Everett Chrysler Dodge Jeep Ram

Today 08:30 AM - 07:00 PM
Closed Now
Sunday
closed
Monday
08:30 AM - 07:00 PM
Tuesday
08:30 AM - 07:00 PM
Wednesday
08:30 AM - 07:00 PM
Thursday
08:30 AM - 07:00 PM
Friday
08:30 AM - 07:00 PM
Saturday
08:30 AM - 06:00 PM

Customer Reviews of Everett Chrysler Dodge Jeep Ram

4.8
Overall Rating
(27)
Recommend: Yes (26) No (1)
Write a review: Sales | Service
sales Rating

Lovin' me some Everett.

byTictacgirlon 12/10/2016

No pushy, arrogant sales person. I did not feel like I was being taken advantage of and I usually do when purchasing a vehicle. I will definitely be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
62 Reviews
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service Rating

My experience at Everett Dodge

byMiameow87on 01/09/2017

My experience was amazing, A young nice gentleman by the name of Ivan helped me and I will definitely be coming back for more great service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

LBond Jeep GC OS

byLoriBondon 01/08/2017

Friendly, helpful and attentive. Rod, the service manager I worked with, was very attentive in keeping me informed of the service status.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

The best

bySheila1968on 01/07/2017

I am a single mother and it is so nice to be able to take my vehicle here and not worry about being taken advantaget of. I am never over charged and appreciate the great customer service .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Satisfied

byOmarGarcia_1on 01/02/2017

The staff was very friendly and helpful, overall very satisfied with my experience at Everret I always recommend to family and friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Car service

bySiggyl67on 12/22/2016

It is convenient to where I work. So I can drop my car off before work and they take me over to my work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Lovin' me some Everett.

byTictacgirlon 12/10/2016

No pushy, arrogant sales person. I did not feel like I was being taken advantage of and I usually do when purchasing a vehicle. I will definitely be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome and outstanding customer care, fast service and clean and friendly.

bySilviaGarciaon 12/09/2016

Everything!!You guys are the top of great customer service. The attention to detail and promptness to help makes you the best in NWA and I am so glad you are working to help with our car needs. Personally I thing this survey is super long, I don't like to create a log in and password :(

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

bythreekingzzon 12/07/2016

The only dealings i have had were with the service dept, and it has always been fast and friendly. Greg Johnson has been my service advisor

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Customer Service

byAndrewSRozellon 12/03/2016

Ivan was my service representative and he was absolutely on point. He went over everything with me if they found another issue he came straight to me and let me know customer service was excellent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dave

bydbooh007on 11/29/2016

I did appreciate the way Jonathan listened to me and took his time to find me a vehicle. I felt like he genially cared for my needs and went over several options instead of just throwing me in to something just to sell something.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Oil change and filter replacement

byPamelaBunnyLuvon 11/23/2016

That I didn't after all need my oil changed, and he could have done it and instead told me it was still very clean and not needed that I had only driven 1000 miles since my last oil change even though it had been months and my oil light kept coming on. So was very happy about the honesty and integrity and I knew I needed a new air filter so that was replaced. Thank you so much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First oil change, tire rotation

byJames1963hcon 11/18/2016

Service adviser was very friendly and efficient. Friendly atmosphere at the dealership. Very pleased with my visit. I will definitely be returning.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

handicap issues and time schedules

byleonb_1on 11/14/2016

It did not take 5 hours or longer as I was told when I got there at 7am to fix my recall and flash update.It only took 2 hours as promised by the different person that set the appointment.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

20K mile maintenance

byMarthaKneitzon 11/13/2016

Friendly and cooperative staff and Jeep was done timely. Thank you for a wonderful experience, I will only bring my Jeep here for service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

They're awesome!

byLyndseyGeneon 11/09/2016

Friendly, pointed out I was due for oil change, and they had the problem fixed quick! My car is running as it should be now. Would recommend to friends and family for sure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good but not great

byLauren_hillon 11/07/2016

Everyone was very professional and there was great customer service! The only issue I had was a dirty spot on my cloth interior passenger seat that was not there prior to having my vehicle serviced

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Everrett Jeep

byRusty0007on 11/03/2016

Great service! I really like their follow up process.They keep you informed as repairs take place. Their loaner program is a big help too!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great guys in the sevice dept.

bySrt8_Driveron 11/02/2016

I bring my car in for an oil change and I'm not being bugged about radiator flushes and fuel system treatments when the mileage of the vehicle isn't high enough to merit those services

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Jeep service

bynancysmith1107on 11/01/2016

My rep was very attentive and easy to work with.........he really tried to get me in and out as painless as possible.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Routine Service

bygpselvyon 10/31/2016

Great customer service. I appreciate the Christian music playing through out the dealership. Good prices for the services performed and parts purchased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service dept

byUtah5__on 10/30/2016

Friendly staff, especially cliff, prices were what I was quoted, no add on's I didn't plan on. Had to keep my car for 3 days, was given a loaner, cleaned my car afterwards, it was a great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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