Kendall Lexus of Alaska

Today 9:00 AM — 9:00 PM
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Sunday
10:00 AM — 8:00 PM
Monday
8:00 AM — 9:00 PM
Tuesday
8:00 AM — 9:00 PM
Wednesday
8:00 AM — 9:00 PM
Thursday
8:00 AM — 9:00 PM
Friday
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Saturday
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Customer Reviews of Kendall Lexus of Alaska

3.3
Overall Rating
(3)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Hands Down the Best Car Dealer I Have Worked With!

by salemsdesign on 06/22/2017

I can honestly say that I have never had a more pleasant buying experience that with this dealership. Extremely low-pressure sales, I never felt uncomfortable or pressured in any way to make a decision, and they highly respected my needs and my goals in the deal. They gave me an absolutely amazing deal on the vehicle I purchased and the vehicle I traded in, making the process an easy decision. Even the finance office was fun! Kevin, Colleen, Cody, and James were all very professional and extremely great to work with. Plus, it all came with freshly baked cookies and delicious coffee! Also, I noticed a weird scratch on the car once I got home, and they immediately got the car back in and had the scratch fixed in about 20 minutes. Amazingly easy and fast service. As long as I am in Alaska, this will now be the dealership I work with. I was already a fan of Toyota, but now Lexus & Toyota have made a believer out of me. Thanks for the incredible experience and the incredible machine that is my new automobile!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

3 Reviews
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sales Rating

Hands Down the Best Car Dealer I Have Worked With!

by salemsdesign on 06/22/2017

I can honestly say that I have never had a more pleasant buying experience that with this dealership. Extremely low-pressure sales, I never felt uncomfortable or pressured in any way to make a decision, and they highly respected my needs and my goals in the deal. They gave me an absolutely amazing deal on the vehicle I purchased and the vehicle I traded in, making the process an easy decision. Even the finance office was fun! Kevin, Colleen, Cody, and James were all very professional and extremely great to work with. Plus, it all came with freshly baked cookies and delicious coffee! Also, I noticed a weird scratch on the car once I got home, and they immediately got the car back in and had the scratch fixed in about 20 minutes. Amazingly easy and fast service. As long as I am in Alaska, this will now be the dealership I work with. I was already a fan of Toyota, but now Lexus & Toyota have made a believer out of me. Thanks for the incredible experience and the incredible machine that is my new automobile!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Rx 350 Heads Up........

by GLMorris on 09/12/2013

My wife and I have driven a trouble free Subaru Outback for the past 15+ years for our winter car here in Alaska and Corvettes for fun in the summer. We decided it was time for a new car and turned to Consumer Reports again for a recommendation. Lexus topped the list for overall excellence (April 2013) and it offered the Heads-up Display which we had come to love in our Corvettes. We stopped by Kendall Lexus of Alaska just to check it out and found that they live up to the Lexus covenant that "Lexus will treat each customer as we would a guest in our home". We decided on the RX350 because of it's reliability rating and it fit our life style. They didn't have one in stock with the Heads-up Display option so we waited until they got one in a few months later and we are glad we did. We took the car in yesterday to have some accessories added and we were impressed with the friendly,efficient and professional service we received. We also appreciated the RX350 loaner car they let us use to run errands while we ours was in the shop.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent Service

by Ms_Ross on 10/28/2012

I recently moved to Alaska from California. I was an owner of a Lexus SC 430 (sports coupe) that was not going to survive Alaska. I have never lived in snow, but I felt as though I needed to purchase a truck (I have never owned a truck) to feel comfortable driving in the snow. Being a Lexus owner, I chose the GX 460. Unfortunately, after one week I didn't want the vehicle. It was a great vehicle, just an extreme change for me. I was not comfortable driving and felt as though I should have gotten a reliable car instead. I took it back to Lexus, about two weeks later, and they were so forthcoming to all my needs and ensuring I was satisfied. From the Sales Rep. that assisted me to the manager and finance department, I now have a vehicle that I love!!!! My fiancé was shocked that I did not lose money in the deal but was able to exchange so easily. He is still shocked at how wonderful the Kendall Lexus Dealership was oppose to others. I cant believe I was able to purchased a vehicle and take it back with not hassle!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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about our dealership

Kendall Lexus is proud to sell and service Lexus vehicles in the greater Anchorage area. With models like the new RX, RC, and LS, we have something for every taste and budget. Browse our new Lexus inventory to check out the model you've been eyeing. If it's a used car or truck you're looking for, Kendall Lexus has a huge selection of Certified Pre-Owned vehicles too.

what sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day. For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
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