Ron Dupratt Ford

Awarded 2017

Ron Dupratt Ford

Awarded 2017

Today 9:00 AM — 8:00 PM
Open Now
Open Now
Sunday
10:00 AM — 7:00 PM
Monday
9:00 AM — 8:00 PM
Tuesday
9:00 AM — 8:00 PM
Wednesday
9:00 AM — 8:00 PM
Thursday
9:00 AM — 8:00 PM
Friday
9:00 AM — 8:00 PM
Saturday
9:00 AM — 7:00 PM
Open Now

Customer Reviews of Ron Dupratt Ford

4.9
Overall Rating
(59)
Recommend: Yes (47) No (2)
Write a review: Sales | Service
sales Rating

Great Customer Service

by Dennis on 10/31/2017

Highly recommended dealer. Look for Tim Tweed, great guy and will treat you right. Very nice and stress less buying experienced!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

59 Reviews
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sales Rating

Great Customer Service

by Dennis on 10/31/2017

Highly recommended dealer. Look for Tim Tweed, great guy and will treat you right. Very nice and stress less buying experienced!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Rude, condescending salesman

by orthodoc on 06/25/2017

I am buying a highly optioned F-150 this summer and planned to use True Car or a similar buying service. However, I've lived in Davis for years and Ron Dupratt has had a reputation for being different than the Sacramento dealerships in that they had sincere, genuine sales people who were respectful and did not play all the car salesman games. So I stopped in to ask a few questions about the vehicle and encountered Brandon. He seemed irritated to have to answer questions when there was not an immediate sale in sight, and his attitude was condescending and rude. At one point he said "that's what I'm trying to tell you". I left with the feeling that I would never be back and will just use a car buying service. So my advice is to either avoid this dealership, it's no different than the others.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

sales Rating

Sold F150

by Theresa on 06/20/2017

Our salesman was great. He could make the sale without asking his supervisor, the sales manager etc. We were quite impressed that we didn't have any pressure or sales games. No buyers remorse. This is the third vehicle we purchased from Ron Dupratt Ford. We were on our way to Sacramento to purchase a F150 used 2015. Jim for five thousand more got us into a new 2017 with all the incentives, rebates, managers special. We just stopped to get a part for my Ford Escape 2009. The managers special was out front, a very nice lady on her way to lunch stopped to see if we needed help, she answered what she could and went and got JIM. After her lunch she popped back up and asked everything okay. The finance man didn't jerk us around either. We purchased the premium warranty along with the maintenance plan. Very impressed with the whole team.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Ford F-150 XLT

by sniderthree on 11/04/2016

Brandon was the most fantastic sales representative we have EVER worked with. He has sold my family two trucks in one month and we cannot say enough positive about the experience and competitive pricing. We whole heartedly recommend that if you are in the market for a FORD you stop by Ron DuPratt and see Brandon! We will be back for certain.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Top of the line Customer Service

by Clayton87 on 07/28/2016

I had a wonderful car buying experience with Ron DuPratt Ford. The Internet Sales Manager (Daniel) was very professional, knowledgeable, honest, and personable. My entire buying process was smooth and hic-cup free. Working with Bob (in finance) was a breeze; his process is streamlined, efficient, and fun as his humor/sarcasm made the signing process a lot less tedious. I would definite buy another Ford from this dealer in the future. Thanks again, Clayton Statham

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great service, knowledgeable staff

by CDaggs24 on 07/22/2016

The staff was extremely friendly and accommodating. This was my first time bringing in my new vehicle and I have to say that the service I received gave me the warm and fuzzy that will keep me coming back.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent service, no pressure, fabulous deals

by BillMcM81 on 07/19/2016

We purchased a Ford F150 XLT and Ron DuPratt Ford offered us the exact TrueCar quote - much lower than all other dealers in the 3-county area. Our salesperson was Shannon Poteet - an excellent, informative salesperson - professional and fun at the same time. The finance person, Bob Padilla was equally professional and informative. A no-pressure, pleasant, truck buying experience. Thank you Ron DuPratt Ford

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

DuPratt Ford's Service Department is Great!

by 56packardman on 07/16/2016

We have had my wife's Ford Fiesta serviced twice recently at DuPratt Ford. First was a regular mileage maintenance service followed by a factory-issued service bulletin. Service Advisor Nick Courville has become our "go to" guy. He is always friendly and professional. The work we have had done at DuPratt has always been done on time and within or less than the estimate. We appreciate the fact that they give the car a complementary wash, returning the car to us cleaner than it was when we left it with them. We are 100% happy with DuPratt Ford and we highly recommend this dealership. (We bought the car from DuPratt and we are 100% happy with the purchase experience as well.)

