Lewis Ford

Today 08:00 AM - 07:00 PM
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Monday
08:00 AM - 07:00 PM
Tuesday
08:00 AM - 07:00 PM
Wednesday
08:00 AM - 07:00 PM
Thursday
08:00 AM - 07:00 PM
Friday
08:00 AM - 07:00 PM
Saturday
08:00 AM - 06:00 PM

Customer Reviews of Lewis Ford

3.0
Overall Rating
(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
sales Rating

deceptive financing ploy

bykajacopeon 05/10/2018

The salesman was very helpful. The gentleman that closed the deal was your average used car kinda guy. The finance person was deceitful. He 'threw in' an extended warranty and claimed it was included in the price. Every time we asked him how much it cost he pointed to a monthly payment amount and said it was already included in the price. On the fourth direct question asking what the price of the warranty was he admitted it was $2,500. Naturally this made us question the integrity of every aspect of the dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
24 Reviews
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sales Rating

deceptive financing ploy

bykajacopeon 05/10/2018

The salesman was very helpful. The gentleman that closed the deal was your average used car kinda guy. The finance person was deceitful. He 'threw in' an extended warranty and claimed it was included in the price. Every time we asked him how much it cost he pointed to a monthly payment amount and said it was already included in the price. On the fourth direct question asking what the price of the warranty was he admitted it was $2,500. Naturally this made us question the integrity of every aspect of the dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Low pressure... best deal

byeternalwolf777on 10/18/2016

I told them what I wanted. They found the right truck at the right price for me. Then they let me think about it for a week without bothering me. In the end, I bought the truck and got a good deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Electrical work on 2016 Ford C-Max

byanon444on 10/06/2016

Caleb Holbert was very helpful concerning this difficult and time consuming process of diagnosis and repair. We look forward to many months and years of good driving with the Ford C-Max Energi.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Lewis

byjessehweaveron 09/20/2016

Great Service as always very professional and very friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

ford f-150

bycarpetoneon 08/22/2016

robert joe and freddy douglas took great care of us. Lewis has always been our first choice in purchasing vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Routine service, oil change

byIdriveslowlyon 06/26/2016

Tyler is my service advisor at Lewis Ford and always does a great job. The service department is exellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Excellent!

byChriscook2on 06/26/2016

Worked me right in! Great Customer Service, very friendly and knowledgeable staff. Highly recommend!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My new Edge

byjessehweaveron 05/16/2016

As always it was a pleasure conducting business with My salesman Bill and Robert Joe. I always recommend Lewis Ford because of the fine people they employ. JW

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

bykschwan1on 04/18/2016

Great dealership. Highly Recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byDsutte6on 03/08/2016

Took in my 2008 Ford Focus for a tune-up,tire rotation, and new battery. They did it within the time frame that they said they would and also alerted me to another issue that needed taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hayden Guffey. Lewis Ford Fayetteville AR 72701

byDottiesmomon 01/25/2016

Very friendly young man. Provided me with needed information regarding the 2014 Ford Fiesta I purchased on 1/22. I feel very comfortable knowing he is available for any further questions I may have.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

people helping people

bykay_8701on 12/27/2015

Lewis is the name to trust for the quality service you deserve. I am the proud owner of a 2011 Chevy Cruze. Go over and visit the sales team at Lewis Ford in Fayetteville, Arkansas on college they are the best [non-permissible content removed]....my future is brighter. (Customer for life!!!!)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very Happy with my service

byddanny46on 08/27/2015

I'm very happy with the service dept at Lewis Ford. Would be nice if they would wash and vacuum my car when in for service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service

byjcmatccion 08/22/2015

everything was done as promised, the service writer was very courteous and professional. no negatives.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great experience.

byNewhogon 08/15/2015

I appreciated the efforts of Tyler to look into my issue more deeply and to determine that the repair should be covered under warranty, after it initially appeared that it would not be. Rather than the usual "that's the way it is so don't bother me" attitude seen so often today, Tyler took the extra time to investigate. Customer service at its finest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great to do business with

byJessehweaveron 08/09/2015

The crew at Lewis are a pleasure to do business with. No pressure, no BS they shoot straight and have always treated me with the utmost respect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My new F150 FX4

byHoghurleyon 08/09/2015

Great dealership! Staff is the best I've known in 25 years. Grew up in a family who owned the GMC dealership in a small town. Staff at Lewis is why my family all own Fords now. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

first time

byDel49on 07/15/2015

Although the part for my car took almost 2 weeks to be delivered, the service date did install on the date it arrived!! Very satisfied with my experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

30,000 check, oil change

byGslcmmton 07/15/2015

Very satisfactory, helpful and competent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love My New Escape

byddanny46on 01/18/2015

Great customer service. I would recommend Lewis Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Exceptional Trade In experience

byChris_Foremanon 07/15/2013

Joey was outstanding- I bought a Miata and 2000 miles later the engine locked up. Joey replaced me into a used Honda Accord with Trade-In of Miata. Joey was exceptional!! I am a customer for life! Believe it. -Chris

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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