Oracle Ford

Today 8:00 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Oracle Ford

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
service Rating

Great service

byRtheisson 09/04/2017

Was in accident and had Oracle Ford fix my vehicle. They did a great job on my repairs in the time I was quoted, very professional and personable. They really care about there customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
23 Reviews
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service Rating

Great service

byRtheisson 09/04/2017

Was in accident and had Oracle Ford fix my vehicle. They did a great job on my repairs in the time I was quoted, very professional and personable. They really care about there customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service, knowledgeable staff. Very friendly staff.

byjerry825on 07/11/2016

It was just a routine periodic service, oil change, tire rotation, etc. The whole service took less than an hour and I was pleased that no problems were uncovered. I look forward to my next appointment in January.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

DEF Servicing

byBig_Tubon 06/28/2016

Awesome. I had made an error in interpreting DEF warning and they just added the proper amount and sent me on my way. Fast, easy, and cheap.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Services!

byB_cut12on 01/13/2016

All staff were very friendly and helpful. We were in and out rather quickly which was wonderful since we had our baby with us. We will definitely buy from Oracle Ford again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service for my F150

bysacjs5287on 11/16/2015

Clean, professional and very helpful staff. This dealership is approximately 15 miles out of my way; however, I plan on continuing to use them on all matters related to my truck!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great folks at Oracle Ford!

byjlhgingrason 11/14/2015

I went to Oracle Ford to see what they had in stock that I might be interested in. Carissa came out and gave me all the assistance I needed. Very cordial, good knowledge of the vehicles I questioned about. Best of all; there was no pressure from anyone! I went back the next day, chose my Escape and bought it. No issues at all. Kirk was very helpful also. I have bought a good many vehicles (almost all Ford, Mercury or Lincoln) during my life and this was one of the most pleasant experiences I had in doing so. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good Experience Purchasing a Nearly New Ford C-Max

byOracleCMaxon 10/28/2015

We purchased a slightly used 2015 C-Max and are quite happy with the car thus far. We owned a 2013 model previously and were looking for one with fewer miles. We saw this one on the company's web site and came into check it out. The sales staff bent over backwards to make an offer we could accept and they made our buying experience efficient and one with no stress. We have have received good service at Oracle Ford for the past couple years and will continue to bring this newer vehicle there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Explorer purchase

bypmcgowanon 10/21/2015

Oracle Ford is our "go to" dealership. Very strait forward and pleasant experience. Nadia is very easy to work with and we trust her.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Informative mechanic

byAveryjayon 10/02/2015

The gentleman behind the service desk was pretty rude. I had never been to this specific location and when I walked in and asked him a question he treated me as if he didn't have the time to answer my petty questions. Other than him everyone was very pleasant and u had a great experience. The mechanic that did my service greeted me as soon as I parked my truck, unbenounced to him he would be performing my trucksack service. Later when there was an issue about my tire tread depth he took me out and explained in detail what the issue was, he was extremely nice and very informative!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Maintenance Miracles

byAmelia1313on 08/01/2015

The guys are always awesome, I appreciate them and the care they put into every maintenance encounter :D

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Magnificentt pleasurable Service by Oracve Ford

byMidnitteon 07/31/2015

As always everyone at Oracle Ford was pleasant,helpful,professional.i hope i can come by next year for a new vehicle.The highlight was seeing Frank Martinez, he is a super person ,he has all the qualitties of a great sales person and an excellent human being..Oracle Ford is a great asset to our small town.Patrice thank you for stoping to greet myself,it was so kind of you to stop to speak with myself and to see how atttentive you are even to the used car buyer. I will always come to Oracle Ford for my vehicle purchases. Mary Buzan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Oracle Ford is worth the drive.

bylarryw7113on 07/28/2015

We bought a 2014 Ford Focus. Crissa went over and above, in that she stayed for a very long day while we drove up from Sierra Vista, then got financing in order. She had the car ready, we had spoken with her at shortly after 8 am. Then she and the rest of the staff was very helpful. We love the car, and have already recommended Oracle Ford to others. Thank you very much to the friendly professionals at Oracle Ford. Worth the drive!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service, No Pressure

byMaryann4717on 07/22/2015

I have always disliked car shopping and especially disliked car sales people and the give me your best offer game. I found my vehicle in your on-line inventory, made an appointment for a test drive and was readily given your best price quote. No fuss, no muss. All around a pleasant experience and I couldn't be more thrilled with my Lincoln MKX.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Found my dream car

by12roses7438on 07/17/2015

I went to the oracle ford looking for a spacific car. I drove it. It wasn't the right fit for me. While walking back to my car I saw a car I couldn't take my eyes off. They offered the keys for a test drive. There was no pressure and no hard sell. I took the car for a drive and was completely hooked. The process was very comfortable. I will go back when I am looking for another car,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Leaving our car

bysherriwylandon 07/13/2015

We have a Ford Escape that developed a rattle---I called for an appointment in the service department which I had at 9:30am. When we got there we said we would wait for the car and was informed that we would have to wait all day (this was not mentioned on the phone). We then were taken back to our home---as a result we waited all day to get a return ride back for the car.I even cancelled our pick up until the next day, but the message was not sent to the driver--it was almost 7:00 that evening until we got back home. I had to change several plans that I had made for that afternoon. This is the first time I have had a problem with this business, but it appeared to be very unorganized and lacking in communication. sherri wyland

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Purchase and maintenance

bycscdirton 07/06/2015

We have a 2008 F-150 XLT 4X4 that I purchased from Oracle Ford. Our saleswoman was really helpful in findingt the exact truck I was looking to buy. From that point on, I decided to have Oracle Ford do all of the preventative maintenance on the truck. The service center is quick to get you in and out without making you feel rushed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great Service

bygeogreggon 06/30/2015

Left rear tire had slow leak. Repair was made promptly. Jeff Burnette and JR explained everything and I was treated well. George Gregg

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A pleasant car buying experience

byou8125106on 06/27/2015

Honest, reliable and easy to work with. A very pleasant car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great service

byKALENA1411on 06/26/2015

Very relaxed transaction-no pressure-MUCH APPRECIATED!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Efficient service department

byBillbee6495on 06/26/2015

Regular service and my additional repair (broken inside driver's door handle) on my Fusion were completed quickly. Service manager took a few extra minutes to answer some additional questions I had about the car. I have had consistently good experiences with my cars at Oracle Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly Service!

byaad4golfon 06/26/2015

I didn't buy a car I bought a golf car. The staff were very helpful and Rose Ann greeted me as I arrived. I was able to drive the carts and test them out. I need to get the Warranty signed by the dealership so I need to let them know that it needs to be done before the cart is delivered. Now I have to drive back up and get it signed. Other than that all was fine. They removed the scratches that were on the body before they delivered it to me. I love the Cobra Shelby car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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