Sands Chevrolet at Surprise
Customer Reviews of Sands Chevrolet at Surprise
Review type:
Bought new car
by Keith bowman on 10/10/2024
Will was fast and easy
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The following reviews are more than two years old. They are not included in the overall rating.
143 reviews
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Back in a Silverado
by Tim_W_AZ on 12/19/2014Tony was a no pressure kind of guy and did everything he could to find me everything I was looking for in a new Silverado.Spark service 12/04/2014
by jeriehl on 12/19/2014The staff at Sands were friendly and my service rep Matt, took the time with a follow up phone call to check on my vehicles performance. The concern was appreciated.My car was a disaster!
by saramrap on 12/19/2014My car had so many things wrong with it and Camron from the service department made sure that the everything was fixed.silverado
by ericpryhorocki on 11/22/2014updated 12/09/2014Brad was in constant contact with me the entire time while my truck was being serviced. Very happy on how things were handled.excellent customer service
by David1016 on 11/15/2014updated 12/07/2014Brad and chris were awesome kept me inform on the progress on the repairs on my car over all awesome customer serviceAlexisOrtiz
by AOrtiz4 on 11/17/2014updated 12/07/2014Everybody was very nice and welcoming! Service o my car was great and even gave me more information on what my car needed and to keep in mind for my next visit. The people walked me to the seating are to wait and pointed out where I could… get food and drinks. Overall great customer service.Recent Visit
by mabowman on 11/07/2014updated 11/24/2014The Service advisor that assisted my family went above and beyond to ensure she was taken care of. Unlike the previous visit when she was pencil whipped and blown off essentially.Awesome truck, awesome deal
by chaos428 on 11/04/2014updated 11/17/2014Ramsey had tremendous patience, and a wonderful attitude while assisting me w/ my negotiations on my recent 2014 Silverado LT. I was able to get the color I wanted, at a price I felt was reasonable. I absolutely love my new Silverado, and… thanks to the courteous, polite staff that made this possible.Great experience at Sands Chevrolet Surprise
by bigalbest on 11/04/2014updated 11/17/2014I bought my new Silverado with help from Gary Springer. Gary went out of his way to get me exactly what I wanted. Also had a great experience with Rob, and Caleb in finance. I will return to Sands for my next new vehicle and will recommend… them to all my friends and family.Henry is a Keeper!
by Fdssdf68 on 11/16/2014My service person Henry really took great care of me! He stayed in touch to keep me updated and was very helpful. He's a keeper for you!truckservice
by squeaky11 on 11/14/2014my service rep. was matt morzella. friendly and professional also knowledgeable about servi ce. what more could anyone ask? an asset to the dealership!Service & Purchase review.
by Kellydee on 10/30/2014updated 11/08/2014I have bought two cars from this dealership so far. I love the personable approach most employees and sales people have there. No matter what your credit status, whether i am paying cash or financing i am always treated with respect and as… a valued customer.Came back for seconds!
by DLogueII on 10/17/2014updated 11/08/2014This is the second vehicle that I have purchased from Sands and I am very pleased with the effort and care that you put into the deal I came back three years later and purchased another. Thanks again the everythingService survey
by B3nny_Pag3t on 10/25/2014updated 11/08/2014We have always been taken care of by Matt Morzella, and this time is the same excellent customer service and workmanship. We are very pleased with the service we have received.Not sure what you want in this box
by Vettefvr on 11/04/2014This is our 2nd purchase of a New Vette from Sands and treated very good. The only thing I would like to see is not to be forced in to buying etching and $500 doc feesService OK SALES NO WAY
by ldyan on 11/01/2014I would recommend having a vehicle serviced there if it was the closest location. I WOULD NOT/ WILL NOT EVER recommend any one I know to purchase a vehicle from your dealership EVER again. I have purchased 5 vehicles from you and my… daughter has purchased 2. Neither of us will ever purchase another car or truck from you.Like new again (after prolonged delay)
by BenjiHustle on 11/03/2014It definitely took longer than expected, but my top priority is that it's done right and well and it definitely was that. My car feels new again. I just wish we knew how long it was actually going to take.Great service
by knelson1234567 on 10/24/2014updated 11/01/2014Brad in service was great - flexible, courteous, ensured ride would be provided for me if car wasn't ready in time, checked in on me at good intervals during wait time for car to be serviced, connected on personal level. Good guy. We've… purchased three cars from Sands in Surprise. Two from David, one from Riley. Never a problem. Not one. We are always treated well, able to negotiate transparently and with respect and a lack of high pressure. They want our business and know that it's not a matter of pestering us into it - more flies with honey than vinegar approach, I guess, and it works. They got their money, we got cars we are happy with and that fit in our budget. For background, we have fair credit. They worked with us and got us suited up in new cars that work for us.Brad at Sands Chevrolet extremely helpful and quick
by carolmaui on 10/25/2014updated 11/01/2014WOW, Brad is a great service advisor, Brad listened to me and took action right away. Highly recommend Sands Chevrolet because of Brad. SUPER STAR BRAD, THANKSDo not know what this is.
by NannyGlenda on 10/26/2014updated 11/01/2014Had recall on Malibu was treated very well . Tim Hodd did a very good job with getting me in and out. Very pleasant young man.Example of great customer service.
by bwillyr on 10/30/2014100 percent satisfied. I took my truck in for repair and my service provider, Jake , had a loner vehicle ready for me. My truck was repaired in a couple of days and I was in and out and on my way. I call this great customer service. Thank… you Jake.
About our dealership
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Thank you for your review, Keith! We’re glad to hear that your experience at Sands Chevrolet - Surprise with Will was fast and easy. We appreciate your feedback and hope to see you again soon! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com
by Sands Chevrolet - Surprise on 10/11/2024