Bob Stall Chevrolet

Today 8:30 AM - 9:00 PM
Closed Now
Sunday
10:00 AM - 8:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM

Customer Reviews of Bob Stall Chevrolet

4.6
Overall Rating
(11)
Recommend: Yes (10) No (1)
Write a review: Sales | Service
sales Rating

Great Car Buying Experience

by PamelaH on 01/31/2018

I was not planning on purchasing a new car, had many things going on in my life, and the ease and options provided to me by this dealer made this a great experience. I would recommend anybody to this dealer. I worked with Jon, there was no pressure, showed me my options, showed me a few choices, let me test drive a few cars, and encouraged me to look elsewhere to be sure I was would be satisfied! The experience between this dealer and others was night and day. Highly recommend purchasing your car here. What I also discovered was in this process that many Chevrolet cars have high ratings as far as "bang for the buck". This and Jon's ability to take what was a stressful situation and removed the stress from it led me back to Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
90 Reviews
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sales Rating

Great Car Buying Experience

by PamelaH on 01/31/2018

I was not planning on purchasing a new car, had many things going on in my life, and the ease and options provided to me by this dealer made this a great experience. I would recommend anybody to this dealer. I worked with Jon, there was no pressure, showed me my options, showed me a few choices, let me test drive a few cars, and encouraged me to look elsewhere to be sure I was would be satisfied! The experience between this dealer and others was night and day. Highly recommend purchasing your car here. What I also discovered was in this process that many Chevrolet cars have high ratings as far as "bang for the buck". This and Jon's ability to take what was a stressful situation and removed the stress from it led me back to Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Useless service department

by phdatsun on 11/21/2017

The service department here is terrible. 2 times in a row now I have had problems. I purchased a new 2015 silverado here which will be the last vehicle i will ever purchase here. I made a appointment for my first oil change and I had a air leak in my door they were supposed to look at and fix. It was supposed to take an hour. After 2 hours I start asking and they tell me they need more time. after 3 hours I am told sorry but the person who wrote you up went to lunch and there was some confusion and a delay. I ended up wasting a half a day here for an oil change as they didnt fix my door leak. I took time off work to get this taken care of and it was a waste. So about a year later today I schedule my second oil change and a recall. It is supposed to take an hour. I get there and they tell me an hour and a half. After waiting for 2 hours I ask when my truck will be ready. I am told it has not been started yet and at least another hour. No one was even going to tell me there was a delay I could have been there all day if I didn't get up and ask. I left with no work done as I had to go back to work and will never return to this dealership for anything. This is 2 times in a row I have made an appointment taken time off of work and have gotten terrible service or no service.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Awesome Experience

by Todd2017Vette on 04/17/2017

This experience was like no other. I bought the car with out even stepping foot onto the lot before I was there to pick it up. The sales team was amazing. The team of Ignacio O. and Mike G and Mike L, worked this deal like no other.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best place to buy or lease a car

by Janet2448 on 04/15/2017

I have driven over 2 hours from Victorville to the San Diego area for years whenever I need a car. 100% credit to Jenni Kendall and Tanya Charles. They make buying or leasing a new an awesome experience. The one day trip is well worth the overall long term reward. Best customer service treatment I have ever received EVER. I tell all my family, friends and coworkers who need a car to go to Bob Stall Chev. But be sure to ask for Jenni Kendall by name.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Bob Stall

by Zeyad_raof on 04/12/2017

Bob Stall dealership are Friendly and their service is professional and the the quality of work performed on my vehicle was very good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil service, clay cleaning.

by Davefme on 04/11/2017

The quality of the work, friendly staff. The only issue that I had was a bit of a lack of communication on the status of the work being done. I had to call in most of the time and never really had a clear idea of when my car would be ready for pick up. I didn't mind them having it as long as they needed it, I would just like to have firm dates as to when it will be ready is all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Chevy 2017

by Alexchevy2017 on 04/06/2017

The dealer and manager were totally helpful. They made my first lease a great experience. It was stress-free and I came out very happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Good Bolt Buying Experience

by FLMNPTC on 01/05/2017

I dealt with Scott and had a great experience. He had to translate the steps/issues in getting the Bolt I ordered built, shipped by truck, train and then the frustrations of it sitting in Mira Loma for final inspection before it was delivered. Great to work with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service

