Customer Reviews of Porsche Riverside
Tony knew what and how he can support me with my need. He was detail oriented and focused on my priorities first. All went smooth, and with in 3 hours later I was driving back home with my new Taycan!
Excellent dealership. Great prices & Service
We dealt with Tony Nguyen who took great care of us. My second deal with Tony and third deal at this dealership. Great customer service. I highly recommend this dealership and Tony Nguyen.
Smooth transaction and very helpful staff made my car buying experience easy. Tyler Ferguson and the crew have given me their full attention to all my car needs. Thank You again for the great help!
Awesome Experience with Austin Day
We found a used Macan that was a CPO at Porsche Riverside. I initially made arrangements to see it. A personal event happened that forced me to cancel. The next day, the day I was scheduled to test drive it, one of the Porsche Brand Ambassadors, Austin Day, sent me a personal video of the Macan. He addressed me by name and showed off all of the features and the condition of the car. The video and the effort that he put in for me personally was awesome. We made arrangements to see the Macan once again. This time, we made sure that it was going to be with Austin Day. We had a good feeling about him from the video, and meeting him in person didn't disappoint. Throughout our time and subsequent purchase, Austin was a pleasure to deal with. He has a great personality and is forthright in answering anything that you may ask. Not once did we feel like he was selling us a car. We felt like he was doing his best to help us find the right car for us. There is a difference, and it's huge. In fact, everyone we spoke with there made us feel like they were there to help us. I cannot say enough good things about our buying experience at Porsche Riverside and especially with Austin Day. His attention to detail and care toward his customers was second to none. We look forward to the time when we can seek out his assistance in helping us find our next Porsche.
Porsche Riverside is excelent
I have purchased several cars from Porsche Riverside and, as always, they are top notch. Their whole staff is always inviting and friendly. Taylor Ferguson is my sales associate whom I recently order a new car, and has gone above and beyond to help me through the ordering process (those that have ordered a Porsche know how overwhelming it can be). He is always very responsive when I have question and very knowledgable about the car. I am really looking forward to my delivery in the near future. You expect great service and care from a brand like Porsche and Riverside Porsche doesn't disappoint. I highly recommend Riverside Porsche, give Taylor a call he is a great guy and great help.
A Pleasant Experience
I had a great experience working with Tony Nguyen. He was knowledgeable, very professional and answered all my questions in a timely manner. I look forward to reconnecting with him again in the future for my next purchase.
Top Notch Service at Riverside Porsche with Austin Day and Charles White
Austin Day and Charles White were an awesome pair of Sales Reps. I just bought a Macan S from Riverside Porsche on 12/31/22 and couldn't be any happier with who was facilitating the sale of my vehicle. I placed a custom order months prior and they delivered earlier than expected. Sale process was as smooth as possible. Thanks Austin and Charles!
Ferdinand Porsche would be proud !
We ordered & purchased our 1st Porsche from Rob Owen at Porsche Riverside. The experience was so great from the start to delivery. The team we dealt with - Rob, Zoey Nunez & Adam Avalos were such a pleasure to deal with. We highly recommend them for their knowledge, enthusiasm & being super in all facets of our experience. We are so happy with the dealership & our new Macan GTS. G&L
Ask for Taylor Ferguson!
Taylor helped me work through finding the right car. He is patient and engaging - and willing to give you as much time as you need to find the right car. No pressure is always nice to deal with, but having an expert that knows the product like Taylor only makes it better!!
Ask for Sherman Sims, he was great!!!
We have been thinking about buying this car for the last 3 years. As you all know inventory is low everywhere. I happened to be looking online and saw that this car was on its way to the dealership. I inquired about it and Sherman Sims contacted me. he was such a pleasure to work with. He stood behind what he offered the car to us for, he didn’t play games and he came in on his day off to make the deal with us. I would highly recommend him and the dealership. Oddly we even liked the finance manager. lol. He didn’t try and hard sell us on any add-ons, but did a great job explaining them, so we even bought a few of those (something we never do). It’s worth the drive to come out to Porsche Riverside. Ask for Sherman, you won’t be disappointed.
