Jimmy Vasser Toyota

Today 8:30 AM - 8:00 PM*
*At this time store hours may vary.
Sunday
11:00 AM - 6:00 PM
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Jimmy Vasser Toyota

4.9
Overall Rating
(78)
Recommend: Yes (77) No (1)
Write a review: Sales | Service
sales Rating

My new Camry

by Fran Rosenberg on 01/30/2020

Excellent and friendly service from John Calhoun and Bill Ryan. John was extremely patient and explained, in detail, about each car and model. Signing final papers with Frank was fast and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

81 Reviews
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service Rating

I felt very good about my visit

by Kelcey on 02/21/2020

Anthony made me feel like he really cared about the well being of me and my daughter. I didn't feel like he was trying to have me get a bunch of extra work done, he made sure I understood what was wrong with my car and the best way to go about getting it taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!

by Rence on 02/13/2020

Richard Odetto was very helpful and professional in facilitating my maintenance service. I’ll be going here from now on. Thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Richard Odetto

by Nancy Murphy on 02/11/2020

Richard was very professional and showed respect. You should be honored to have him as a employee.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Great work!

by Amy on 02/04/2020

Thank you Rich Odetto and crew! You were all super friendly, knowledgeable, and helpful. Great work and an overall great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My new Camry

by Fran Rosenberg on 01/30/2020

Excellent and friendly service from John Calhoun and Bill Ryan. John was extremely patient and explained, in detail, about each car and model. Signing final papers with Frank was fast and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

very helpful

by Anita D on 01/27/2020

Richard Odetto has been the service person I have been seeing. I am very satisfied with the way I was treated by him. He takes the time to listen to my car problems when I come in, gets back to me as quickly as he can, and seems to genuinely care about keeping the vehicle in good condition.

  • Recommend this dealer? Yes

1 Comments

sales Rating

New car purchase

by Bonnie Volpi on 01/26/2020

Our experience with the Jimmy Vasser Toyota dealership was pleasant from the beginning of walking on the lot. We were greeted by the sales manager Bill Ryan, then we were put in touch with sales person Victoria Young-Cooper. Both were pleasant, friendly and welcoming. After the decision of which car we would purchase and papers were signed, we met Jill Ianello, finance director. She made the process of her job, swift and pleasant. Lastly, when all was completed, Victoria patiently spent an hour with us going over all the interior buttons and controls. Job well done! Thank you all for a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience

by NSO621 on 01/23/2020

Overall a great experience that made the car buying process easy. Thanks Ron Cooper!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

sales Rating

Richard Odetto - Great Customer Service

by Christina on 01/22/2020

I wanted to write a review for Richard Odetto, as he is always extremely accommodating, understands that people are on a budget and is just overall very, very polite and pleasant. Always a pleasure!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Great experience

by Great experience on 01/15/2020

Overall great experience. Rich Odetto did a great job explaining and taking care of my car needs in service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly, patient, made it right

by Mike Trujillo at Jimmy Vasser on 01/13/2020

We bought our hybrid Rav 4 at Jimmy Vasser Toyota and we love our car! Mike Trujillo made us feel very comfortable and was very patient on the test drive while we tried to get our phones to work with the car. At the end there was a mistake about the floor mats, and Mike made sure we got what we'd asked for. I recommend him highly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Jimmy Vasser Toyota Service Dept Review

by John on 01/08/2020

36 month service on 2017 RAV4. Called to schedule, available morning time slot same week. Very convenient. Rich Odetta was service rep. Excellent service, very knowledgeable and experienced. Took care of low tire pressure concern and fuel injection service question. Five stars. Quick, efficient, clean work from technicians. Have been bringing in car since we bought it at JV Toyota, always a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service

by Excellent service on 01/02/2020

I am so happy to have purchased my Rav4 from Jimmy Vasser Toyota. I never get less than great service, and am always happy with my cars maintenance

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience

by The Harland Family on 12/30/2019

My husband and I were down to the wire on the end of our current leases 2016 RAV4 and the dealership we leased it from was being of no help to explain the next steps. Enter, Ron Cooper of Jimmy Vasser Toyota. He not only worked with us on the pricing, but he was communicative, friendly and really made the entire experience of end of lease to new lease painless. Equally as helpful, friendly and knowledgeable was Frank in the finance office. The two of them not only had our new lease ready to go upon arrival, but our paperwork was all filled out, explained in detail to us so all we had to do was sign and drive. We were in and out of there within an hour. Yep an HOUR. Neither one of us have had such an easy, genuine experience working with a car dealership and sales person. We love our car and are Jimmy Vasser loyal for life, all thanks for Ron & Frank.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

RepIr

by Seat Repair on 12/20/2019

As usual my service at Jimmy Vasser was handled well. My car needed a seat repair and it was done very quickly and looks perfect. I always get treated very well by my service rep Ruch Odetto. He knows Im waiting for my vehicle and keeps me updated and makes sure it’s repaired in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Martín Mendoza is who you want to buy a car from.

by Old Guy on 12/16/2019

Vasser Toyota in Napa has a particularly good salesman. He kept his sense of humor in the face of my bad jokes and really helped me out during a difficult time by finding me a Toyota that fit my financial needs. Hey Toyota! Give this man a raise!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Always satisfied

by Satisfied on 12/11/2019

I have been having my Sienna serviced at Jimmy Vasser since I purchased it in January 2019. Working with Richard Odetto in the service department is always a pleasure. He is knowledgeable about my van and makes sure all necessary services get done with attention to detail. I appreciate working with him as my service representative. He is definitely part of why I keep coming back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Jimmy Vasser Toyota

by Kathleen F on 12/03/2019

Good communication, excellent service from Nick Carvalho

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

It’s the detail

by James on 12/02/2019

My second purchase at this dealership. I was telling my gf about the quality of the communication at Jimmy Vasser. Richard, my service advisor set me at ease and promised my wait would be short for the 10k service and it was. Baked goods, coffee, and a comfortable chair and I was set. He checked in with me from time to time and checkout was equally efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience!

by Kathleen Horrell on 11/26/2019

I recently bought a vehicle from Jimmy Vasser Toyota in Napa. It was actually a great experience. I felt comfortable during the whole process. They worked with me to get a great deal on the vehicle I wanted. It was a quick process. I highly recommend Will Cress for a sales rep! I felt like I’ve known him forever, when really I just met him at the dealers. Great guy. He’ll find you what you want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Another great service appointment!

by Bernice Conner on 11/22/2019

From my call to Nick Carvalho to set an appointment which was set to my preference to signing in and being pleasantly surprised at the very short wait,..all exactly as Nick said it would be. I have been a Vasser customer for many years..,I obviously like Toyota vehicles, but having a dependable and knowledgeable service advisor is equally as important...thanks Nick!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership

The Jimmy Vasser Toyota of Napa vision and mission

Our dealership vision is to be a well-known company in the Napa area as well as in California and across the country. We want to be known for providing reliable products and services across the automotive industry and market them in the Napa area to become a leader in employee and customer passion.

At Jimmy Vasser Toyota of Napa, it is our mission to provide innovative, practical, and high-quality products and services to the people of Napa. Our main responsibility is to grow into and with the community of Napa. Specifically, we strive to treat one another with respect, adhere to the philosophy that our customers are customers for life, and be considered the best in the community for satisfying customers’ needs and wants.

what sets us apart
Welcome to our Toyota dealership in Napa Our main goal at Jimmy Vasser Toyota of Napa is to provide drivers in the Napa area with a great selection of Toyota models and a wide array of resources to improve the car shopping process. The current Toyota
Google Map
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television