Joe Bullard Cadillac

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Customer Reviews of Joe Bullard Cadillac

5.0
Overall Rating
(24)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
sales Rating

Best car buying experience

by Kenneth_Ashley on 02/08/2017

Dealing with Joe Bullard Cadillac was the best experience I've ever had with a dealership. All employees were very friendly and treated you like family. There wasn't a lot of pressure from the salesman (Jimmy Wigfield) which is a good thing. He had knowledge of the vehicle purchased. I will definitely be a customer for life

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

24 Reviews
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sales Rating

Best car buying experience

by Kenneth_Ashley on 02/08/2017

Dealing with Joe Bullard Cadillac was the best experience I've ever had with a dealership. All employees were very friendly and treated you like family. There wasn't a lot of pressure from the salesman (Jimmy Wigfield) which is a good thing. He had knowledge of the vehicle purchased. I will definitely be a customer for life

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Wow, kudos to Mr. Jake Baker at Joe Bullard Cadillac

by Paul__M on 01/04/2017

We were in a pickle and Jake Baker worked miracles to give us the deal we needed. We were on our way to look at an SUV, from Biloxi to Mobile, when the transmission literally went out (my luck). We puttered into the nearest dealership, which happen to be Joe Bullard. We previously looked online at Joe Bullard and had a general idea of their stock. The vehicle we liked most, after months of searching, was at this dealership but a bit out of our comfortable zone. We signed up for their price drop notifications online but figured the vehicle was out of question. We had our eyes set on an SUV elsewhere and were expected to meet the salesperson for a test drive. The problem is my car couldn’t make it any further. We traveled as far as our vehicle would take us and ended at Joe Bullard. We planned to call Enterprise for a rental and forego the car shopping as this entire experience with the transmission had now been several hours in the making. My wife and I, along with our three agitated kids were ready to just head back home. Before taking the car to the service department, we noticed the vehicle we originally liked was in stock. We peered through the vehicle windows after being careful not to park my car anywhere I would need to go in reverse, as it would only go in 1st or 2nd gear. We were soon approached by Jake. We explained our situation and the fact that our transmission went out on our way to look at a different dealership. He offered to help even though we were not planning on going with Joe Bullard. Jake seemed honest and said we would likely take a hit on the appraisal due to the transmission. He went to great lengths to help my family and make us feel comfortable. To our surprise, the dealership offered us a very fair appraisal for our now inoperable vehicle and lowered the price on the SUV that my wife originally wanted. The sales manager entertained my three kids and ensured they had snacks. It seemed like every employee told us hello or asked if they could get us something. They are very personable and seemed empathetic toward our situation. I am sure this is standard practice at Joe Bullard but it made us feel special. Jake Baker and Joe Bullard made what seemed to be a bad situation very good for us and we are grateful. We ended up with the vehicle we thought was out of question for a below than expected price. Enough cannot be said when you deal with good people. We sincerely thank them and will only shop here in the future.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Very classy and kind people!

by zeoplum on 03/15/2016

I test drove a couple of pre-owned vehicles on the Cadillac lot and Andrew Speight assisted me. He was polite, respectful and funny. I later went back to test Infinitis on the Infiniti lot and was happy that I was able to continue to work with Andrew. He made me smile and laugh and helped to to feel very comfortable while there. Communication via text and email was also very friendly. In the end, I decided on a vehicle somewhere else but I was SO impressed with how I was treated by Andrew and the Joe Bullard staff at Infiniti that I felt the need to share my experience with others. I am not a sharp dresser nor was I looking at expensive vehicles but they treated me as if I was one of their best customers. Great job Joe Bullard!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

service Rating

PURCHASED A CADILLAC SRX FROM JOE BULLARD CADILLAC!

by Sunshinemarwa on 02/29/2016

My husband and I are completely satisfied with our purchase this weekend. Our salesman, Mustafa, was terrific to work with. He's very personable, friendly, smiles a LOT, and was extremely knowledgeable of the vehicle we ended up buying. The experience was truly great! The owner, Ty, even came in to speak to us. We felt welcomed, appreciated and blessed to be there!! Would highly recommend Joe Bullard Cadillac, in Mobile, AL!! Very nice folks! Nice atmosphere and gorgeous vehicles!!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Fantastic Dealership Skills