Fantastic experience, highly recommend Porsche Riverside!
The best car buying experience of our lives! Porsche Riverside was awesome to work with. Austin Day and Ed Finley were super responsive and answered all of our questions right away and thoroughly. Austin provided videos in advance of our visit and had our new Cayenne ready for us when we got there. The buying process was easy and quick and they provided all the information we needed, including presenting different options for trading in our old Cayenne. These guys will be getting all of our Porsche business going forward. Highly recommended!!!
Best Porsche Customer Service Team In The West...or maybe the whole US!
Eddie Lemus (Porsche Brand Ambassador), Jeremy Bishop (Finance), and Alexis Trujillo (Sales Support) make an excellent team and I would recommend seeing them at Porsche of Riverside. Eddie is a consummate professional, he is detail-oriented and goes above and beyond to make sure you are satisfied as a customer no matter the price tag of your purchase. He was the best liaison as we progressed over to finance and then over to Alexis to go over technical functions of my car. Jeremy went over all the details throughly with me and explained various options. I appreciated him helping me balance options. Alexis made sure my car was ready and even helped me snap some fun photos. Alexis ensured I knew each feature and how it functioned. It was truly amazing how quickly everything was processed and I had the keys to my brand new Porsche. This was truly one of the best experiences I have ever had at any dealership. Led by Eddie, Porsche of Riverside made me feel welcome, they were transparent with each aspect of my purchase and they helped me asses the best options for me. Some places could care less and just want you to buy and go, or just leave. I appreciate the diligence, kindness, and helpfulness they demonstrated. This dealership in particular is a symbol of Porsche customer service and why it maintains such a strong loyalty base. It comes down to one word…Performance. I need not say more, that the customer service at this location performs well, which is why they continue to grow as one of the best dealerships in SoCal and in the US. Thank you for making my day! I will be back in the future for my next Porsche!
Just perfect all around !
I just wanted to write this review as my experience with Rob at Riverside Porsche was perfect. From beginning to end true professionalism The car i wanted is not easy to get and he kept at it and kept me updated and found it and made it happen THe 911 turbo S is simply amazing. Rob thanks for making it happen.
Great experience w Porsche Riverside!
Taylor Ferguson was amazing to work with. If you need a Porsche do yourself a favor and get in touch w him. Amazing human...yes they do exist. Honorable and very knowldgable about the Porsche brand
Great Experience at Porsche Riverside
Recently purchased a new Taycan 4S last month from Taylor at Porsche Riverside. I was referred by a friend and I have to say that I was treated very fairly. They agreed to a specific number I needed for my trade and I was in a new Porsche the next day! Thanks to the team at Riverside, I will be back for my next one.
Great experience overall with my sales guys Rob and Taylor, very helpful and sent multiple videos of the car so I knew exactly what I was buying. Thank you for helping me from 2,000 miles away
Porsche Riverside has a long-standing history of excellent customer service, but it all has stemmed from the year 1948, when Walter Kienle emigrated to the U.S. from Switzerland. After several years working as an auto mechanic, serving in the U.S. Army, and opening and managing an automotive garage, Walter eventually settled in Riverside in 1960, where he established Walter’s Automotive Service with an emphasis on European cars.
Since then, Porsche Riverside has remained committed and passionate to our customers and the Porsche brand. This has lead the dealership to be voted the highest rated Porsche dealership in California for customer service by both Edmunds.com in 2014 and DealerRater in 2015, 2016, 2017, and 2018.
Today, Porsche Riverside acts as your premier luxury auto dealer serving Los Angeles, Chino Hills, Ontario, Rancho Cucamonga, Corona, and beyond. Not only do we boast a prime selection of new Porsche models and a variety of used cars, but we also maintain a high-tech