Awarded 2018

Dick Hannah Subaru

Awarded 2018
Today 08:30 AM - 08:00 PM
Sunday
10:00 AM - 08:00 PM
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 08:00 PM
Saturday
08:30 AM - 08:00 PM

Customer Reviews of Dick Hannah Subaru

4.9
Overall Rating
(344)
Recommend: Yes (339) No (5)
Write a review: Sales | Service
sales Rating

Best car buying experience

byNW_Shopperon 11/18/2018

I have only bought a few vehicles from a dealer in my lifetime, but this transaction was definitely the best. The sales person we worked with was helpful but never pushy, and made sure we were comfortable with our shopping experience at all times. After we committed to the sale, each representative we worked with was courteous, knowledgeable, and equally helpful. I would definitely go back for my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
458 Reviews
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sales Rating

Best car buying experience

byNW_Shopperon 11/18/2018

I have only bought a few vehicles from a dealer in my lifetime, but this transaction was definitely the best. The sales person we worked with was helpful but never pushy, and made sure we were comfortable with our shopping experience at all times. After we committed to the sale, each representative we worked with was courteous, knowledgeable, and equally helpful. I would definitely go back for my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience yet!

byAnne3tayloron 11/17/2018

We met with Ather Munson to find a car with a first loan for my adult son. He was so patient and showed us different models and gave us time to really decide what made sense. Zero pressure and no nonsense pricing. My son started his credit and the process was explained to him clearly and honestly. I can't recommend Ather enough. Ask for him. You won't be sorry! Financing office was awesome as well! I've owned 12 cars in my life and hope my 13th is as easy as this was for my son. Thank you all!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service no pressure

byBuyingnewon 11/17/2018

A very easy buying process and very pleasant sales and finance team members.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Crosstrek Subaru

byTprobston 11/16/2018

I had the best experience at this dealership. They were very kind and considerate and made me feel comfortable. Very knowledgeable and informative, understanding and outstandingly helpful. I look forward in the continued business with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great overal service!

byNeebs86on 11/16/2018

These guys were very classy and not pushy at all. I felt very comfortable with the whole process. I will definitely be buying my next Subaru from this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

byMarkt70on 11/14/2018

We had a great experience with Antonio at Dick Hannah Subaru! He was able to show us and let us drive all the vehicles we were interested in across a few different lots. We selected a high quality certified used Subaru, got a good price and never felt pressured or rushed. 1 sales person with in-house financing, insurance, and service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dick Hannah does business the right way

byRmceachin16on 11/13/2018

As a first time car buyer the staff at Dick Hannah Subaru made sure I had all the information I needed in order to make an educated purchase. They were patient and flexible with my needs, I was unintentionally needy. I can't see myself buying another car anywhere else because Dick Hannah really cares about their customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My experience

byScribbleson 11/11/2018

I want to express how surprised I was to be treated with the utmost respect from start to finish while buying my new car. Kenny and his team are the best. Because of how I was treated I am sending my sister there to buy her new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

byRanger275_on 11/10/2018

Our Saleman Ather was so amazing!!! He went above and beyond to help us in our car buying experience. The best car buying experience I've ever had! I will recommend Ather and Dick Hannah Subaru to all of my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2019 Forester

byhappyone13on 11/09/2018

Personnel at this location are friendly and efficient. They each made my experience easy and enjoyable. I will be using this location for my service because it is apparent to me that this store believes in great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place to buy your next vehicle!

byLandLDealon 11/08/2018

Ather was amazing to work with as were all of the other people who helped along the way, like Toan in financing. They not only allowed us to test drive multiple vehicles, but when we decided we really liked one particular vehicle located on another lot in a different town, they went to get it for us all in the same day! Highly recommend for their impeccable service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fabulous experience!

byHowIRoll5on 11/06/2018

Every step of the process was smooth and effortless. From Darrell Williams to Andrew Morris with the arranging the purchase of our vehicle to Chris K. in the finance department I was so incredibly pleased with how everything went. They were all polite, respectful and went out of their way to make this a positive buying experience. Would recommend them to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Our new Outback

byalhdls2018on 11/05/2018

We recently bought a 2019 Outback, we are expanding our family so we wanted a safe, reliable vehicle. We couldn't be happier with our new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Experience

byJacobPDXon 11/03/2018

I started with an online deal, which was pretty seamless. I decided though, to just speed things up and not take up the day with the back and forth email (once we agreed on a price), to just come on it. Patriso and his manager were absolutely wonderful. No creepy back and forth 800 times. His manger came right over once we were at that final "here's the bottom line", explained the "why" and were NO PRESSURE! Patriso also KNEW HIS STUFF from being in the industry so long and didn't have that desperate I HAVE TO CLOSE THIS DEAL feeling. Here's my favorite part and I mean FAVORITE (from someone who has bought a lot of cars), I had agreed on a warranty out at the table and when I got in to finance... THERE WAS NO MORE PRESSURE!!!! No more trying to up sale you, scare tactics if you don't up sale, etc. I just went in and signed. That was it. As a car buyer, more dealerships need to take note. People HATE back and forth, they hate non-transparency, hate being treated like they "wouldn't get it" if you explained financing why's and how you're making your decisions. I truly appreciated this. They wanted to keep us fed, hydrated, comfortable. Very very pleasant experience. Also, they want me to come back and meet with someone to go over my car and give me a gas card to do it. Woot!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I actually had fun!

bymeganbrashearon 11/03/2018

This is the third Subaru I've bought from Dick Hannah Subaru. I had a great time with John discussing my needs both in the car and financially and I left with a BEAUTIFUL perfect new Forester

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Rodney Smith is A+

byDustinEfron 10/29/2018

Picked up a brand new 19' Outback and could not be more pleased with it! Thanks to Rodney Smith for helping me out with finding the exact model to fit my needs! A great sales staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

10/10 would recommend

byEveretton 10/29/2018

First off, I have to thank Isaac Anderson and David (finance guy) for setting me up for success at Dick Hannah Subaru. Isaac was patient and kept me updated throughout the week (even on his days off) as I was figuring things out on my end. He was not pushy and went at my pace, which was essential. The prices drew me in, but the customer service sealed the deal. It was my first time buying a car, but I have seen the horrors of working with hardball, relentless car sales people when I went to a different dealership a few months back. I got a great deal on the vehicle and there were no hidden fees (also have seen this at other dealerships)! I am more than happy with my purchase and will definitely recommend Isaac and the rest of the folks at Dick Hannah to my friends and family. Thanks again y'all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly service

bySnakamura3714on 10/28/2018

Saad was very helpful and not pushy overall was a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent team at Dick Hannah SUbaru

byTheTireGuy88on 10/25/2018

Andrew, Curtis and Ammar were able to get me taken care of in a very difficult period. They worked diligently to ensure i had the best deal and put my needs first. I have bought many cars from Dick Hannah Subaru and will continue to do so for years to come!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bassam was the best!

byRajandCCon 10/24/2018

Bassam made the over all experience the best. And Omar and Chris were co-operative and explained every step of the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dick Hannah Subaru Vancouver Auto Mall

byTreegirl1966on 10/24/2018

Patrick was very friendly and knowledgeable. He explained all of the process expertly. He influenced my decision to buy a new Subaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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