by Tricecaddi on 02/25/2016

Our sale rep Mr. Kenneth Cunningham was fantastic. He explained the features of the car to my wife and he continued to ask her did she have any questions about the car. He was knowledge about Joe Bullard inventory and he shared his knowledge and enthusiasm with us. He allow us to test drive several cars without any hesitation and he gave us an tour over the facilities and explained where the waiting room was for services, where the snacks were located ( in which we loved) and the hours they were open for business. He explained the service procedure for the automobile and explained that the service of your automobile was done on appointment where you would not have such a long waiting period. On our tour one of the Service Tech stated: they knew how important it was for owner to understand what their vehicle was going through while it was been service and after the service they could have the vehicle re-vacuum before they left, and they would be looking forward to serving us! We really like that comment. Also, the Finance Manager Mr. Roosevelt Harris was great. He made us feel very comfortable in making the deal. He explained the whole procedure of the Gap Insurance with picture drawing of his own and the how the Extended Warranty would be applies. He was very professional and he disposed of all paper work that was not needed in the sale transaction. The whole deal was a step-by step hassle-free environment and process. My wife and I would be gladly to encourage other potential buyers to go by Joe Bullard Cadillac of Mobile, Alabama to purchase your next automobile.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Best Car Buying Experience I have EVER had!!!!

by chabrydesmom on 01/15/2016

Joe Bullard Cadillac is Top Notch!!! My salesman, Mustafa "Moose" Elastal, was so helpful and genuine. He was willing to go above and beyond to accommodate our needs. There was no back and forth haggling like I've experienced with other dealerships in the past. Financing was simple and Roosevelt was extremely nice and easy to work with. Because of this experience I will never buy a vehicle from any other dealership!!! Joe Bullard Cadillac has created a customer for life!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Jet Black Cadillac

by CTSbuyer on 11/18/2015

Great experience and great salesman! Moose was very professional and courteous before and after the sale. Highly recommend these guys when in the market for a new or used caddy! Ask for Moose. A bit slow getting into finance but they were busy that day.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Greatest auto buying experience ever!

by ronnieg5 on 11/10/2015

If your looking for a dealership that has a highly knowledgeable and friendly staff who can get you into a new or pre-owned vehicle Joe Bullard is it. My wife and I traded in a car for an SUV and we were in our next vehicle in less than an hour and a half that includes a rigorous test drive. We could not be happier with our purchase and would absolutely recommend Joe Bullard to any one

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Customer for lfe

by MableLac on 10/06/2015

I must say Moose went above and beyond the call of a sale person to put me in the vehicle of my choice. Not one time did I feel pressured. His calm, patient manner was a great help to me when my frustration was at an all time high. He was genuinely interested in help me. I am completely satisfied with Moose(Mustafa Elastel) and Joe Bullard Cadillac dealership.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

The Best car buying experience EVER

by JarednCassV on 09/23/2015

Our experience with Joe Bullard was unlike any other. They make car buying a pleasure, unlike many experiences in the past. Doug, Richard and Tundy all went above and beyond during our time at their dealer. Doug was right down to business which we appreciated, he was understanding of our situation, helpful and reassuring throughout the process. Richard worked hard to ensure we were financed for the vehicle we wanted, and dealt with us for hours with a tantrum toddler at hand. The Entire dealership was kind, respectful, friendly and welcoming. We were met with smiles and kindness. I really cannot say enough about this dealership. We are moving to Texas but I can guarantee for future purchases we would drive back to Alabama JUST based on their customer service alone. I have already recommended them to many friends and will continue to sing their praises! Thank you so much for changing my opinion on car buying.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Customer for more than a decade

by UMRebinMobile on 08/01/2015

I first leased a Cadillac in 2003 from JB. It was a Deville and I was very pleased both with the vehicle and the level of service. Since then, I have leased an additional 4 cars and purchased an additional 3 for a total of 8 cars from Joe Bullard. During this same span, I also purchased a BMW 745Li from a different dealer. Hands down my service is always exemplary at Bullard and my purchase of the BMW reinforced my position on that. My most recent purchase was a 2015 XTS. I'd gone to look at a couple of very specific used models with absolutely no intention of buying a new vehicle. That is until my salesman, Kyle, and the sales manager, Ben, brokered a deal through incentives on a brand new XTS with the White Diamond Tricoat I love so much at a fraction more than a used one. I have always been completely satisfied and treated royally at Joe Bullard. I always keep my options open, despite being loyal by nature. But Joe Bullard Cadillac is an EXTREMELY tough act to follow. It's almost a feeling of "relief"(?), for lack of a better word when I settle on a car from Joe Bullard as they leave very little uncertainty as to satisfaction after the purchase. Very glad to be in another Bullard vehicle for the next few years.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Outstanding Experience

by Dana_Austin on 04/06/2015

I must admit I dreaded going car shopping. None of the past car buying experiences I have had (a total of 6) could be considered "enjoyable." Joe Bullard was completely different. I was first drawn in by the TV commercials highlighting longterm employees. It was obvious to the viewer that this company and its employees felt they were family. These commercials had no screaming announcers, jumping actors or flashing words announcing a special holiday sale. These commercials were intelligent and genuine. From the moment I walked in the door of Bullard's Acura showroom, I was warmly greeted by everyone. John McBryde helped my daughter and I find just the vehicle I was looking for without the high pressure I'd experienced in the past. I got a great SUV at a fair price, and the promise of excellent service in the future. I have no doubt that is just what I'll receive in the future -- excellent service. I was impressed by the professional, respectful, and even happy -- yes, happy -- atmosphere. I was introduced to and greeted by the service manager, the finance manager, the general manager, and everyone in between. Customer satisfaction and comfort are obviously paramount and it shows. You can bet I'll be back.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Love this place!

