensive though. Yikes!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Painless service

by Tomlacasa on 11/17/2018

Mike Barcelona was my advisor. Mike took the time to expalin each service needed and why. He got me thru the paperwork and hooked up with a loaner quickly. Upon my return, he had the car waiting for me, walked me over to the Cashier and again reviewed each line item of work performed. As the title says, very painless€ service visit. Thanks Mike.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Took care of my 911 Turbo

by danimal4 on 11/08/2018

Recently bought a classic Porsche. It was a “barn find” with only 20k miles. Mike Barcelona went over everything on the car, letting me know what parts were aftermarket and what parts were old and needed replacing. Thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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about our dealership

Porsche Riverside has a long-standing history of excellent customer service, but it all has stemmed from the year 1948, when Walter Kienle emigrated to the U.S. from Switzerland. After several years working as an auto mechanic, serving in the U.S. Army, and opening and managing an automotive garage, Walter eventually settled in Riverside in 1960, where he established Walter’s Automotive Service with an emphasis on European cars.

Since then, Porsche Riverside has remained committed and passionate to our customers and the Porsche brand. This has lead the dealership to be voted the highest rated Porsche dealership in California for customer service by both Edmunds.com in 2014 and DealerRater in 2015, 2016, 2017, and 2018.

Today, Porsche Riverside acts as your premier luxury auto dealer serving Los Angeles, Chino Hills, Ontario, Rancho Cucamonga, Corona, and beyond. Not only do we boast a prime selection of new Porsche models and a variety of used cars, but we also maintain a high-tech

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop