Dublin INFINITI

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
10:00 AM - 7:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Dublin INFINITI

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Excellent CPO

by Roberto_MD on 10/09/2017

Went to this location although we are from the Sacramento Area because they have a whole Lot of vehicles to choose from. Low mileage and cheaper than any other Infiniti Dealer for Certified Preowned Cars. John Kada was extremely helpful. When you go there to look for used or new vehicle, look for him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
14 Reviews
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sales Rating

Excellent CPO

by Roberto_MD on 10/09/2017

Went to this location although we are from the Sacramento Area because they have a whole Lot of vehicles to choose from. Low mileage and cheaper than any other Infiniti Dealer for Certified Preowned Cars. John Kada was extremely helpful. When you go there to look for used or new vehicle, look for him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Customer Service

by Judysreview on 05/21/2016

Ander was my service consultant and he provided the excellent customer service I became accustomed to when dealing with Infiniti. He worked out my concerns in regards to payments.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Infiniti Service 05/18/2016

by William_San on 05/19/2016

Mathew was very efficient and took the time to explain in detail exactly what was to be done to the car and when it would be ready.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

may 14th

by mrobles34 on 05/18/2016

My service advisor is great! He is always very thurough and lets me know exactly what they are doing and takes care of any issues. This time I had some squeaky breaks and he fixed the issue. Which made my wife very happy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service 5/14/16

by mem1083 on 05/17/2016

Michael Troche has been helping me for 15 years. He always does and great job and I have all the trust in his work and word. Burke also was top notch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Dealership

by Rod_QX60 on 05/15/2016

The salesman was professional and honest, and went through everything thoroughly with me. The sales manager didn't want to lose a deal, so got the $ to where it needed to be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Buying Experience

by ranjit_sonika on 05/11/2016

Everyone at Infiniti from the ground to top were extremely helpful, responsive and co-ordial to me. I really liked working with everyone over there in Sales, Management, Finance. I have not worked with Service department yet, I expect they will also provide the same service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Fixed key

by StevenRB on 05/10/2016

Ander was very helpful. I drove up and he quickly asked how he could help. I explained that my key was not synchronizing with my 6 month old car. He quickly had someone change the battery and then offered to have my car washed. This was some of the quickest and best customer service that I've ever seen for an auto dealer. Far better than BMW.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Infinitivisit

by Lido14sailboat on 04/15/2016

I knew the service manager from past connections to the previous dealership. The new staff is also very personable and friendly. Our car was ready as promised and everything went well. Facility in process of renovation.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Experience

by Britni_deago on 03/11/2016

I received superior customer service from Burke Mangabay, he was professional and made me feel like i was in excellent hands. Great experience! Will definitely be doing business with this location and sending over recommendations for Burke as well as J.T. they were both excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dublin Infiniti Great Place to do Business

by Scrofani on 03/11/2016

We were impressed from the time we stepped on the lot to the finish of the sale, of the generous time we were given to make our own decision. A special commendation to our salesman, Ahmad, who's patience and level of knowledge about Infiniti, contributed greatly to final decision to purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dublin infinity

by preetyjohal on 02/10/2016

Before coming to Dublin we went to many different dealers,but we liked Dublin dealers ,they sounded like taking suggestions from a family member or close friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Infiniti

by Erroll_2006 on 01/26/2016

I was greeted and helped almost immediately, went in for oil change. The facility although temporary and over crowed, I was not as comfortable as I usually am, however I was offered loaner, shuttle service. I am use of certain amenities, however I believe when they get new facility built Inifinti will be back in form. the service was still Outstanding.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dublin Infiniti sales review

by dhinca on 01/19/2016

salesman was responsive to my particular interests in driving a particular vehicle under certain conditions. He did not waste a lot of my time, and was direct in the negotiation process on price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

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