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Ford Platinum

by Luckybb on 07/15/2016

As explained in a previous survey, I could not be more satisfied with the professionalism and knowledge your staff had shown to me. They did everything (Danny and Shannnon) to complete this deal. Dealing with Mr Ron Kostusak and Mr Rod Cornelius was a pleasure. I would not hesitate returning to your dealership after my lease expires. Thank you. Robert & Patsy Barrow.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Daniel Mills was Great

by Steven2231 on 07/09/2016

Daniel Found the Exact Truck I was looking for and beat everyone's pricing. He very very knowledgeable and professional. I would recommend Daniel to anyone. Very respectful young man.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Wonderful Experience

by Factotum17 on 07/09/2016

Shannon Poteet is the most knowledgeable vehicle salesperson I have encountered. Technically savvy, understanding Ford products. I have been looking for a new vehicle since the beginning of over two months and have heard promises from other dealers, including an attempt to be sold a vehicle other than what was ordered/promised. Stopped by Ron Dupratt Ford to look and left with a new vehicle, a great experience. With delight, this pleasant encounter has been shared with friends, coworkers and family. Please give an enormous accolade to Ms. Poteet. Much thanks

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Fantastic car buying experience

by Obnoxforse on 07/07/2016

I purchased a 2017 Ford Fusion. I put it off forever, dreading the experience based on previous experiences at other dealerships. This was so different! No haggling, no pressure. I wasn't sure exactly what I wanted, and came back over three days and drove multiple cars. I dealt with multiple people, all knowledgeable, friendly, and low-pressure. Three diet Pepsi's later, I have a stunningly beautiful new Fusion. I could not be any happier.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Ron Dupratt dealership review

by mlballied1 on 07/06/2016

it was actually an enjoyable experience. Not sure I've ever said that about a car dealership. James McClure was a very knowledgeable salesman and Ron Kay was excellent in going through all the purchase agreements, etc. Very professional with a small town flavor.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Ford Truck

by scmephy on 07/01/2016

F 250 4x4 Lariat Pickup. The service was excellent, must commend Daniel Mills for being straightforward with sale (No car salesman gibberish) just business, and friendly about it. Staff was helpful in being straight forward with pricing.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent Experience

by alloutorange on 06/28/2016

Shannon Poteet was excellent from start to finish. Nice to see a refreshing smile and positive attitude in a normally boring male oriented business. Great hire.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

New car

by Smredline on 06/27/2016

I bought a 2016 F150 and drove it off the lot at around 5pm on Sat June 18th. I had the truck for about 1 1/2 days when my wife informed me that the truck was rattling upon start up. I had her come out and start the truck as I recorded it so I could send it to my sales rep that sold me the truck. I sent the video to my sale rep who said he sent it to a sales rep n they said it was not normal now needed to be looked at. I took the truck in for service on Wednesday of that week less then 72 hrs after driving it off the lot. They investigated where the noise was coming from but couldn't determine where it was coming from now informed me they would be pulling off the oil pan, upon removal of the oil pan they determined there were flakes in the oil. The year contacted Ford who told them to do 2 checks which I'm assuming failed because they called Ford and the told them they would have to take the motor out of my brand new truck not tear the motor apart then get back to Ford and the will make a decision on what they are going to do. I thought their Premier package as far as maintenance and Service and when they contacted Ford about giving me a loaner vehicle they wanted to give me a Ford Fusion I told them I did not buy a Ford Fusion I bought a $50,000 truck and I would not take a Ford Fusion because I bought the truck to pull my trailer and I cannot pull my trailer with a Ford Fusion everytime I call them and ask for an update they're saying they do not know what the issue is yet but when I ask them about a new vehicle I get no response that they are going to replace my truck with a brand new one since mine is having motor issues and they do not even know what is wrong with it the only response I get from them is we have to wait to tear the motor apart and see what is wrong with it then we will get with Ford and we will decide what we're going to do to me it is a no-brainer what they should do my truck should be replaced with a brand new truck same model and everything I have owned Dodges my entire life and switch to Ford and then having a horrible experience and as far as I'm concerned if they do not replace this truck I will never buy another Ford vehicle ever again and I will also make sure I tell all my friends about this dealership and how they do not work with you if you buy a brand new vehicle and it breaks they will just give you the runaround and tell you sorry for the inconvenience as everybody does.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

service Rating

great place to take your car

by 2011fordoor on 06/23/2016

I particularly appreciate the ease of scheduling the appointment but most important is the commitment to get it done on time, as promised. Staff members are always courteous and attentive when I decide to wait for the service to be done. Although the facility is older, they make sure I am comfortable.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience

by Scrivner34 on 06/02/2016

The sales person was very professional and easy to work with. The process was also very open and simple. The sales person, Brandon, helped prep the vehicle, made sure all my questions were answered, and was very attentive without being at all pushy. Great experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Car purchasing experience at Ron DuPratt Ford

by rickoshay43 on 06/01/2016

We purchased a 2016 Fusion. The experience was outstanding. From the moment we walked in the door to the completion of the sales transaction we were totally satisfied. The employees were very friendly. Our salesperson, Brandon, was very knowledgeable and helpful in answering all questions. The finance person, Ron, was also a pleasure to work with. He walked us through the entire process and advised us of all the options available to us. We're basically a FORD family and now that we live in the Sacramento area, we will shop at Ron DuPratt Ford in Dixon for our next automobile.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Always a great experience

by mlpappa on 05/31/2016

We are always treated great at the dealership. Craig West and the Fleet Services staff are always accommodating and courteous in all our dealings with them.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

The best car buying experience we've ever had.

by Scottyj36 on 05/27/2016

We came in 20 mins. before they closed. We knew what we wanted and had our loan prearranged. James did not pressure us into a new loan or different car. James, the sales manager, and finance mgr. stayed until 11:00 to finish up our purchase. We live in Lincoln and drove to Dixon to buy our car. We are thrilled with our new car and it was a great buying experience. We've already recommended them to friends.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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