by Grimulf on 10/31/2016

Service was great...all Bob Stall people are terrific....we have bought three cars from them and will buy more in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent service from the internet sales department

by Shawn003 on 08/24/2016

I've never purchased a vehicle from a remote dealer before. Bob Stanley answered my call and made the entire process simple and straight forward. He kept me up-to-date throughout the process and even helped me arrange to have the vehicle shipped. From start to finish I had my car within a week, overall an outstanding experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best experience with a dealership

by bigbear7 on 07/15/2016

Bob Stall is absolutely the best Dealership. Of all the cars I've purchased or leased Bob Stall is by far the Best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Frank and My Volt

by williamdurning on 11/18/2015

Frank was amazing. I have a Chevy Volt which seems to mystify most of the service representatives I have talked to. I posed the problem to Frank and Frank went and found the answer and got back to me in a timely manner. I don't expect people to know all of the answers, but I do like it if they don't know the answer they take the initiative to find out the answer for the customer. In addition to doing this, Frank was also very friendly and cordial. I would recommend Frank as a Service Advisor to any of my friends or family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Easy, pleasant, efficient buying experience

by upforester on 11/03/2015

Thorough demonstration of available models & features, extremely helpful and accommodating in arranging for spray-on bed liner prior to vehicle pickup, requiring only one visit to the dealership (this was imporatant as we are located over 100 miles away from the dealership). Very pleasant showroom. Good selection. Very quick & easy getting through the paperwork - simple explanations on what we needed to sign. Did not try to sell add-ons we did not need, but offered an attractive extended warranty plan that we did accept.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Leasing a Car with Bob Stall Chevrolet

by SmilingClient on 11/03/2015

Lynn in finances and Patrick in sales provided phenomenal customer service that was both professional and friendly. I normally prefer visiting the dentist to entering a car dealership, and I was pleasantly surprised to enjoy the entire experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

service Rating

Awesome Oil Change

by La_Shon_W on 10/30/2015

It was great!! I went on line and booked an appointment for an oil change. I was given a slot for the same day. I was in and out within an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First service on my 2014 Camaro

by ghnvrhm on 10/19/2015

My first service on my 2014 Camaro was the reason for the visit. I had a couple of minor questions that you service advisor answered for me. Overall a very good visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Saturday Service

by Chris_Rob2013 on 10/19/2015

So glad you have Saturday hours, I needed my tire fixed which had a screw between the treads. Got me in and out within an hour, we had to use this car to drive to LAX the next day or I would have had to rent one. Thanks again, you are always 100%!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent buying experience

by ajhayward7 on 10/11/2015

I was working with Tom Mc Clure, who tried his best to get me the best deal, he spent time going over the truck I purchased in fine detail. His expertise in Chevy vehicles was the best I have ever had with any dealership. The purchasing experience was a little long, but well worth it. Bill who approved and closed the deal, made my buying experience enjoyable and made me and my wife laugh. I had never had a sales manager run after my vehicle as I was heading out the driveway. It showed me how much he wanted my business. Thanks Bob Stall.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best Dealership in San Diego

by janenalalee on 10/09/2015

I was treated with such respect and kindness as soon as I walked through the door. This was the best car buying experience that Ive ever had! Scott, Mike, Billie, Oswald and John Stall himself are all very kind people and they are all efficient together as a team. I was in and out the same day with my new vehicle. They helped tow my old car after trading it in for the new j This is the best dealership and I have already recommended this to everyone that is looking to purchase a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Chevy Equinox

by Earlene1_ on 09/26/2015

I had my car in for collison repair. The staff, Marty, was excellent and the outcome was terrific, it looks like new again. I couldn't be happier. The staff was courteous and very helpful and made sure things were done the right way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Trip to Bob's @ Bob Stall Chevrolet of La Mesa, California

by Jamezy_Boy425 on 09/17/2015

It's not often that you say you almost look forward to going to a car dealership, but I can absolutely say that about the staff and service department at Bob Stall Chevrolet. The customer service is excellent and thorough; I've never left disappointed. It really makes all the difference when you're treated like more than just a number. Keep it up!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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