by mj04 on 03/01/2015

I wasn't sure i was going to be able to find a car or make the right decision but Richard Nassar and Moose made it so easy! I test drove a few cars and before I knew it I was signing papers to my 1st car! It was a nice atmosphere with wonderful people! thank you so much!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

The awesome and friendly service caught me off guard!

by BelievingT316 on 02/01/2015

Walked in Looking to trade...Not looking for a brand new Cadillac. Bought a 02 expedition, yet they treated me and my family as if we were buying something off the showroom floor. Thanks Joe Bullard Cadillac. We'll be back!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent buying experience!

by jspinner81 on 05/09/2014

Excellent buying experience! The team at Joe Bullard Cadillac is not only knowledgeable and professional but they also went out of their way to accommodate me. The entire team was friendly and helpful. I will most certainly be referring friends, family, and even clients to Joe Bullard for all of their car buying needs. Thank you Team Bullard! Sincerely, Jennifer Poland

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent

by Alecemichelle on 04/20/2014

Great experience at Joe Bullard. The sales staff is excellent. We bought a used Infiniti for my teen boys and were able to negotiate a really good deal with the dealership. Moose was a pleasure to work with.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

I would drive 100 miles for this level of excellence!

by 1SRX_Owner on 02/24/2014

So nice to know that there is a true gem in the south... Its not always the name of a Dealership but the level of professionalism you expect from the buying experience. Curtis Williams is that gem at Joe Bullard and has earned a customer for life. Above and beyond! Thank you for the experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

New Vehicle purchase.

by mysilvercoast on 01/13/2014

I purchased a Cadillac SRX on 1/11/14 from Joe Bullard Cadillac. Curtis, Roosevelt and Ty were very courteous to me and my husband. They answered all of my questions and worked with us to get to the price we were willing to pay. The Cadillac warranty is hard to beat, especially the 4 years of maintenance and the road side assistance. This is the 6th GM vehicle that we presently own and I know will be the best serviced one by far. I had been looking for a vehicle for 5 months when I decided to look at the SRX. I am glad I did. It has everything on it that I was looking for plus a lot or more features. Everyone at the dealership that walked by you spoke and asked you how you were doing. This is a dream vehicle for me and I look forward to driving it for years. I will recommend to family and friends that are interested in a great luxury car or SUV to get a Cadillac at Joe Bullard Cadillac in Mobile, Alabama and ask for Curtis. I had to use the service department today to get my oil changed and check the routine things out. Christian and the others were very courteous and took care of me and my SRX. The customer lounge area was very pleasant and comfortable during my wait.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Only Car Dealership in Town!

by drokev007 on 08/19/2013

Several years I had the misfortune of having my car stolen. And as if that wasn't bad enough, I was in the midst of a bankruptcy. I had to get another car, so my search began going to different car dealerships all over Mobile. Most of them turned on their heels and walked away as soon as I told them my situation. One evening I decided to stop at Joe Bullard (I thought they were closed and I wouldn't have to deal with another salesman.) Suddenly Andrew S. walked over and asked if he could help. I explained my situation, but to my surprise he said to me, "Let's go inside and see what we can do". I left that evening with 2002 Pontiac Sunfire and a car payment I could afford. Since that time I've traded cars twice - always with Joe Bullard. My finances have changed drastically (for the good) since that day so many years ago, but one thing has not changed. I have always been treated with kindness and respect from Joe Bullard and Andrew S. As far as I'm concerned, there is only one place to purchase a car anywhere around here and that's Joe Bullard.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Outstanding Sales Experience

by OldVeteran on 05/08/2013

I am elderly and over my many years of purchasing new cars this was the best purchasing experience I have had. I researched the vehicle I was interested in and arrived at a price (including my trade in) that I thought was fair. With no hassle and minimum negotiation Bullard Cadillac and I arrived at an agreement. Bullard then went above and beyond to accommodate me in every way possible, even to delivering the car to my home when it was ready. I wish all car dealers would serve their customers this way.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

A Dealership that keeps their word

by ALSpursFan on 04/21/2013

In this new era of car buying very seldom do you run across a dealership that does not pressure you to purchase a vehicle or that sticks to their word. Yet, that is what I found at Joe Bullard Acura, Jaguar, Land Rover. Sales Rep BJ C. did an amazing job of securing the vehicle WE wanted and following through with updates until the vehicle was delivered and we were totally satified. I have purchased many cars over the years but this was by far my best car buying experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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